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Novotel Southampton

4.0 star property

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Bar (on property)
Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Dock
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
$72
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(79 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(19 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Southampton

4-star hotel in Southampton City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5382 square feet (500 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Novotel Southampton is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 309 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

10/10 Excellent

Harold, LANGLEY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the central train station and the cruise ship terminal, both walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

2/10 Terrible

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, cruise terminal and old Southampton.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Liked: Cleanliness, staff & service
The food offerings were really poor. Only half the menu in the restaurant available. Poor quality food when it arrived. Room service breakfast cold and some ordered items not available. The room was ok for a one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Staff excellent, however its an older building and some of the main fittings are getting a little worn although the bed and furniture is all fine. No aircon was ok in september but I wouldnt go back when its higher temperatures. not even any biscuits to have with my tea. would probably save the money and book into the ibis or ibis budget across the carpark next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

NED, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel, super convenient to shopping and activities, as well as the cruise docks!
Stayed 1 night in Aug 2025

8/10 Good

Sanchia

Traveled with family
Liked: Staff & service
Staff really helpful organised taxis to centre. Clean room. Bathroom set up inconvenient with toilet on own and bath hard to get in and out of especially for older people. Extra cup and towel for the third person on sofa bed but not tea cup or hand towel. Convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Vernon

Stayed 1 night in Sep 2025

10/10 Excellent

Grace Mary, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff /clean Room
Stayed 1 night in Sep 2025

10/10 Excellent

Gerithy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

8/10 Good

Isabella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Business traveler
A bit run down and could do with a general refurb.
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Very comfortable hotel with very goods staff
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Helpful and friendly staff at reception and in breakfast room. Good location for station and for exploring the town.
Stayed 1 night in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Stayed overnight ready to join cruise ship the following day. Very convenient for the cruise terminal. Plenty of parking, quick check in. Room was a good size with fridge, complete with iron and safe. Everything you need for your stay. The toilet is separate from the bathroom which is ok but not much room. Wasn’t a huge variety on the menu for room service however I did have the soup of the day which was tomato. Homemade, piping hot when it arrived and was delicious. It was quick service with payment there and then so no waiting around to check out in the morning. Just drop your key in the drop off box and off you go. Very efficient! I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
All the above. Great location convenient. Shame about the lack of air on in the room
Stayed 1 night in Jul 2025

4/10 Poor

Shuk

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

NO swimming pool!! Cancel it if you are expecting

Hotel.com did not update the information of the amenities, the swimming pool of this hotel has been closed since the beginning of 2025. Many families with children are so disappointed for this. We booked this hotel based on the information on Hotel.com website
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and clean if a bit dated; the beds were very comfy, and we certainly appreciated the fan overnight. The bar and restaurant staff were particularly friendly and helpful. The buffet breakfast had a great selection of food, but the absolute winner for my 9-year-old was the automatic pancake maker and giant Nutella Dispenser. We would definitely stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
the Hotel suited our purposes it was very basic.
Stayed 5 nights in Jul 2025