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Sousse Palace Hotel & Spa

5.0 star property

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Photo gallery for Sousse Palace Hotel & Spa

Private beach, free beach cabanas, sun loungers, beach umbrellas
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby sitting area
2 bars/lounges, poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000
  • Sousse Beach
    ‪3 min walk‬
  • Ribat of Sousse
    ‪7 min walk‬
  • Sofra Cistern
    ‪12 min walk‬
  • Monastir (MIR-Habib Bourguiba Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 689 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Single Room, City View

  • City view
  • 377 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Sea View

  • Sea view
  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Single Room, Sea View

  • Sea view
  • 377 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, City View

  • City view
  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Sousse Palace Hotel & Spa

5-star hotel in Mohamed Maarouf
Spend the day catching some rays at Sousse Palace Hotel & Spa's private sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Sousse Palace Hotel & Spa offers 252 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Sousse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shalimar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Simply walk outside to feel the sun on your face at the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Sousse Palace Hotel & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a health club, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sousse Palace Hotel & Spa has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Le 12eme - This theme restaurant specializes in international cuisine and serves lunch and dinner. Happy hour is offered.
Le Must - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Happy hour is offered. Open daily.
Zitouna - Overlooking the pool, this buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Gold Bar - This bar serves light fare only. Happy hour is offered. Open daily.
La Vague - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Bar
  • La Vague
  • Le 12eme
  • Le Must
  • Zitouna

Things to do

  • 2 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,531 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sousse Palace
Sousse Palace Hotel
Sousse Palace Hotel Spa
Sousse Palace & Spa Sousse
Sousse Palace Hotel & Spa Hotel
Sousse Palace Hotel & Spa Sousse
Sousse Palace Hotel & Spa Hotel Sousse

Sousse Palace Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 222 reviews
Rating 8 - Good. 69 out of 222 reviews
Rating 6 - Okay. 29 out of 222 reviews
Rating 4 - Poor. 12 out of 222 reviews
Rating 2 - Terrible. 24 out of 222 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good but tye air conditioner was not working so it was really hot in night

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located nice staff and very good quality food
Stayed 3 nights in Dec 2024

2/10 Terrible

jamal, kings park

Stayed 6 nights in Sep 2024

6/10 Okay

Merouan

Disliked: Cleanliness, staff & service, property conditions & facilities
The worse service
Stayed 6 nights in Sep 2024

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, near the train station and old part of town. Beautiful pools and private beach.
Stayed 7 nights in May 2024

6/10 Okay

Tifany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.
Stayed 3 nights in May 2024

8/10 Good

Nabil

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Stayed 2 nights in May 2024

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good 3 night stay.

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.
Stayed 3 nights in Nov 2023

10/10 Excellent

Breno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

hakim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel
Stayed 5 nights in Jul 2023

10/10 Excellent

Abdul Hamid

Liked: Staff & service, property conditions & facilities, room comfort

Good Location

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Naji

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, nice location, rooms are little old.

8/10 Good

Joeri

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel in itself was a good experience.
Stayed 2 nights in Oct 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
Stayed 2 nights in Sep 2022

10/10 Excellent

STEPHEN, Carson City

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
Stayed 2 nights in Aug 2022

6/10 Okay

Adel M

Stayed 2 nights in Jul 2022

2/10 Terrible

saleh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad experience , unclean rooms , alot of tools missed , bad reception
Stayed 2 nights in Jul 2022

10/10 Excellent

ANIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

8/10 Good

Zouhair, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YS
Stayed 3 nights in May 2022

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star staff!!!!!!!

I’ve stayed here many time before and the hotel is great. The location is really good. A stones throw from anything you want. But what’s makes this hotel so amazing is the staff. These guys went above and beyond to make my stay one I will remember forever. I want to thank everyone there and I would like to mention a few. I’m reception Mehdi. No request was to small and went out of his way to help. A great ambassador to the hotel. Abderrazek, Soumaya, Abir in reception. So friendly and helpful Sabri the security Mohamed, Jalel and Houssem in the bar. Service with a smile and great chats. And again all the staff were great. Will definitely come and stay again when I’m back.
Stayed 7 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Luxurious. Excellent staff. Excellent swimming pool. Excellent breakfast. Nice room. Nice view.
Stayed 1 night in Mar 2022

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022