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Holiday Inn Express Southampton - West by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Southampton - West by IHG

Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Reception
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
$57
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Adanac Park, Redbridge Lane, Southampton, England, SO16 0YP
  • Place, Virtual Aviation
    ‪8 min walk‬
  • Place, River Test
    ‪9 min walk‬
  • Place, Jet Simulation LTD
    ‪2 min drive‬
  • Airport, Southampton (SOU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(19 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

7.6 out of 10
Good
(21 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(19 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(27 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior
Holiday Inn Express Southampton M27 Jct7 by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,296 reviews
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About this property

Holiday Inn Express Southampton - West by IHG

3-star Southampton hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Southampton - West by IHG offers 105 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This business-friendly hotel also offers a vending machine, a front-desk safe, and a television in a common area. Onsite self parking is complimentary.

Holiday Inn Express Southampton - West by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Southampton West
Holiday Inn Express Southampton West
Southampton West Holiday Inn Express
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Express Southampton West Hotel
Holiday Inn Express Southampton West
Hotel Holiday Inn Express Southampton - West Southampton
Southampton Holiday Inn Express Southampton - West Hotel
Hotel Holiday Inn Express Southampton - West
Holiday Inn Express Southampton - West Southampton
Holiday Inn Express Hotel
Holiday Inn Express
Express Southampton West
Holiday Inn Express Southampton West
Holiday Inn Express Southampton West by IHG
Holiday Inn Express Southampton West an IHG Hotel
Holiday Inn Express Southampton - West by IHG Hotel
Holiday Inn Express Southampton - West by IHG Southampton
Holiday Inn Express Southampton - West by IHG Hotel Southampton

Holiday Inn Express Southampton - West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1011 reviews
Rating 8 - Good. 297 out of 1011 reviews
Rating 6 - Okay. 106 out of 1011 reviews
Rating 4 - Poor. 49 out of 1011 reviews
Rating 2 - Terrible. 32 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, amenities
I’m not sure how I missed the property didn’t have AC. The rooms did have 2 fans, it was a 2 night stay, we survived. The elevators were not working and we had to lug 2-60pd pieces of luggage up 3 flights of stairs. The hotel provided a breakfast Buffett and it was good. The staff was excellent. The hotel is located in an industrial park and is 10-15 minutes from the cruise ports.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jean, Pulaski

Stayed 1 night in Aug 2025

6/10 Okay

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Staff helpful and friendly. Lots of parking space available. Good breakfast. Unfortunately the lift was broken during our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service

Southampton

Comfortable stay. Pleasant, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights stay

When we finally found the hotel (sat nav lead us the wrong way) we had a great reception. Extremely friendly staff. Great size room. Bed really comfy and great selection of food and drink.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The night before Bank Holiday Weekend.

Check in staff very helpful. Lift was out of order, but they reassigned me a room on a lower floor and carried my bags for me. Breakfast staff were amazingly efficient, I have not been in a HIE that has been this busy, but nothing was too much trouble and the restaurant girls were very quick.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Business traveler
Liked: Property conditions & facilities, room comfort

The Forgettable Hotel

This was not a great stay. 1/the lift was out of order and i was on the top floor ...not good. 2/ The evening meal was really bad, a £15.95 cheesburger turned up microwaved !!!! like leather. Fries stuck together in a seperate pot. Never experienced such awful food. 3/Breakfast was avearge undercooked and overcooked bacon and dried up sausages at 7.20am . 4/Orange juice was synthetic like the sort you used to get in the seventies i remember as a kid. 5/There was used tissue in the stairwell that was still there in the morning. 6/No one checked what room i was in at breakfast anyone could have entered and had a free breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was very clean as was the room. The staff was outstanding in every way. However the rooms have no air conditioning and no phone in the room. It was extremely hot in our room. We were provided with an electric fan. This is unacceptable for the 21 st century especially for a holiday inn IHG brand. There is no phone in the room if you need something front desh you have to go down stairs. Again unacceptable for as 21 century hotel and IHG brand. Mainly for these reasons only we will not stay at this hotel or maybe at an IHG hotel again while traveling especially out of Southampton
Stayed 1 night in Aug 2025

10/10 Excellent

cassandra

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Alex

Stayed 1 night in Jun 2025

8/10 Good

Jeannie

Traveled with partner
Liked: Staff & service
The surroundings look run down. The lounge, breakfast area and front desk have great ac. The rooms do not. Its decent but overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going on a cruise

One of the better holiday inn Express
Stayed 1 night in Aug 2025

2/10 Terrible

Muhammad Bin

Traveled with family and small children
Liked: Staff & service, amenities
Staff was very helpful. Property a bit run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

6/10 Okay

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible sofa bed, not fit for purpose.

Check in good. Lobby area good. Breakfast was ok. Location was good, as we just needed 1 night before getting on a cruise the next day, and good with free parking. The bad was the room. We had 4 people and the sofa bed was just not fit for purpose. It was broken, leaned down to one side and also slanted backwards. So if we had slept with the head where it should have been my legs would have been higher then my head. We slept with the head at the bottom, but the bed was like a zig zag, so uncomfy and really hurt my back to sleep on it. Also at the top the mechanics stuck out above the bed which was quite dangerous. I was going to tell the reception as I left, but there was only 1 person behind the desk and they were helping someone and I didn’t want to waste time waiting to speak to someone.
Stayed 1 night in Jul 2025

6/10 Okay

Henry Shiu Lung

Liked: Cleanliness, staff & service
Room has no AC but overall its good
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Traveled with partner, Traveled with pets
Liked: Amenities
Breakfast was very good, room was clean,
Stayed 1 night in Aug 2025

8/10 Good

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Nothing in area. By the highway. Good stay for one night for night before cruise. Food was okay, staff was okay but wouldn’t say friendly. Costly for what it was. No wash clothes in bathroom. Easy to call taxi.
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice considering what I paid I love it
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Overall the property was clean and tidy , Checking in was very good and staff member was polite and informative.Room was ok nothing special but too hot to sleep no fan in the room .The bar is so expensive and the blond women behind the bar is very spiky, why do you not put prices of drinks on your menu , I found out when I ordered a bottle of wine over £30 ! For a very average Chardonnay, so all in all the hotel is over priced and I certainly would not return to this venue
Stayed 3 nights in Jul 2025