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Holiday Inn Express Southampton M27 Jct7 by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Southampton M27 Jct7 by IHG

Exterior
Property amenity
Exterior
Garden
Standard Room (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available
$51
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Botley Road, West End, Southampton, England, SO30 3XA
  • Place, Utilita Bowl
    ‪1 min walk‬
  • Place, Itchen Valley Country Park
    ‪3 min drive‬
  • Place, Southampton Cruise Terminal
    ‪13 min drive‬
  • Airport, Southampton (SOU)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.2 out of 10
Very good
(60 reviews)
  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

Standard Room, 2 Twin Beds (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.8 out of 10
Excellent
(35 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Free Hot Breakfast)

Standard Room (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room (Free Hot Breakfast)

8.6 out of 10
Excellent
(118 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.6 out of 10
Excellent
(64 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Holiday Inn Express Southampton - West by IHG
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,010 reviews
Holiday Inn Express Southampton - West by IHG

About this property

Holiday Inn Express Southampton M27 Jct7 by IHG

3-star hotel in West End
A restaurant, a bar/lounge, and self parking are available at this hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express Southampton M27 Jct7 by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 22-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 742 square feet (69 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Southampton M27 Jct7 by IHG has designated areas for smoking.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
Conservatory Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 7 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Conservatory Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 742 square feet of conference space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: GBP 7.00 per day
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express M27 Jct7
Holiday Inn Express M27 Jct7 Hotel
Holiday Inn Express M27 Jct7 Hotel Southampton
Holiday Inn Express Southampton M27 Jct7
Holiday Inn Express Southampton M27 Jct7 Hotel
Holiday Inn Express Southampton M27 Jct7
Holiday Inn Express Southampton M27 Jct7 by IHG Hotel
Holiday Inn Express Southampton M27 Jct7 an IHG Hotel
Holiday Inn Express Southampton M27 Jct7 by IHG Southampton

Reviews

Holiday Inn Express Southampton M27 Jct7 by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 693 out of 1293 reviews
Rating 8 - Good. 381 out of 1293 reviews
Rating 6 - Okay. 149 out of 1293 reviews
Rating 4 - Poor. 42 out of 1293 reviews
Rating 2 - Terrible. 28 out of 1293 reviews

Reviews

10/10 Excellent

Nita, germantown

Traveled with partner
Room ready, great reception folks, very friendly, helpful. Room excellent, bread beyond excellent!. Food great …… cannot complain about anything!
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen And Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked us in on Saturday morning was exceptional. She did everything she could to accommodate us. I don’t have her name. She was working again on Sunday and provided the same exceptional service.
Stayed 1 night in Aug 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Stacey

Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very good friendly helpful staff, will stay there in the future
Stayed 1 night in Aug 2025

10/10 Excellent

Majed

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no comment
Stayed 1 night in Jun 2025

10/10 Excellent

Sajid

Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities, room comfort

Grimness of Holiday Inn Express M27

Terrible restaurant and bar area, which would struggle to serve even as a half-decent works canteen. The awfulness of the stay was exacerbated by my being expected to pay for the privilege of parking my car in the hotel car-park.
Stayed 1 night in Aug 2025

4/10 Poor

Alan

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jim, FORT MILL

Disliked: Cleanliness, property conditions & facilities
D8nig area has holes/tears in carpet as big as 12in. X 12in and seam tears 18". Room was clean but in need of updating, as there were drilled hole showing in multiple places where previous fixtures used to be. Staff was efficient, but average on friendliness. Outside landscaping was not kept at all. Room was on the small side, but clean
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Traveled with partner
Room very cold. Bed small not up to premier inn standard. Facilities minimal restaurant appalling.waste of money apart from onion rings wouldn’t stay again out of choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities

Very disappointing

This hotel was a disaster from the very beginning. It just felt dirty in the bedrooms, the carpets were very stained. My wife used the restroom and immediately the roll of toilet paper fell off the wall and into a puddle of water that had accumulated around the toilet. I assume either the toilet or the shower was leaking. The toilet roll holder was at fault and it was impossible to securely reattach a roll of toilet paper to it. So we just had to improvise. On checking the bedding, it was stained in several places. Not necessarily stains that would wash out, permanent stains, but even so it didn’t Make us feel confident about the cleanliness of the hotel. By far the worst part of the hotel was the breakfast arrangements. I’ll admit, we were at the hotel at a very busy time and the restaurant just couldn’t cope with the number of visitors. It was almost impossible to find a free table but the bigger issue was the lack of staff. They were clearly stressed, I witnessed one of them being very short tempered with guests. The restaurant was also very dirty. However, on our last day, we thought breakfast ended at 10 AM. At 9:45 AM my wife was in line to get some fried eggs, and a female employee pushed in front of her and removed almost a full tin of eggs and took them into the kitchen. They were never replaced. We assumed maybe we were wrong and breakfast ended at 9: 30 a.m. but on checking, it just seemed the staff wanted to go home early. We will not be returning.
Stayed 3 nights in Aug 2025

8/10 Good

EDUARDO

Stayed 7 nights in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Jul 2025

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Felix, Manchester

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little stay before a cruise

Restaurant has a reasonable range of food for dinner and a great breakfast. Room is a little tired but functional. Staff were happy to provide extra tea and milk Bed was large and comfy though we both struggled with the pillows. Aircon worked well and it was nice to be able to open a window. Plenty of parking though no longer free as we booked before the charge we were provided free parking.
Stayed 1 night in Jul 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
I was a bit disappointed by the breakfast. The buffet area was too small and the only eggs were scrambled eggs
Stayed 1 night in Aug 2025