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Vacancéole - Les Villas du Lac

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Photo gallery for Vacancéole - Les Villas du Lac

Relax in a serene bedroom with a large bed, desk, and comfortable seating area.
Children can play on the slides and climbing areas in this well-maintained outdoor space surrounded by hedges and trees.
Relax by the pool surrounded by a sandy deck.
Relax in this serene bedroom with a bed, flat-screen TV, and framed artwork.
Stunning two-story building with a symmetrical facade, featuring evenly spaced windows and a terracotta roof.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
Avenue de la Petre, Soustons, Landes, 40140
  • Lac Marin
    ‪6 min walk‬
  • Plage du Lac
    ‪14 min walk‬
  • Plage de Soustons
    ‪8 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪41 min drive‬

Room options

View all photos for Maison 1 chambre 4 personnes

1 bedroom, desk

Maison 1 chambre 4 personnes

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Maison 2 chambres 6 personnes

1 bedroom, desk

Maison 2 chambres 6 personnes

  • 517 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Maison 3 chambres 8 personnes

1 bedroom, desk

Maison 3 chambres 8 personnes

  • 710 sq ft
  • Sleeps 8
  • 4 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for studio cabine 4 personnes

Fridge, microwave, stovetop, dishwasher

studio cabine 4 personnes

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Appartement, 1 chambre 4 personnes

Appartement, 1 chambre 4 personnes | 1 bedroom, desk

Appartement, 1 chambre 4 personnes

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Vacancéole - Les Villas du Lac

Soustons holiday park walkable to Lac Marin
Along with a poolside bar, this smoke-free holiday park has outdoor tennis courts and a seasonal outdoor pool. Free self parking and a free manager's reception are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. All 33 accommodations feature kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Sitting areas and coffee makers are standard, as are TVs with digital channels.
Vacancéole - Les Villas du Lac offers 33 accommodations with coffee/tea makers. Accommodations offer separate sitting areas and include desks. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Televisions come with digital channels. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Vacancéole - Les Villas du Lac provides outdoor tennis courts and a children's pool. A poolside bar is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception.

This family-friendly holiday park also offers a terrace, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Vacancéole - Les Villas du Lac is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, French, Spanish

Property amenities

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A poolside bar
  • Free daily manager's reception

Things to do

  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 15:
  • Swimming pool

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.00 per stay
  • An effective city/local tax rate of 7.20 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Towels fee: EUR 8 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9 AM to 8:30 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Sun Hols Residence Villas Lac Holiday Park Soustons
Sun Hols Residence Villas Lac Holiday Park
Sun Hols Residence Villas Lac Soustons
Sun Hols Residence Villas Lac
Vacanceole Les Du Lac Soustons
Sun Hols Residence Les Villas du Lac
Vacancéole - Les Villas du Lac Soustons
Vacancéole - Les Villas du Lac Holiday park
Vacancéole - Les Villas du Lac Holiday park Soustons

Vacancéole - Les Villas du Lac Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic property, no plugs, no ac, no kitchen area, no oven, shabby outside area
Stayed 7 nights in Aug 2022

8/10 Good

Abbie

Traveled with family and small children
Liked: Staff & service
The property itself was very basic, no bed linen or towels provided so make sure you bring your own. Also it was hot upstairs although there was one fan available. The propertywas well situated - close to the pool and cafe. Staff at the cafe and bar were lovely, and made us feel very welcome. Check in was straightforward, and the swimming pool was nice. Would have been nice if other things were included with our property, to make use of the facilities such as tennis rackets, boules, bikes etc.
Stayed 7 nights in Aug 2022

2/10 Terrible

Boris

Stayed 7 nights in Aug 2019

2/10 Terrible

Fátima

Stayed 8 nights in Aug 2023

2/10 Terrible

Martinez

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hébergement non conforme a l'annonce

Nous avons réservé en dernière minute dans la résidence Villa du Lac à Soustons (réservation n°72627414591861) du 19 au 26 août 2023, presque 840€ (au lieu de 970€) L'annonce par lequel nous avons loué le logement sur un site hébergeur Hotels.com est mensonger, autant dans le descriptif que dans les photos, puisque : - L'appartement ne détenait ni jardin ni terrasse (ni même aucun extérieur) - Les draps n'étaient pas mis à disposition - L'appartement contenait 1 lit double et 1 canapé convertible et non 3 lits doubles - Il n'y a pas de ménage hebdomadaire (ni même de ménage final) En plus de cela, les fenêtres de l'appartement donnait devant l'entrée de la résidence (nuisances a toute heure du jour et de la nuit, regards indiscrets, 0 intimité...). Appartemment sale et en mauvais etat (matelas qui sent l'urine, lattes du sommier du canapé cassés, joints moisis, télé qui ne fonctionne pas,...) La résidence, excepté la piscine, est banale (pas de surveillance, pas de menage des communs, pas d'activités...) Durant notre séjour, nous avons passés DES HEURES avec le service reclamation (en anglais!) qui au début a reconnu les non conformités, puis ils ont retourné leur veste. A force de harcèlement sur les réseaux sociaux, Vacancéole a proposé un dedommagement de 100€ (que nous attendons). Coté Hotels.com : rien ! C'est largement insuffisant au regard du préjudice subit... les vacances etant faites pour le repos ! Si vous souhaitez réserver : fuyez Vacancéole ET Hotels.com !!!
Stayed 7 nights in Aug 2023

8/10 Good

Hafida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Nous avons passé un super séjour. Le calme était au rendez-vous. Residence propre, personnel très sympathique. La station balnéaire de Vieux boucau est très sympa. Beaucoup d'activités à faire sur place. Nous y retournerons.
Stayed 7 nights in Jul 2023

8/10 Good

Elda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct.

Stayed 1 night in May 2023

8/10 Good

Nadia

Stayed 2 nights in May 2023

6/10 Okay

Garbiñe

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Decepcion

La estancia,nada acogedora, la tapicería del sofá cama muy sucio, el toldo bastante estropeado, ventanas y persianas muy sucias, y el cubo de la fregona rota(compre una nueva) y la caldera de agua caliente solo daba para ducharse 2 personas seguidas para la tercera persona ya el agua estaba fría, cuando el apartameto era para 6 personas. En definitiva ,no se corresponde el precio con la calidad.
Stayed 10 nights in Aug 2022

8/10 Good

Matthieu

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
beauté des plages a proximité. logement et équipements conformes au descriptif. sur place aucun contact aucun accueil juste 1 no de telephone a appeler en cas de problème.
Stayed 7 nights in Jul 2022

8/10 Good

Maria Concepción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
En general todo correcto, salvo los utensilios de cocina que se veían que estaban un poco sucios o con manchas de grasa.
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La situation et l'environnement
Stayed 7 nights in Jul 2021

8/10 Good

Terrones

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien mais douche trop petite.
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Proximités du parking, piscine
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Établissement bien situé.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

4/10 Poor

Maria jose

Disliked: Property conditions & facilities, room comfort

Relación calidad precio pésima.

Calidad precio pésima. Puerta de acceso continuamente dando golpes al abrir y cerrar ya que funciona mediante código, no nos dejaba dormir. Ningún rollo de papel higiénico a la llegada. Ducha sin mampara con cortina de tela y moho. El sofá cama con mucho polvo. Sabanas incluidas pero ninguna toalla. 1 cuchillo, 1 sartén, vasos insuficientes...
Stayed 8 nights in Aug 2019

8/10 Good

Frédéric

Liked: Staff & service
Disliked: Cleanliness

Séjour agréable

Ça n'a de villa que le nom. En fait, Sun Hols propose des appartements sans espace extérieur dans la résidence Odalys. Les résidents Sun hols n'ont pas accès à certaines activités Odalys ni au prêt de matériel sportif. L' appartement est bien équipé mais à rafraîchir et la douche minuscule me semble inaccessible à des personnes quelque peu corpulentes. Le ménage était censé avoir été fait mais ce n'était visiblement pas le cas, surtout la partie cuisine. Sinon, la résidence est calme et bien située à portée de vélo de toutes activités (lac, océan, marché, restaurants, animations...) Il y a une grande piscine et 3 cours de tennis en bon état.
Stayed 7 nights in Aug 2019

8/10 Good

Sylvie

Liked: Staff & service, property conditions & facilities, room comfort
intérieur de la location pas très propre à notre arrivée : toiles araignées un peu partout, vaisselle sale avec restes de sauce tomate ou insectes morts dans les assiettes, odeur de moisi dans la location, mobilier de jardin très sale. Dommage.
Stayed 7 nights in Jul 2019

10/10 Excellent

Laure

Résidence sympa et calme.nous avons adorė.

Nous avons passe un agrėable sejour á Sunholls Residence du Lac â Soustons. La maisonnette rėpondais á nos attente. Le Personnel est super accueillant que ce soit question rėception ou bien au bar au bord de la.piscine.
Stayed 7 nights in Sep 2018

6/10 Okay

Christophe, app 96

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

sejour tres frustrant

Un séjour qui devait permettre de s'amuser en famille, mais les activites ne sont pas accessibles dans cette residence avec les location par sun holls. Un probleme entre le gestionnaire ( odalys) et les propriétaires. Finalement pas de prêt de matériel pour faire un mini golf, un ping pong, du tennis, ou même pour voir le spectacle du village. on se sent exclus. vacances très frustrante pour la famille . le site n'est pas clair dans ses explications.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Agréable séjour dans les Landes

L'hôtel est tres bien situé. Proche du lac et de la plage. Nous étions logés dans une villa 2 chambres, parfait pour une famille. Animations sympas, espaces collectifs propres. Je conseille la location d'un vélo. Nous recommandons cette résidence.
Stayed 7 nights in Aug 2017