10/10 Excellent
Sabrina
Traveled with family
Apr 20, 2025
Liked: Cleanliness, staff & service, room comfort
Excellent Family Stay
Me and my two daughter's had a really nice stay. We booked a room only, was upgraded on check in to a superior room. The receptionist was very lovely and gave me all of the hotel info.
The room was large, clean and the bed was queen size and very comfortable. The TV had netflixs so the kids were happy. Happy children, happy life! The grounds and views lovely. Wish we had more time to walk around.
Even after checking out we could use the swimming pool and spa. I forgot my daughter's swimming which was essential for her to swim. The spa's receptionist Serenity went over and beyond with trying to help. She tried looking for a spare hat in the lost property without any success. Then she checked the laundry room and found us acouple of shower caps. Towels were provided for us too. Thank you so much Serenity for your efforts this made our stay just the best and made our stay extra special for both me and the girls.
The only disappointing factor for me was the price of the breakfast. A bit too pricey for me so we had mcdonald's which was 5 mins down the road in the car. The hotel is in need of a refresh and tired in some parts but the staff make up for this.
We would stay here again!
Sabrina
Stayed 1 night in Apr 2025