ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(59 reviews)
  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

8.2 out of 10
Very good
(126 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis Southampton Centre

Hotel in Southampton City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Ibis Southampton Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 417 out of 1012 reviews
Rating 8 - Good. 304 out of 1012 reviews
Rating 6 - Okay. 179 out of 1012 reviews
Rating 4 - Poor. 69 out of 1012 reviews
Rating 2 - Terrible. 43 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is adjacent to train station and near the cruise terminal. Perfect location and service. Our second stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for the Southampton Marathon.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Stayed 1 night in Mar 2025

6/10 Okay

Rosemary

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a window overlooking the trash, which you could hear being used in the early hours of the morning. Other than that everything was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, pharmacy, and cruise terminal.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & comfy

A lovely friendly welcome & a comfortable night for my birthday today!
Stayed 1 night in Mar 2025

8/10 Good

ANNE

Stayed 1 night in Mar 2025

10/10 Excellent

Agnes, Burnaby

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff very helpful, allowed us an early check in. Room was small- but that is what I booked - was clean & comfortable, nice amenities. Restaurant & bar available - very good service. Will stay again. Convenient - grocery sore & pharmacy nearby, as well as McDonalds. Was able to walk to cruise ship - about 15 minutes.
Stayed 3 nights in Mar 2025

8/10 Good

Eliza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Mar 2025

10/10 Excellent

LOUISE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre avec toutes les commodités près de la gare.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Good location

Close to the train station for convenience. Easy taxi to cruise terminal. Our room was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Kwok Wah

Stayed 1 night in Mar 2025

4/10 Poor

Matt

Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Staff & service, amenities, property conditions & facilities
A ok
Stayed 3 nights in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, property conditions & facilities, room comfort

Handy for cruise terminal

Ideal for overnight stay to join a cruise. Good location but a bit noisey in rooms back of hotel due to rail station and main rd. Smell of drugs frequently waft over.
Stayed 1 night in Mar 2025

10/10 Excellent

raymond, san francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for cruiser
Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Very poor condition, needing basic maintenance. Tried 3 different rooms.
Stayed 1 night in Mar 2025

8/10 Good

Sike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a convenient location close to the central station. But there’s no accessible microwave even though they have dining area so we had to have cold dinner, and the McDonald around also doesn’t open to walk-ins all day long as they advertised.
Stayed 4 nights in Mar 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Broken air con

During our stay the aircon didn’t work at all it was constantly pumping out hot air forcing us to sleep with the window open and the fan on all night having to listen to the cars outside all night keeping us up
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise

Overnight stay prior to Cruise , very economical, friendly and comfortable. Food was also very palatable x
Stayed 1 night in Mar 2025