See all properties

Haven House Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven House Hotel

Beach
Balcony
Exterior
Free WiFi
Bathroom

Reviews

2.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
47 Heygate Ave, Southend-on-Sea, England, SS1 2AN
  • New Empire Theatre
    4 min walk
  • Southend Pier
    6 min walk
  • Adventure Island
    6 min walk
  • London (SEN-Southend)
    9 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Muthu Westcliff Hotel (Near London Southend Airport)

Free WiFi
Restaurant
Gym
Breakfast available
3.9 out of 5, Good, (939)
The price is $89
per night
$107 total
includes taxes & fees
Dec 7 - Dec 8
Muthu Westcliff Hotel (Near London Southend Airport)

About this property

Haven House Hotel

3-star Southend-on-Sea guest house with free in-room WiFi
This guesthouse features express check-out and free WiFi in public areas.
Haven House Hotel offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Haven House Hotel features express check-out. Wireless Internet access is complimentary.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: GBP 10 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

havenhousehotel
Haven House Hotel Guesthouse
Haven House Hotel Southend-on-Sea
Haven House Hotel Guesthouse Southend-on-Sea

Haven House Hotel Reviews

Reviews

2.8
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 5 out of 6 reviews" "

2.4/10

Cleanliness

2.8/10

Staff & service

2.6/10

Amenities

3.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
Stayed 1 night in Aug 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.
Stayed 3 nights in Mar 2024

2/10 Terrible

Zivile

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Very dirty, wouldn’t stay even someone pay me.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2024