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voco Southampton by IHG

4.0 star property

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Breakfast, lunch, dinner served; international cuisine, alfresco dining
Lobby sitting area
Exterior
Reception
Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • WestQuay Shopping Centre
    ‪7 min walk‬
  • Mayflower Theatre
    ‪17 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Super King)

Room, 1 King Bed, Accessible (Super King) | 1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Super King)

8.6 out of 10
Excellent
(21 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King with View)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Super King with View)

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Super King)

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(50 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

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Interior entrance

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  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1520)
$242 nightly
The price is $242 total
includes taxes & fees
Leonardo Royal Southampton Grand Harbour

About this property

voco Southampton by IHG

4-star hotel in Southampton City Centre
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Voco Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Voco Southampton by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Atlantic Gate - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

Afrikaans, English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlantic Gate

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 9.95 for children
  • Uncovered self parking fee: GBP 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

voco Southampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1249 reviews
Rating 8 - Good. 361 out of 1249 reviews
Rating 6 - Okay. 149 out of 1249 reviews
Rating 4 - Poor. 57 out of 1249 reviews
Rating 2 - Terrible. 42 out of 1249 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right beside the cruise port! Terrific location and the staff were so nice! Also close to sightseeing. Great stay!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service
The property was undergoing renovation at the time of my stay so some areas were unattractive and noisy. The room I had however was clean, spacious and comfortable. The hotels location is convenient to the cruise terminal and was the reason for my choosing this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Superb

Superb as always from the staff to the rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel will be excellent all round once renovations complete. Perfect location for cruises and central shopping. We had a fantastic overnight stay even with surrounding building work.
Stayed 1 night in Mar 2025

8/10 Good

Carole Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, willing to please staff. Superb breakfast even during renovations. Great location for city centre, eating out and for the port. A pity the significant renovations were not mentioned prior to arrival. Refurbished room almost perfect. Big beds, large window, excellent smart TV, tea, coffee, fridge, water and best of all the toiletries. However, the wardrobe is far too small and there was no thought given to space for hanging up a hand towel and two bath towels.
Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything staff looked after me i felt safe and my room was very nice and clean a very comftable bed
Stayed 1 night in Mar 2025

6/10 Okay

Kathleen

Traveled with group, Traveled with family
Good location, on going renovation makes the facility not very presentable. Toilet not flushing well, fire alarm went off at 6:20 AM!!

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service
Hotel staff very friendly. However property entrance and elevators not convenient due to renovation. Fire alarm at 6:20AM.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

False fire alarm at 6am!

Got woken up by a FALSE fire alarm at 6am and the staff claimed it was due to the steam from someone taking shower....unacceptable, as everyone takes shower there, isn't it? Would the alarm be expected to be triggered by steam from shower? Did not receive any compensation for the lost sleep (sleep was so precious after a long haul flight). Would recommend agains this hotel unless they sincerely apologize and comoensate for our loss.
Stayed 1 night in Mar 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously, as property is being renovated it means outside of building looks like a bit of a building site. But the renovated rooms and the public areas were lovely, and the staff great. Free parking and coffee as compensation is a thoughtful gesture. Would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, room comfort

Great for the cruise terminal

Good location near to the cruise terminal and shopping centre They was a renovation programme on when we visited but this did not impact us for the 1 night stay.
Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent interaction with Priya on front desk. Beautiful artwork in room. Good room service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Southampton

One night stopover in a great hotel. The staff were friendly and attentive. The rooms recently refurbed were immaculate. Fabulous bathroom and a comfy bed. Great breakfast with plenty of different food items.
Stayed 1 night in Feb 2025

8/10 Good

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
On ninth floor in what seems to have been a recently refurbished room. Very nicely done & the room is spacious too,
Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay to before cruise

Hotel is under construction, which looks horrible from the outside, but most of the inside is beautiful. Restaurant food was delicious and the drinks were very good. Beds were extremely comfortable and rooms clean. Would definitely stay there again.
Stayed 2 nights in Jan 2025

8/10 Good

Martin, Sandown

Liked: Cleanliness, staff & service, property conditions & facilities
New refurbished room. Very very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Kaillie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and the hotel is immaculate. Bathroom is very cosy. Bed is super comfy! We have a lovely view of the docks. Buildings works happening but closed off and the works didn’t start until a very reasonable time in the morning. We will be staying again!
Stayed 1 night in Feb 2025

10/10 Excellent

vernon

Stayed 2 nights in Feb 2025

8/10 Good

Neil

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Business trip

Hotel is currently under renovation, bedrooms are excellent but reception is still being worked on. Restaurant option not up to usual Holiday Inn quality as several items on menu unavailable when visited
Stayed 3 nights in Feb 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025