ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(61 reviews)
  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

8.0 out of 10
Very good
(136 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

Hotel in Southampton City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Ibis Southampton Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1028 reviews
Rating 8 - Good. 308 out of 1028 reviews
Rating 6 - Okay. 184 out of 1028 reviews
Rating 4 - Poor. 77 out of 1028 reviews
Rating 2 - Terrible. 45 out of 1028 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kieron

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and a great stay
Stayed 1 night in Apr 2025

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After a long day travelling , we went downstairs to buy a meal only to find the restaurant seating all reserved for a coach party and the chef wasn’t cooking for anyone else Room past its best , carpet outdated damaged in areas . Holes in curtains
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service

Good hotel near cruise terminals.

Good information and service at reception. Hotel fit for purpose and met all our needs.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Traveled with partner
Liked: Cleanliness
There wasn't anything unique about the property.
Stayed 1 night in Apr 2025

4/10 Poor

Evelyn, Melbourne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be considered a 2 or 2 1/2 stars is in a convenient location if you are taking a cruise from Southampton but is very basic and rooms are very small nothing fancy in this hotel. The guys in the restaurant are very nice and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Meri

Traveled with group
Liked: Amenities
Excellent staff
Stayed 2 nights in Apr 2025

6/10 Okay

Brenda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is good and convenient for cruises shame about the car park charge. Staff very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Bettina

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Stayed 1 night in Apr 2025

4/10 Poor

Gemma

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Kim-Cuc, San Diego

Traveled with partner
Liked: Staff & service
Convenient
Stayed 1 night in Apr 2025

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Painful procedures and disappointing

Checked in online 2 days prior to "speed up" check in. On arrival was told there is no twin rooms due to maintenance. Told to go to sister hotel where they will have a room with a sofa bed instead. Went to sister hotel. Room was not ready. Had to wait more. Noisy guests and lack of cust service resulting in looooong check in left us very disappointed.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The room config wasn't right but they gave a complimentary breakfast in way of apology
Stayed 1 night in Apr 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Penelope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is may second visit to this hotel and it was great. Thank you
Stayed 1 night in Apr 2025

8/10 Good

Elaine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were awesome , hotel close to many things . Good breakfast available . Convenient to rail and coach stations , will stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is adjacent to train station and near the cruise terminal. Perfect location and service. Our second stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for the Southampton Marathon.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Stayed 1 night in Mar 2025

6/10 Okay

Rosemary

Stayed 1 night in Feb 2025