8/10 Good
Vanessa
Traveled with family and small children
Apr 21, 2025
Liked: Amenities
Beautiful hotel by the beach! You can see the sea from the pool. The room is nice, it looks like it was recently renovated. We stayed from 04/20 to 04/21/2025.I am taking a star off because the maid was EXTREMELY RUDE! I thought that the check out time was at 11:00AM, so we stayed in the pool until 10:30AM. On the way back to the room the maid asked me if we were from room #50 and when I confirmed she made a rude comment saying that the check out time was at 10:00AM. I apologized and told her that we were going to leave soon. When we were leaving she started to argue with my husband, once again saying that we were supposed to leave by 10AM and that was not her job to put a VCR tape(we got the tape the night before to watch with the kids) back in the gym. My husband once again said that he did know about the check out time and offered her to pay for the extra hour that we stayed in the room. I informed the hotel manager about the incident, She apologized, told me that was not the maid’s job to tell us the check out time or act rude with us! The manager was super nice.
Vanessa
Stayed 1 night in Apr 2025