El Mouradi Palm Marina

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Mouradi Palm Marina

Private beach, sun loungers, beach umbrellas
Minibar, in-room safe, blackout drapes, free cribs/infant beds
Sauna, Turkish bath, body treatments, hydrotherapy
Beach/ocean view
Sauna, Turkish bath, body treatments, hydrotherapy

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • On private beach
  • Gym
  • Parking included

Explore the area

Map
Port El Kantaoui, Port El Kantaoui, 4089
  • Port El Kantaoui Harbour
    3 min walk
  • Zinebledi
    6 min walk
  • Port El Kantaoui Beach
    8 min walk
  • Sousse (QSO)
    23 min drive

Room options

Standard 1 adult + 1 child

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Chambre quadruple (3 Adultes+ 1 Enfant)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Chambre quadruple (4 Adultes)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 King Bed

  • 538 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Chambre quadruple (2 Adultes+ 2 Enfants)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Chambre Triple (1 Adultes+ 2 Enfants)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Chambre Triple (3 Adultes)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Chambre Triple (2 Adultes+ 1 Enfant)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Chambre quadruple (1 Adultes+3 Enfants)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

El Mouradi Palm Marina

5-star Port El Kantaoui hotel with private beach
Catch some rays on El Mouradi Palm Marina's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
El Mouradi Palm Marina offers 388 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Some rates at El Mouradi Palm Marina are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at El Mouradi Palm Marina like a complimentary children's club and an outdoor pool.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, outdoor tennis courts, and a health club. Complimentary self parking is available on site.

El Mouradi Palm Marina is a smoke-free property.

Marmite - This buffet restaurant serves breakfast, lunch, and dinner.
Bellevue - This restaurant serves lunch and dinner. Open daily.
Belle Etoile - This theme restaurant serves lunch and dinner. Open daily.
Beau Rivage - This beachfront restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at El Mouradi Palm Marina are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beau Rivage
  • Belle Etoile
  • Bellevue
  • Marmite

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This only applies to local guests (Tunisian nationality).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: TND 87.5
  • Christmas Eve (24 December) Gala Dinner per child: TND 43.75 (from 2 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TND 160 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

El Mouradi Marina
El Mouradi Palm
El Mouradi Palm Marina
El Mouradi Palm Marina El Kantaoui
El Mouradi Palm Marina Hotel
El Mouradi Palm Marina Hotel El Kantaoui
Mouradi Palm Marina
Palm Marina El Mouradi
El Mouradi Palm Marina Hotel Port El Kantaoui
El Mouradi Palm Marina Port El Kantaoui
Palm Marina
El Mouradi Palm Marina Hotel
El Mouradi Palm Marina Port El Kantaoui
El Mouradi Palm Marina Family couples only
El Mouradi Palm Marina Hotel Port El Kantaoui

El Mouradi Palm Marina Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 144 reviews" "
Rating 8 - Good. 54 out of 144 reviews" "
Rating 6 - Okay. 18 out of 144 reviews" "
Rating 4 - Poor. 16 out of 144 reviews" "
Rating 2 - Terrible. 18 out of 144 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was nice stay
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palm Marina is an excellent 5 star hotel. The staff cpuldnt have been more helpful and like all Tunisians very friendlly. The food was plentiful and a good variety. In particular i lloved the dessert cakes, perhaps a little too much! I made use of the indoor pool.amd gum while i was there Overall i cant recommend the Palm Marina highly emough.
Stayed 2 nights in Feb 2024

10/10 Excellent

zouhir, port mcnicoll

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Dec 2023

2/10 Terrible

Nadia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2023

10/10 Excellent

Olena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2023

4/10 Poor

Milda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Wifi doesn’t work at all, fridge , safe doesn’t work, tv doesn’t work and to old what could be at any hotels . Food is not fresh and bad quality- rating- 2 of 10. Sorry, but nor recommend to no-one.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going bankrupt!
First room was not what I had reserved and the a/c didn't work. They didn't move us until the next afternoon. Then this room was full of ants and extremely noisy. Bed was like laying on a board. We heard noise from the elevator, ping pong table until 2am, disco until 2am, maid service room elevator from 8am-8pm, elevator outside the room all hours of the day and night! The hotel was not air conditioned properly. It was hot everywhere! The bar tender said they are going bankrupt and closing on the 20th of September. They ran out of alcohol too.
Stayed 11 nights in Sep 2022

8/10 Good

mustapha

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

2/10 Terrible

Lamia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever visit my entire life The room smell like a dead rat The carpet in the room and the hall way are very dirty Bed bugs in the room The furniture are very old This hotel doesn’t deserve even one star It’s worse than a motel Very very very very dirty the rooms and they stink like a dead animal inside and I end up with leaving the hotel the same day and Expedia gave me my money back and help me to find another hotel
Stayed 3 nights in Jul 2022

6/10 Okay

Nizar

Traveled with group
Disliked: Staff & service
Service and quality of food was disappointing 😞 . This is an over rated five star its more like a 3 stars all inclusive cheap holiday. overall disappointing 😞
Stayed 1 night in Jun 2022

10/10 Excellent

Mohamed Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Was really a beautiful hotel , lobby and reception area was so beautiful . We booked all inclusive and enjoyed the variety of the buffett fir breakfast linch and supper . They also offered snacks at 11 . Beautiful pool with lots of activities to enjoy such as beach volley ball ,ping pong ,darts . They also have a in hotel disco , it was ok honestly . They have a dj but they dont change the music . Each night it was the same line up of music which made it incredibly boreing .
Stayed 2 nights in May 2022

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel could use an update. The WiFI was not consistent in the rooms. Staff was pleasant and helpful. Food was good and plenty of variety. Pool and beach were excellent. Entertainment staff was fun and engaging, great night shows.
Stayed 6 nights in May 2022

6/10 Okay

Verified traveler

Traveled with family
entertainment during for the kids during the night if the 25th
Stayed 2 nights in Dec 2019

8/10 Good

Beverley

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Privacy is good ,as well as It is characterized by the privacy and beauty of the beach as well as the different races of tourists Maka makes an opportunity to get to know others and make friends
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, food and animation but no card with cocktails and weak spirits
Stayed 7 nights in Jun 2019

4/10 Poor

bren, soussa tunisia

Rooms need to be remodel and up date with all the furniture in side the room
Stayed 1 night in Jun 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Samer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel. Very rude security guard :(
Very bad hotel. The security guard was very rude. Going in and out of the hotel was a pain. The security guard never showed any respect to anyone. He even argued with the taxi just to enter and pick me up. Very uncivilized security guard. Hotel staff at the reception made me beg if I wanted something and they never bothered to help. I have been to many hotels and this is one of the worst experiences I've had. I would never recommend this hotel to anyone.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel with no maintenance. Unresponsive staff
This hotel is not worth the 5 stars rating. Unprofessional staff and dirty old rooms.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience and unprofessional staff
Unprofessional staff. Staff acts bothered every time you ask for something, they act like they're doing you a favor! Horrible food and service. Stay away! It's a rip off!

4/10 Poor

Ibrahim, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
I am shocked with the poor standards of customer service. Cleanliness was a problem. We had to wait for a long time for them to find our booking , though it was fully paid through hotels.com we had to leave our passports to be able to go the room ,,,, Very noisy

10/10 Excellent

Joan and Murt, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
We are mature independent travellers and we never booked an all inclusive before. This hotel offered all you could possibly need. The room en suite was spacious with a powerful shower. The service by the wonderful staff in the hotel and on the beach was excellent. The food and drink was top quality and in abundance. Overall this hotel offers great value for money.