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Sugar Beach, A Viceroy Resort

5.0 star property

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Photo gallery for Sugar Beach, A Viceroy Resort

Outdoor pool, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Room, 4 Bedrooms, Beachfront (Collection) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast available
  • Bar
  • Room service
  • Spa

Explore the area

Map
Val des Pitons, Soufrière
  • Jalousie Beach
    ‪3 min walk‬
  • Petit Piton
    ‪13 min walk‬
  • Gros Piton
    ‪4 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪78 min drive‬

Room options

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Bedroom, Ocean View (Residence)

  • 1194 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms, Ocean View (Residence)

  • 2080 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room (Luxury, Sugar Mill)

Superior Room (Luxury, Sugar Mill) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room (Luxury, Sugar Mill)

  • 427.0 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa (Luxury)

  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Bedrooms, Ocean View (Residence)

  • 2498 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Villa, 2 Bedrooms (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, 2 Bedrooms (Luxury)

  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Room (Sugar Mill)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Room (Sugar Mill)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Oceanfront (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms, Oceanfront (Residence)

  • 3300 sq ft
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms, Oceanfront (Residence)

  • 2080 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Grand Villa, 2 Bedrooms (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, 2 Bedrooms (Luxury)

  • 1866 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 4 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms (Beach Residence)

  • 3300 sq ft
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 3 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms (Beach Residence)

  • 1455 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Luxury Bungalow, Beachfront

Luxury Bungalow, Beachfront | View from room

Luxury Bungalow, Beachfront

  • 699 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa, Ocean View (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, Ocean View (Luxury)

  • 1015 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Residence)

Villa, 2 Bedrooms, Ocean View (Residence) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 2 Bedrooms, Ocean View (Residence)

  • 1866 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Cottage

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Cottage

  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 3 Bedrooms, Ocean View (Residence)

  • 2080 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Cottage

Deluxe Cottage | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Cottage

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Sugar Mill)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Room (Sugar Mill)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Villa (Luxury)

Superior Villa (Luxury) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Villa (Luxury)

  • 979 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Beachfront (Collection)

Room, 4 Bedrooms, Beachfront (Collection) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms, Beachfront (Collection)

  • 3300 sq ft
  • Sleeps 8
  • 4 King Beds

View all photos for Luxury Bungalow, 2 Bedrooms (Beach)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Bungalow, 2 Bedrooms (Beach)

  • 645 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa

Luxury Villa | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Villa

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Ocean View (Residence)

View from room

Room, 4 Bedrooms, Ocean View (Residence)

  • 3300 sq ft
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Room, 1 Bedroom (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Bedroom (Beach Residence)

  • 1015 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 3 Bedrooms (Beach Residence)

  • 2080 sq ft
  • Sleeps 6
  • 3 King Beds

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About this property

Sugar Beach, A Viceroy Resort

5-star Soufrière resort close to Gros Piton
Catch some rays at the beach or spend the day relaxing at Sugar Beach, A Viceroy Resort's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Sugar Beach, A Viceroy Resort offers 130 accommodations with DVD players and minibars. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Soufrière resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sugar Beach, A Viceroy Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and 3 bars/lounges. Wired and wireless Internet access is complimentary. This luxury resort also offers a children's club, an outdoor pool, and a health club. Onsite self parking is complimentary.

Sugar Beach, A Viceroy Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Terrace Restaurant - This restaurant serves breakfast only.
Bonté Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 48 for adults and USD 26.40 for children
  • 2 beach bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bonté Restaurant
  • The Terrace Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's club
  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 48.00 for adults and USD 26.40 for children
  • Pet fee: USD 150 per pet, per night
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Sugar Beach Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

Sugar Beach, A Viceroy Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 427 out of 519 reviews
Rating 8 - Good. 59 out of 519 reviews
Rating 6 - Okay. 20 out of 519 reviews
Rating 4 - Poor. 6 out of 519 reviews
Rating 2 - Terrible. 7 out of 519 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best resorts! The attention to customer service was amazing. My wife and I loved the resort and will go back again and again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely holiday
Food has change from a French theme to an American bent. The Great Room has changed to the Saltwood and is a Steak house themed restaurant, it has Fish dishes but mainly high end Beef. The themed evenings are great with great food. There is a AI butler service which uses your Whatsapp app and it sucks. They are working on it. Try the burgers at the South Pier.(Shake Shack style).
South Pier
Looking from the Saltwood balcony
Pitons
Stayed 10 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eboney

Stayed 2 nights in Aug 2024

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, great service, breathtaking location, good food, delicious food, brilliant pool, fantastic beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Wallace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was safe, lovely and amazing beautiful indeed. But I have a bad experience because my husband was got injury of his head when we join the sunset cruise. Captain drove fast to the shore and the resort manager was waiting for us and took us to the town hospital immediately. He got a lots of bleeding and need sutures for his head. After that, Dr .had to transfer him to the main hospital to take a x-ray and made sure everything was ok. Sherman (resort manager) was stayed with us all the time and even kept talking to my husband on the way back. In the mean time, I didn’t have any cash on my hand and Sherman took care of any charge for the hospital cost. So I want to thank you Sherman so much and help us to get through the difficult times. Also I want to thank you our butler too, he got the medication to my husband on the next day and sent the nurse to take care of my husband every morning. We were very appreciated what you did it for us. So I am highly recommended this resort, staff was friendly and helpful, place was safe and just like a paradise.
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Most beautiful place I’ve ever been, staff was super friendly and very helpful. Grounds were well manicured and tastefully done. Room was clean and luxurious. Food and drinks or excellent. The pool area and beach area or like a dream. Can’t wait to come back again.
Stayed 4 nights in Oct 2024

10/10 Excellent

KARLA A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has been so far one of the best we have visited. Excelent service, food, amenities, beach. We totally recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jinnie, Miami

Stayed 3 nights in Sep 2024

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jorge, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great honeymoon experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little piece of paradise! This place was a dream! So glad we visited and we cannot wait to be back
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Stayed 7 nights in Sep 2024

4/10 Poor

Catherine

Disliked: Staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
upscale
Stayed 2 nights in Sep 2024

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Beach is ‘heaven of earth’. Beyond achieving its luxury status on all accounts what makes Sugar Beach stand out to me was its astonishingly beautiful location and beach nestled between the Pitons, and without any exceptions, the most welcoming, professional and attentive staff, led from the front by the senior management team who were all ever present to ensure the most exceptional customer service. We are rebooking for next year already.
Stayed 6 nights in Sep 2024

10/10 Excellent

Reono

Stayed 5 nights in Aug 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location and property. Photos do not do it justice. The beach is beautiful and perfect for swimming and snorkelling, it gets deep quickly so may not be the best for families or people who can’t swim. Staff were all lovely and attentive. We stayed in a beach bungalow which exceeded all expectations. Highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was absolutely nothing my husband and I didn’t love above about Sugar Beach. The entire staff not only anticipated our needs but fulfilled all our wants and desires. Dining options and the exquisite, delicious and decadent foods made it impossible to "stick to the diet." Everything is freshly prepared and always with a smile. We were there to celebrate our 10th Wedding anniversary and staff made sure it was memorable and special. Shia, Richanna, Winnie, Lawrencia, Clotee, Ames, Damius, Liam, Danny, Kandy, Moses, Yan and so many other enployees, staff and workers were absolute rockstar professionals to us who love their work at the resort. We will only stay at Sugar Beach when in St. Lucia! This highly trained staff know exactly how to make you feel like a VIP. It's a 10-star review and resort.
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort , ocean front room was excellent, staff very friendly, disappointed in resort fees at restaurant at billing added considerable amount to final bill and cost of room service ,example 7 (seven) saute shrimp no sides $60 , also pool was drained and closed for repairs , felt like some kind of compensation was in order for no available pool
Stayed 3 nights in Sep 2024

8/10 Good

SUYLLENG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas are beautiful since hotel is located between the two mountains, beach is Cristal clear and beautiful color, the breakfast buffet is very nice and the Cane bar restaurant is delicious and excellent services. Staff is ok not the most courteous/friendly one but adécuate (except for Derby at the Bonte restaurant and all staff at Cane Bar, súper friendly and nice). I was expecting more from this hotel, I’m not disappointed but neither I’m impressed. I will stay here again just for the breathtaking views and the amazing beach.
Stayed 2 nights in Aug 2024