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Hotel Concorde Green Park Palace

5.0 star property

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Photo gallery for Hotel Concorde Green Park Palace

Indoor pool, outdoor pool, pool umbrellas, sun loungers
View from room
Turkish bath, body treatments, facials, manicures and pedicures
Aerial view
Premium Suite | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Parking included
  • Room service

Explore the area

Map
B.P. 95, Port El Kantaoui, 4089
  • Acqua Palace Water Park
    ‪1 min walk‬
  • Port El Kantaoui Harbour
    ‪8 min walk‬
  • Port El Kantaoui Beach
    ‪13 min walk‬
  • Monastir (MIR-Habib Bourguiba Intl.)
    ‪32 min drive‬

Room options

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The price is $175 total
includes taxes & fees
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About this property

Hotel Concorde Green Park Palace

5-star resort in Hammam Sousse
Catch some rays at the beach or spend the day relaxing at Hotel Concorde Green Park Palace's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Hotel Concorde Green Park Palace offers 452 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Some rates at Hotel Concorde Green Park Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Concorde Green Park Palace like a complimentary children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury resort also offers a children's pool, outdoor tennis courts, and a steam room. Onsite uncovered self parking is complimentary.

Hotel Concorde Green Park Palace has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Jem - This buffet restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Le Gourmet - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Pecheur - This buffet restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Green Park - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Concorde Green Park Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Jem
  • Green Park
  • Le Gourmet
  • Pecheur

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Concorde Green Park Palace Resort Port El Kantaoui
Concorde Green Park Palace Resort
Concorde Green Park Palace Port El Kantaoui
Concorde Green Park Palace All Inclusive Port El Kantaoui
Concorde Green Park Palace All Inclusive
Concorde Green Park Palace
Concorde Green Park Palace Hotel Port El Kantaoui
Concorde Green Park Palace Hotel
Concor Green Park Resort
Concorde Green Park Palace
Concorde Green Park Kantaoui
Barceló Concorde Green Park Palace
Hotel Concorde Green Park Palace Resort
Hotel Concorde Green Park Palace Port El Kantaoui
Hotel Concorde Green Park Palace Resort Port El Kantaoui

Hotel Concorde Green Park Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 259 reviews
Rating 8 - Good. 66 out of 259 reviews
Rating 6 - Okay. 28 out of 259 reviews
Rating 4 - Poor. 14 out of 259 reviews
Rating 2 - Terrible. 29 out of 259 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kamal

Traveled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Dhia

Stayed 1 night in Nov 2024

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Nadji

Stayed 3 nights in Nov 2024

10/10 Excellent

Nadji

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great place to stay, delicious food, clean ✨
Stayed 2 nights in Nov 2024

4/10 Poor

Guillaume

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jiayi

Stayed 5 nights in Oct 2024

8/10 Good

Ashraf

Traveled with family
Liked: Cleanliness, property conditions & facilities
Restaurants were crowded No tables were sit No drinks or service were offered on many meals
Stayed 4 nights in Aug 2024

10/10 Excellent

Hillal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sejour magnifique
Stayed 3 nights in Aug 2024

6/10 Okay

Maher

Stayed 7 nights in Jul 2024

6/10 Okay

CEDRIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour Barcelo Green Park

On a passé une bonne semaine, l’hôtel est grand spacieux, piscine et plage au Au Top personnel Au Top et petits soins. Par contre dommage il n’y a pas de café mort, impossible de prendre un vrai thé à la menthe ou une Chicha il faut sortir. À la thalasso est bien, mais je préfère celle du Royal Kenz L’accès à la plage directe est appréciable, malgré que la plage n’est pas propre. Les cocktails sont quelconques, mais les serveurs sont très gentils. Si vous leur dites le dosage ils vous font le meilleur cocktail.😉 Globalement, on a passé un bon séjour tout de même, même si on s’attendait à un niveau au-dessus Les parties communes laissent à désirer pour un 5 étoiles tunisien
Stayed 7 nights in Jun 2024

2/10 Terrible

sultana

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is definitely not a 5* its below 3*. No AC in the hotel apart from the rooms, sensor lights in corridor dont work properly so your walking in the dark. They are short of staff the food is not a 5* either food would finish 1.5hr from strating time and would not be refilled untill u complain, we waited 1 hour and 5min for glasses to be given to us at dinner and the staff give attitude when u keep asling them. Please trust me and the review of people who have mentioned the same thing cos it true to the point. I thought people were being fussy or exaggerated it but believe me they didn't. I would not recommend this hotel at all. Also this hotel overbooks and can not provide rooms as they did this to us. We we booked 9 rooms and was only given 4 so the 1st night we had to share rooms with 6 people sharing one room. I will be calling expedia and complaining about this as we lost out a room for 1 night which we paid for.
Stayed 7 nights in Aug 2024

2/10 Terrible

Mohammed Javed

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get the room i booked, had to sleep on sofa. Air con doesn't work throughout
Stayed 7 nights in Aug 2024

2/10 Terrible

Sharon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from this hotel and it wasn’t a good experience, the hotel looks lovely but it’s a different thing once you’re in there. No plates for food, tables full of used dishes, food all over the tables, food not brilliant and very long waits in que for food, staff are rude when you ask them to clear table, no sun loungers anailable by the pool if you don’t put your towel on them at 5am, absolutely ridiculous!! I seen people paying pool staff to keep them sun loungers, towels were left on loungers all day, there are signs everywhere saying you cannot reserve sun loungers with towels…. It was just a free for all. Rooms are nice but we paid for a sea view, which we didn’t get, as we was told the hotel was full. Carpets in the hallways look really dirty and nasty, shop in reception is a rip off, I have been to many hotels in port el kantaoui and I would not return to this hotel, there are better hotels for less money, don’t waste your money on this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Najwa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent séjour

Beautiful hotel i totally recommand it
Stayed 2 nights in Jul 2024

8/10 Good

Alia

Stayed 6 nights in Jul 2024

10/10 Excellent

ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was 5 stars, very nice staff, the waiters are super friendly and nice people. The room is clean and comfortable. Hotel has all amenities you could enjoy.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mohamed, Ariana

Traveled with family
Disliked: Cleanliness, staff & service
Burkini interdit!
Stayed 2 nights in Jul 2024

4/10 Poor

Thabet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor hotel

I'm a frequent traveler. This hotel is definetely not a 5 stars one. I am a hotels.com Platinum member and I did not get any perks. The receptionist did not explain anything and checkin is very slow, service is mediocre and restaurant is very crowded and very noisy. But the best one : booked 3 rooms. We found crockroaches in 2 of them. Pool and food are good, though. Way to go.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in sousse i definitely recommend it
Stayed 4 nights in Jul 2024

6/10 Okay

Tayla

Liked: Cleanliness
Disliked: Property conditions & facilities

Wouldn’t stay again

Booked sea view family room, we had a garden view with sea in a distance! Was told all the rooms had the same view they don’t have a pole view so we could have save £100 and paid for garden view and got the same room! Reception staff were very rude when we come down to ask about the room they just said they are all the same we have none on pool view asked for another room he just looked at us and walked away! Very rude. Couch in room wasn’t clean, curtains had stains on and base of bed was all ripped!! Only people helpful was the baggage staff and our cleaner they was great but other than them no one who was very helpful, no sun beds were available and when there was you have to go and get your cushion for sun lounger! Had to pay 100 dinar for 2 towels and they were small towels, at 9.30am when they opened was told to come back from in about 1 hour cause they had to towels available everyday! It wasn’t the best first impression and didn’t improve, we extended are holiday but now have booked another hotel for the rest of our days here because of the services we was given!!
Stains on certains
Stains on couch
Base of bed ripped
Base of bed ripped
Stayed 10 nights in Jun 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2024

6/10 Okay

TARNDEP KIRPAL SINGH STEVEN

6/10 Okay

TARNDEP KIRPAL SINGH STEVEN

Traveled with family
Liked: Staff & service
Disliked: Amenities
The beach was nice and clean. The swimming pool was a good size and had areas were you could lay down which was nice. The rooms were spacious but were in need of renovation and a deep clean. The corridor walls and carpets were horrendous. The corridors are in need of a huge revamp. The energy saving light sensors were very delayed and did not stay on for very long. The hotel was advertised as having 5 restaurants, however there was just the buffet and one themed restaurant. The food was very canteen like and we resorted to either ordering take away or going to other restaurants in the area. The drinks in the bars are local drinks and if you want the branded drinks you need to pay a additional surcharge. The entertainment was ok. The pool tables need servicing. There is a shop on site where you can buy snacks. All in all a very average stay.

6/10 Okay

TARNDEP KIRPAL SINGH STEVEN

Traveled with family
Liked: Staff & service
Disliked: Amenities
We stayed as a family of 10 for 6 nights. The reception staff were welcoming and check in was quick and easy. The staff and animations team were really good. They would always try and get the guests involved in the entertainment and activities. The rooms are spacious but are in need of renovation and a deep clean. Bring your own shower gel, as we asked everyday for a top up but never got any. The walls and carpets in the corridors are horrendous. The corridors make you feel like you need a shower after walking through them. They have energy saving lights in the corridors which is a good idea, however half the sensors do not work so you have to walk in darkness. My father who is 84 and walks with a walking stick nearly fell on numerous occasions. There’s random equipment left in the stair wells which is a hazard. The elevators were volatile and some were out of action. The swimming pool was a good size, it was clean and had an area where you could lay down. The spa facilities were not great, average at best. We decided to book some treatments and the massage was good. The drinks are local drinks. If you wanted branded spirits there was an additional surcharge. The hotel is advertised as having 5 restaurants but actually there is the buffet restaurant and one themed restaurant. There was a variety of food, however it was very canteen like. The beach was nice and clean. Unfortunately you get vendors trying to sell you things which leave you unable to relax.
Stayed 6 nights in May 2024