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Holiday Inn Southend by IHG

4.0 star property

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Photo gallery for Holiday Inn Southend by IHG

Exterior
Exterior
Bar (on property)
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
$92
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Place, Southend University Hospital
    ‪3 min drive‬
  • Place, Roots Hall Stadium
    ‪4 min drive‬
  • Place, Prittlewell Priory
    ‪4 min drive‬
  • Airport, London (SEN-Southend)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

9.2 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Airport View)

Standard Room, 2 Twin Beds (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds (Airport View)

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Airport View)

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Southend by IHG

4-star Southend-on-Sea hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a conference center are onsite.
Holiday Inn Southend by IHG offers 129 accommodations with laptop-compatible safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 140 square feet (13 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Holiday Inn Southend by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
1935 Rooftop Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (140 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (44 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 15 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

DANIELA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good option really closed to the airport
Stayed 1 night in Aug 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Another welcoming stay by all staff, efficient check in n out. Breakfast was good, staff very pleasant. Room was comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive bar here. £20 for a beer and a large wine. Rest of the place and our stay was fine.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice nigh
Stayed 1 night in Jul 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive and not very warm and welcoming.

Long wait at reception to be told that as i booked through Hotels.com my booking did not confirm a room so i had a choice between a twin or accessible double, this has never happened before when booking a Holiday Inn. Room was expensive to then be charged an additional £10 for 1 nights parking. The desk in my room was higher for wheelchair access but the desk chair was too low which made working difficult and uncomfortable. The shower curtain was discoloured at the bottom and the wetroom looked worn and a bit mouldy.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
The room was was mostly clean and tidy apart from some chewed gum found under the desk area. The staff we very helpful and nice. The Hotel was quiet and I liked the toiletries provided in the bathroom.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean room

Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel with my two teenage daughters in a family room. It was really spacious, clean and quiet, even though we had the airport runway right outside our window. It was very reasonable and the staff and service was excellent. When we go back to Southend, we will definitely stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of Southend Airport train station
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor lighting in the bathroom as nothing over the basin, impossible for shaving. Very plain dreary decor in bedroom combined with thin long window giving low natural light levels.
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel, modern and clean. Our room had a dirty towel which was unfortunate as the rest of the room was clean. Aircon was good and room was quiet. I think its digusting that you have to pay to park, especially when you already are paying to stay in the hotel and the car park for the retail park next door is free for 4 hours.
Stayed 1 night in Jul 2025

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with great staff and looking over Southend Airport. Well recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff from check in to check out. Clean lovely public areas and great secure parking.
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Disliked: Staff & service
An other on reception totally destroyed our stay, the gentleman should not be in any kind of capacity customer facing roll. As for the manager the call back I was promised never came. Shame on yoo.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jemshade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay!

Lovely staff, great staye, even managed to find my ring and keep it in the safe until I return to collect! Will stay again in future :)
Stayed 1 night in Jun 2025

8/10 Good

lloyd

Stayed 2 nights in Jul 2025