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Desolation Hotel

4.5 star property

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Deluxe Studio, Mobility Accessible, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Premium Townhome, 1 Bedroom, 2 Bathrooms | Terrace/patio
Deluxe Studio, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Reception
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pet friendly
  • Hot Tub
  • Spa

Explore the area

Map
933 Poplar St, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    ‪5 min walk‬
  • The Shops at Heavenly Village
    ‪5 min walk‬
  • Lakeside Beach
    ‪7 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪13 min drive‬

Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Studio, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, Balcony

Grand Suite, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Suite, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Mobility Accessible, Balcony

Deluxe Studio, Mobility Accessible, Balcony | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Studio, Mobility Accessible, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Townhome, 1 Bedroom, 2 Bathrooms

Premium Townhome, 1 Bedroom, 2 Bathrooms | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Townhome, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Front of property - evening/night

The Coachman Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1006)
$398 nightly
The price is $398 total
includes taxes & fees
The Coachman Hotel

About this property

Desolation Hotel

4.5-star resort in Lakeside Park
Jump on the free ski shuttle for a day on the slopes before returning to Desolation Hotel for a meal at the restaurant and comforts including an outdoor pool and a steam room. Housekeeping is available on request.
Desolation Hotel offers 21 accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and fireplaces. Rooms open to furnished balconies or patios. Beds feature Frette Italian sheets, down comforters, and premium bedding. 43-inch Smart televisions come with premium digital channels. Accommodations at this 4.5-star resort have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and phones. Additionally, rooms include washers/dryers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Dining options at the resort include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers ski storage, a sauna, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Desolation Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Maggie's - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free beach shuttle
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maggie's

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Children's games
  • Fenced pool
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Firepit
  • Free pool cabanas
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Hulu
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Flexipass mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Desolation Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yulia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That's a brand-new hotel. It is a very well-organized, super modern, and beautiful hotel. The hot tub is amazing and clean, the swimming pool is good. We loved everything about this hotel and definitely will stay here next time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Winter Excursion

Beautiful room. Had neighbors on the sides and above us, but we never heard a peep. There were robes and slippers, complimentary bottle of champagne, heated floors in the bathroom. Fully functional kitchen. Ample outlets and chargers for all our devices. My son was OBSESSED with the tornado fireplace. Parking lot was never crowded. Tesla charger worked great. Maggie’s (on site dining) was wonderful. We had dinner and breakfast there. Staff is great with kids. Gym was fine. Not a lot of weightlifting options, but great for cardio and free weights for the basics. Didn’t get a chance to use the sauna or heated pools but they looked nice. Hotel is located in the middle of downtown south Tahoe. We walked to all the shops, casinos, gondolas, etc. quite the fun winter experience. Well definitely be back.
Stayed 1 night in Mar 2025

6/10 Okay

Aida

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, San Francisco

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property with a modern vibe that goes with Tahoe. Great facilities, comfortable beds and amazing lighting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lia, Millbrae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design and layout of the townhouse. Favorite features: garage, heated bathroom floors, and fireplaces. The kitchen was very convenient and clean too! Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Love love loved all of the tiny details!
Stayed 7 nights in Nov 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brennen

Stayed 4 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Man

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

LILIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel súper bien ubicado y muy lindo
Stayed 3 nights in Mar 2025