Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Free airport shuttle
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    ‪3 min walk‬
  • Hadlock Field
    ‪9 min drive‬
  • Thompson's Point
    ‪9 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 294 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 347 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

3.5-star South Portland hotel with free breakfast
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine. Housekeeping is available on request.
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Colonial hotel also offers a fitness center, a vending machine, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2022.

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel Maine Mall / PWM Portland Airport

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1271 out of 2450 reviews" "
Rating 8 - Good. 658 out of 2450 reviews" "
Rating 6 - Okay. 298 out of 2450 reviews" "
Rating 4 - Poor. 126 out of 2450 reviews" "
Rating 2 - Terrible. 97 out of 2450 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The platform beds are not user friendly for 5’ senior citizens. I had to climb on a chair ( with wheels 😳) to climb into bed. The wheeled chair was unbalanced and not safe to use. The light over the desk did not work. I doubt this room/hotel is ADA compliant.
Stayed 1 night in Oct 2024

4/10 Poor

Denise

Floor was dirty and room only cleaned if requested
Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Liked: Staff & service
It was a good stay and we were satisfied
Stayed 1 night in Oct 2024

4/10 Poor

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly, no frills
Fitness room is very basic and is the place they store TVs. Was able to row and use some weights. Bed was comfy. The first night there was some high pitched beeping during the middle of the night. Nothing consistent like an alarm, but sporadic and definitely disruptive. I will look elsewhere next visit to Portland.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2024

8/10 Good

Gerdy, Upland

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

BARBARA

Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and close by PWM airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room - right next to the large Mall in Portland
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

2/10 Terrible

Suzan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cross this place off my list!!
The only positives were a very cold refrigerator, reasonably comfortable bed, and TV with premium channels. Oh, and water pressure in shower was good. I hated touching any surface in the room. Old candy and hairballs on floor behind chair, toothpaste on bathroom walls, shower moldy, towels and washcloths thin, and one washcloth smelled like chemicals and was spotted black. Have never seen less appealing food. Trash right next to waffle station was overflowing. Coffee, when there was any, was lukewarm at best. My breakfast consisted of yogurt and coffee. Hotel looked cute and inviting in pictures, but a boutique hotel it’s not. It was tacky, dirty, and poorly maintained. Finally, elevator inspection expired last day of September!!
Stayed 4 nights in Oct 2024

2/10 Terrible

Alejandra

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, comfortable room. Cluttered hallways.
No complaints about the room itself. Comfortable, clean, and generally quiet. Shower was high-powered and plenty of towels. I'd stay again. But housekeeping left carts everywhere in hallways. I had three carts within ten feet of my room door the entire week I was there and they were never put away or moved. On the ground floor, there were more housekeeping carts and equipment that rarely were gone when I left the hotel and required getting around when people were waiting to board the elevator when you got off. It's a small thing, but I found it annoying. Desk staff were unenthusiastic about their job and I had multiple communication problems with them. They did their job, but I never felt welcomed by them, even on arrival. Location was great, short walk to the mall and supermarket, and easy access to the highway to get away.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jason, Punta Gorda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and comfortable. Decent beds. Nice complimentary breakfast. Central location very easy to access and close to downtown. Overall very good.
Stayed 3 nights in Oct 2024

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Karlene

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
New modern hotel, close to the airport, shopping and dining. Bedding was uncomfortable. Shuttle was unreliable. Breakfast area was not well managed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarabdeep

Stayed 1 night in Sep 2024

8/10 Good

Denise, Woodward

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I thought it would be slightly nicer. It was still fine and very convenient, but could use some updating.
Stayed 1 night in Oct 2024

8/10 Good

Ana M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Lincolnville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport when returning to Maine very late at night. A quiet, nights sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a clean hotel
Always a pleasure staying here so quaint and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my visit. The bed was so comfortable!
Stayed 2 nights in Oct 2024