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ibis Southampton Centre

3.0 star property

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Exterior
Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
$66
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪9 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(155 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(76 reviews)
  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Harbor View

Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

Hotel in Southampton City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Ibis Southampton Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Reviews

ibis Southampton Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 1111 reviews
Rating 8 - Good. 338 out of 1111 reviews
Rating 6 - Okay. 209 out of 1111 reviews
Rating 4 - Poor. 86 out of 1111 reviews
Rating 2 - Terrible. 57 out of 1111 reviews

Reviews

6/10 Okay

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Amenities
I like that it was near the shopping mall. Breakfast was descent. The beds were uncomfortable, the tub/ shower was so high it was almost dangerous. They didn’t have our room available at 6pm? Way too expensive for what we got.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel next to cruise terminals.

Comfortable location next to the Horizon and City piers. Small rooms but adequate for 2 people. Take a old city tour to get a flavor of the town.
Stayed 1 night in Aug 2025

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2025

6/10 Okay

Barry

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Reception okay, parking cost £12 for 24 hours but really close by parking is around a fiver for 24 hours, room was ok but the bathroom was dated, rusty old shower and fabric curtain, toilet seat was off colour and the toilet air vent didnt work either, tv dated too around 20 inch, we paid £70 i definitely wouldn't pay anynore. this wasn't the budget ibis either so not sure what condition that's in.
Stayed 1 night in Aug 2025

6/10 Okay

JAMES

Stayed 2 nights in Jul 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great basic stay, friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Donita

Stayed 1 night in Aug 2025

10/10 Excellent

Joyce, Sumter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

John &Karen from Seneca SC

Very professional staff
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an overnite stay before cruising out of Southhampton. Staff very efficient and friendly, close to train station and hotel has onsite bar. Restaurant was closed but sister hotel closeby had nice restaurant. Breakfast was very good! Would highly recommenend!!
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought a double bed would be too small from our king at home, but it was a queen that was fine and very comfortable. Would give a 5 star
Stayed 1 night in Aug 2025

4/10 Poor

Teressa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I paid double the price of their 'budget' hotel believing I would get a superior quality of room and service but this wasn't the case. The room was small as were the twin beds (much smaller than a travelodge) and I paid a premium for harbour view but could only just see cruise ships in the distance. The literature stated 24/7 finger food available and as a type 1 diabetic in the midst of a hypo, went to the bar to purchase this at 12 midnight but was told "we dont provide food at this tine of night" The literature stated free wifi but was told I had to pay until i showed the clerk my itinerary stating free wifi and he reluctantly asked me for my phone and logged me on. My fellow guest could not access it however. I paid £160 for 1 night and feel totally ripped off.
Harbour View:/
Stayed 1 night in Aug 2025

10/10 Excellent

ANGELA

Stayed 1 night in Aug 2025

8/10 Good

Shaun

Stayed 1 night in Aug 2025

6/10 Okay

Charlotte

Disliked: Cleanliness, property conditions & facilities, room comfort

Hot Harbourside

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time
Stayed 1 night in Jul 2025

6/10 Okay

Louis

Disliked: Room comfort

So so

Minimum accomodations.Quick check on.samall Room.No AC.Good location
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelleny location for a night before a cruise. Walkable yo port, shopping and nearby eats. Breakfast is great (eggs, juice, breads, codfee/tea)
Stayed 1 night in Aug 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

samuel

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chuck

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing outstanding
Stayed 2 nights in Aug 2025

8/10 Good

gerry

Disliked: Room comfort

bare .i m imum hotel

bathroom had but 2 towels restaurant closed at 7pm
Stayed 1 night in Aug 2025

10/10 Excellent

lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025