6/10 Okay
Kerry
Traveled with partner
Apr 20, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
Initially we thought the building was quite nice and the room was nice and cosy. There was pretty much everything we needed but a few things missing such as spoons for tea and coffee.
A few down points, my pillowcase wasn’t changed the few nights I was there and on the final night I had to ask for a new pillowcase which I had to change myself, after specifically asking for a clean in the room as the night before only the bed was made, there was rubbish left around the room, the carpet was very dirty, one of the teacups was quite dirty, most annoyingly, the coffee machine wasn’t working properly and there was no tray to put the cup on. The staff downstairs were lovely but unfortunately, the cleanliness of the room really wasn’t good for us, considering we wanted to just relax and have a little luxury.
Kerry
Stayed 3 nights in Apr 2025