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Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

3.5 star property

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Photo gallery for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Free airport shuttle
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    ‪3 min walk‬
  • Sable Oaks Golf Course
    ‪4 min drive‬
  • Thompson's Point
    ‪9 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 294 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 347 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1319)
The price is $91
per night
$99 total
includes taxes & fees
Mar 3 - Mar 4
Tru by Hilton Portland Airport Area

About this property

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

3.5-star South Portland hotel walkable to Maine Mall
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine. Housekeeping is available on request.
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Colonial hotel also offers a fitness center, a vending machine, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2022.

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Colonial architecture
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel Maine Mall / PWM Portland Airport

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1283 out of 2471 reviews
Rating 8 - Good. 663 out of 2471 reviews
Rating 6 - Okay. 301 out of 2471 reviews
Rating 4 - Poor. 126 out of 2471 reviews
Rating 2 - Terrible. 98 out of 2471 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Denise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very convenient location right off the highway and walking distance to the mall. Facility definitely needs updating of wear and tear but it was pretty clean. Bed was comfortable, included a microwave and fridge/freezer, but TV was not a smart TV to stream. Overall a good option for a quick stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 2 nights in Nov 2024

6/10 Okay

Sandra

Traveled with partner
In general I would say this hotel is average at best. Lots of stuff left in the hallways. The Customer Service was lacking. No greeting upon entering the hotel. I asked about the area and the response was lacking. The rooms were clean but lacking some small conveniences.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy with all the restaurants around and the mall right there.
Stayed 1 night in Nov 2024

10/10 Excellent

Louise, Levis

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 3 nights in Oct 2024

10/10 Excellent

Braden

Stayed 4 nights in Oct 2024

6/10 Okay

Nina

Liked: Staff & service, room comfort
The facility seems to be a little rundown, and needs a freshening up. The room was generally comfortable and the price was good.
Stayed 1 night in Nov 2024

6/10 Okay

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s okay
We have stayed at this hotel four times in the past 20 months. The first two times were great…the hotel was clean, breakfast was good. The third time was good…the room was clean but the breakfast wasn’t good quality. This past stay was ok but not good. Our room was cleanish…the floors were sticky. The bathroom wasn’t what we were used to. The breakfast was barely surviving on a Saturday at 8:30am. Not sure you’d survive if you ate it. My husband had oatmeal but had to hunt for hot water. I had a small bagel with cream cheese. When they finally did replenish the eggs and sausage it was something I wouldn’t feed to a dog. The room upstairs from us had no one in it until 6am and then turned into a complete loud outlandish nightmare. Why? WHY? Neighboring rooms couldn’t be heard through the walls even though you could hear them having intimates while in the hallway. I feel people have been respectful with noise control in this hotel. I’d give the hotel a solid 3 for location, cleanliness, parking, and dog friendly. I read comments about bed bugs and bad stains in the sheets, however, we have not encountered that. My husband decided he didn’t want to stay here again. He’s a super laid back easy going guy so for him to say that speaks volumes. He’s also likes a good hotel breakfast and they really are not delivering in that aspect.
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very large rooms and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Sheikh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Nov 2024

8/10 Good

Georges

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, yet remote from the main expressways, makes for a quiet stay. Breakfast included was decent, however the gym is not up to current hotel standards.
Stayed 3 nights in Nov 2024

6/10 Okay

Nelson

Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Breezy
Nice, clean, and close to the airport.
Stayed 3 nights in Nov 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Betty

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is getting run down. Beds were clean and comfy but the bathroom had a lot of mold and floor of the shower very dirty looking. Several of the towels were threadbare. Hard to dry off with. There was also garbage in the room from previous guest.
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Joel

Traveled with family
Liked: Staff & service, amenities
Great location. Small parking lot and some of the sheets were Still Dirty
Stayed 1 night in Nov 2024

6/10 Okay

Susan, Bar Harbor

Traveled with partner
Price and location are the big plus points here. The lobby was a little unkempt, sole receptionist a little overwhelmed by check in crowd, the room ok, and breakfast just ok. The location of the hotel is extremely convenient to I-95 and I-295 just at the outskirts of Portland. Just outside the hotel is the Maine Mall, still a vibrant and varied shopping experience. Good grocery store very close by, along with other shopping options. Plenty of restaurant and dining options very near or just a short drive. The price of the room is very reasonable. If you need a convenient Portland location to spend the night with a free, if lackluster breakfast, this could be right for you.
Stayed 1 night in Nov 2024

8/10 Good

Achille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck-comfortable. Reviewed previously, could use more pressure in shower. Breakfast very basic 3/5 at the most.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Yu-Chi

Disliked: Room comfort
Things in the hotel room are broken. No streaming TV. Won’t come back again
Stayed 1 night in Nov 2024