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The Star Hotel

3.0 star property

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Photo gallery for The Star Hotel

Front of property
Bar (on property)
Individually decorated, individually furnished, desk, iron/ironing board
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • Tudor House and Garden
    ‪3 min walk‬
  • Old City Walls
    ‪4 min walk‬
  • WestQuay Shopping Centre
    ‪4 min walk‬
  • Southampton (SOU)
    ‪21 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 170 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

ibis Southampton Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, (1002)
The price is $181
per night
$217 total
includes taxes & fees
Mar 8 - Mar 9
ibis Southampton Centre

About this property

The Star Hotel

3-star hotel in Southampton City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and a banquet hall.
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 3 meeting rooms are available. This Southampton hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Star Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 5.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 5.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 802 reviews
Rating 8 - Good. 288 out of 802 reviews
Rating 6 - Okay. 127 out of 802 reviews
Rating 4 - Poor. 70 out of 802 reviews
Rating 2 - Terrible. 51 out of 802 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hot shower, quiet and restful night despite being in the city Centre, super breakfast. Staff very accommodating and courteous. Overall a great value for money.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Overall good experience
I found all staff I encountered to be approacable, helpful and friendly. The room was clean and quiet and the bed comfortable. The breakfast however was not good. Offer ed from 7 to 10 am, I ate at 8.15. The bacon was so hard and dry it could not be cut or bent and tbe sausage were cheap tasting and, again very dried out and wrinkled. The rest of the buffet looked moist and okay. Right next door to a Wetherspoons, you really need to up your game. Not a cheap breakfast either. I will book with you again but eat elsewhere. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, especially the staff. Lovely, quaint hotel. So much character. The breakfast had a lot of optuins and filled me up. So close to buses and the christmas market was 2 blocks away. Great location!
Stayed 3 nights in Nov 2024

8/10 Good

Alsx

Liked: Cleanliness, staff & service
Hive Hotel, good price and great location
Stayed 1 night in Nov 2024

2/10 Terrible

Sylvia

Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andy

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Ideal and comfortable for a one night stay
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Very noisy next door neighbours who kept me awake until at least 3am then rudely awoken by car engine running and radio blaring in the car park right by my room at 6am which didn’t stop for about 30 minutes. I didn’t use any facilities in the hotel but you get what you pay for and the hotel was old fashioned but seemed ok.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was spotless clean and a lovely hotel
Stayed 2 nights in Nov 2024

8/10 Good

Phil

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the location is convenient, the property itself is very old - one-person lift with manual door opening, no air conditioning, lots of long narrow hallways. It is definitely one of a kind if you are looking for an antique hotel. Our room was spacious and clean though, albeit with a broken fan and a dripping faucet that has water pressure problem.
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is an very old (antique) kind of property where you will find moving luggages between floors and stairs is somewhat a challenging experience. The lift is the old type require manual door opening and accommodate only one person plus a bag. Some rooms were far reached through a long narrow hallway so they are not convenient for those who have large luggages hence we asked for a change to a more accessible room since we had two large luggages. No air conditioning but a floor fan was available (which was broken and had to be swapped with another one). Water pressure of the shower was horrible (basically dripping) and we had to skip taking a shower after hotel staff failed to fix it the first night.
Stayed 1 night in Oct 2024

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana, Beulaville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

ravinder

Liked: Cleanliness, staff & service
Central location Helpful staff TV reception poor on Freeview
Stayed 1 night in Oct 2024

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, staff & service
The position of the property is very central to the city centre and the cruise port. The hotel is old but we had a renovated room which was very nice. Tea kettle and coffee and tea are in the room. Next door is Weatherspoons pub which is great for breakfast, although lunch and dinner get very busy.
Stayed 3 nights in Oct 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Callum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel does not do food in the evening but did suggest a few nearby, breakfast was good
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Some areas need painting, bed very creaky and requires new mattress
Stayed 1 night in Oct 2024