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Radisson Blu Balmoral Hotel, Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Blu Balmoral Hotel, Spa

Exterior
Exterior
Bar (on property)
Turkish bath, body treatments, hot stone massages, prenatal massages
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

Map
40, Avenue Leopold II, Spa, 4900
  • Thermes de Spa
    3 min drive
  • RAVeL Spa - Francorchamps - Stavelot
    3 min drive
  • Villa Royale Marie-Henriette
    4 min drive
  • Liege (LGG)
    99 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | In-room safe, desk, soundproofing, free cribs/infant beds

Suite, 1 Bedroom, Balcony

  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, free cribs/infant beds

Suite, 1 Bedroom

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, soundproofing, free cribs/infant beds

Premium Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

Radisson Blu Balmoral Hotel, Spa

5-star Spa hotel close to Thermes de Spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Radisson Blu Balmoral Hotel, Spa offers 106 air-conditioned accommodations with safes and complimentary bottled water. 80-cm LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Spa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Radisson Blu Balmoral Hotel, Spa features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Radisson Blu Balmoral Hotel, Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Entre Terre et Mer - This restaurant specializes in Regional cuisine. Reservations are required.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Entre Terre et Mer

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.37 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited bicycle storage is available at this property on request. Bicycles are not permitted in guestrooms.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Balmoral Hotel Spa
Balmoral Spa
Hotel Balmoral Spa
Hotel Spa Balmoral
Radisson Blu Balmoral
Radisson Blu Balmoral Hotel
Radisson Blu Balmoral Hotel Spa
Radisson Blu Balmoral Spa
Radisson Blu Spa Balmoral
Spa Balmoral
Spa Radisson
Radisson Spa
Radisson Blu Balmoral Hotel,
Radisson Blu Balmoral Hotel, Spa Spa
Radisson Blu Balmoral Hotel, Spa Hotel
Radisson Blu Balmoral Hotel, Spa Hotel Spa

Radisson Blu Balmoral Hotel, Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 174 out of 509 reviews" "
Rating 8 - Good. 234 out of 509 reviews" "
Rating 6 - Okay. 67 out of 509 reviews" "
Rating 4 - Poor. 28 out of 509 reviews" "
Rating 2 - Terrible. 6 out of 509 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BARBARA JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This hotel is situated in a beautiful area, well used is the best description but clean, modern and suited what we needed. Additional benefit to use the spa, gym and pool. Exceptional service from the receptionist think her name was Victoria x
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting place to stay
The only comments I could make would be that the beds in the ‘hotel’ section were all single’s, and the evening menu was a little limited - it was very nice but a little limited. The staff were all excellent.
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Calum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as ever. Great rooms, Spotless and comfortable. An elegant hotel. They've had an ongoing problem with not having a chef but that's about to change they tell me. Remains my go to hotel for Spa
Stayed 2 nights in Oct 2023

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Poor experience, and poor value.
This hotel unfairly tries to extract money from you at every opportunity. Firstly, they advertise they they have an indoor pool, but they don’t mention that it costs €17 per person per day to use it, though this does include the sauna and hamman. If you don’t have inclusive breakfast it costs a huge €21 per person per day. There is a room service “cool” breakfast available at €7 per person plus a €7 tray charge. This seems reasonable until you go to check out and they charge you the €21 on top. This is not mentioned on the in-room breakfast menu card, so breakfast for two people ended up costing an outrageous €63, which is very poor value. The rooms are tired, and there was a rip in the net curtain and stains on the pillow, plus a near rip in the duvet cover and a cracked sink in the bathroom. As others have mentioned, even though we booked a room with a king size bed the booking was made with 2 single beds. Fortunately the hotel had spare available king rooms. Half of the car park was taped off for no apparent reason, leaving it short of spaces once all guests had arrived. Service is patchy. Some staff were good, but others hopeless. All in all, not a good experience. We won’t be going back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

BRIGITTE, LAKELAND

Traveled with partner
Restaurant was closed due to lack of having a chef! Breakfast was below average.. breakfast hot food was not hot.. coffee machine not working properly which caused a long line just for coffee.. the kettle in room was dirty, unable to use.. the bar was not attended, so not able to offer a drink to my friends.. and room was pretty dusty
Stayed 2 nights in Sep 2023

4/10 Poor

Martin J.

Disliked: Staff & service
Very disappointing experience - never again! Unfriendly, incompetent staff, lousy service and hidden information about extra fees for the wellness/pool and gym. No additional towels provided. Not children/family friendly: restricted pool times (in the late evening and early morning only) and full price for the breakfast for the little ones (21 EUR) - and very dangerous esp. for babies: the windows in our room were very low but had no railings and could only be opened completely-unbelievable!!!
Stayed 1 night in Aug 2023

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and easy to park
Stayed 4 nights in Jun 2023

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and easy to park
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Overall a very disappointing stay, especially given the Radisson Blu name. Upon check in, we were notified the hotel restaurant was closed, without prior warning of this. However, other guests were served food from the kitchens. Upon enquiring about this, only then were we informed food could be available upon request. Having not been told about this, it was very frustrating, especially considering the limited options for good quality, affordable restaurants in Spa. Additionally, the air conditioning in our room did not function and made the evenings very uncomfortable. Finally, the service from the bar staff was poor. A staff member was unable to make a hot chocolate as the milk steamer was broken. This is disappointing, especially since coffee machines were available in the bar which dispensed hot milk… The experience of the hotel didn’t meet my expectations unfortunately and I would not recommend this to fellow travellers
Stayed 2 nights in May 2023

10/10 Excellent

ann

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff; beautiful room, bathroom could have been better cleaned.
Stayed 1 night in Sep 2022

8/10 Good

Plamen

Stayed 3 nights in Aug 2022

10/10 Excellent

Calum

Stayed 1 night in May 2022

8/10 Good

Michael

Liked: Room comfort
Stayed 1 night in May 2022

6/10 Okay

jean

Business traveler
Disliked: Staff & service
Nice hotel but the facility needs some refreshing
Stayed 3 nights in May 2022

10/10 Excellent

Kevin

Stayed 1 night in Apr 2022

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful relaxing stay
Great breakfast, amazing wellness center with sauna, hammam and swimming pool. Comfortable room, all facilities very clean.
Stayed 2 nights in Apr 2022

8/10 Good

George

Stayed 1 night in Mar 2022

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Simon

Business traveler
Liked: Property conditions & facilities
Disappointing, no Restaurant, bar shut early.
Stayed 3 nights in Sep 2021

4/10 Poor

Juan Carlos

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No A/C in the suites. Very careful, because it was very hot, and the staff could not do anything about it
Stayed 1 night in Sep 2021

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Pinar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointing welcome and receptionist!
I booked this hotel for celebrating my partner's birthday with a dinner and added this note to my reservation. When we arrived, the receptionist was not at his place(this was the case all the time on that day, he was not presenting at the reception but backoffice), we waited there for some time. When he arrived, we were not so welcomed, he seemed as if he was forced to do his job. We were not accepted to the garden restaurant stating that it is full, although I said that I made this reservation for this purpose only and for a birthday occasion, he did not want to find a solution. He repeated saying that is not possible although we have seen many places were empty in the garden even considering the must-have spaces between the tables. So our birthday evening plan had to end up with trying to find a place to eat outside where we were not familiar with the area. This was the most disappointing reception service I have ever seen throughout my hotel stays, I would not expect such from Radisson Hotels. The following day, we were told we could only have breakfast inside the room (although the garden restaurant was open). The breakfast that arrived in the room was very much disappointing also. Not only the variety but also the completeness. The breakfast tray arrived without drinking water and the teapot was empty. We called to ask for water, after 20 min we called again, after 35 min we called again. We were done with the breakfast but the expected water was still not received!!!
Stayed 1 night in May 2021