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Hotel Charleston

3.0 star property

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Photo gallery for Hotel Charleston

Junior Suite | Minibar, individually furnished, desk, blackout drapes
Coffee shop
Lobby
Exterior
Superior Double or Twin Room | Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
Piazza Collicola 10, Spoleto, PG, 6049
  • Museo Carandente
    ‪1 min walk‬
  • Piazza della Liberta
    ‪3 min walk‬
  • Piazza del Mercato
    ‪4 min walk‬
  • Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪48 min drive‬

Room options

View all photos for Triple Room

Minibar, individually furnished, desk, blackout drapes

Triple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, individually furnished, desk, blackout drapes

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, individually furnished, desk, blackout drapes

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, individually furnished, desk, blackout drapes

Quadruple Room

  • 430 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Minibar, individually furnished, desk, blackout drapes

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Minibar, individually furnished, desk, blackout drapes

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Minibar, individually furnished, desk, blackout drapes

Classic Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Charleston

3-star Spoleto hotel with coffee shop/cafe
A bar/lounge, a snack bar/deli, and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Hotel Charleston offers 18 accommodations with minibars and hair dryers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This family-friendly hotel also offers a sauna, spa services, and a library. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Charleston has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library
  • Piano
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1500
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 7.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 per person
  • Covered self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 7.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Charleston Spoleto
Hotel Charleston Hotel
Hotel Charleston Spoleto
Hotel Charleston Hotel Spoleto

Hotel Charleston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 40 out of 117 reviews
Rating 8 - Good. 52 out of 117 reviews
Rating 6 - Okay. 18 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Janet

Disliked: Cleanliness, amenities, property conditions & facilities
Great outside, but hallways and rooms need major updating. Breakfast room - plates and cutlery were not very clean as they were washed very poorly by hand - unsanitary!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Henrik

Stayed 1 night in Oct 2023

10/10 Excellent

Julie, Dallas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome!! Breakfast was really great as were the morning staff! The room is welcoming and clean. Everything I needed was there. I will be back!!!
Stayed 1 night in May 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff, incompetent check in, given opposite of what I paid for, argumentative. Scratched my vehicle, sewer smelling bathroom, strobe light fire alam, horrible nasty beds.
Stayed 1 night in Jan 2023

8/10 Good

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in convenient location
The Charleston was a comfortable and convenient option close to the main attractions of spoleto. The hotel is very charming with rooms of a decent standard for the reasonable price. The breakfast was nice!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good, lovely to eat outdoors on the patio. Room upgrade was offered and appreciated. Very helpful staff. Great location and good value.
Stayed 2 nights in Jun 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, super friendly and helpful staff, very good breakfast. Beautiful ancient castle nearby, plenty of good restaurants.
Stayed 3 nights in Apr 2019

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service but great location
The checkin experience was rather poor. The lady (the owner, I believe, as she mentioned her mother makes the cakes for breakfast) asked for our passports, gave us our room key, and told us where the room was. There was no effort to explain the breakfast situation, to explain the rules around parking in the area (I had to push and ask), and she kept our passports and made no effort to explain why she was keeping them. When I asked to have them back, she explained that the night porter would make a copy of them when he arrived and would return them to us in the morning. Clearly, she just couldn't be bothered to complete the process herself, which meant leaving our passports sitting in the open pigeon-hole behind reception all night. After checking into the room, I realised there was no view (just a side wall) when the booking stated there would be a courtyard view. The lady became defensive and started explaining that this was what Hotels.com/Expedia sent her (despite me showing the booking) and that the room type we booked does not come with a view. She said there were larger rooms available, but that we would need to pay to upgrade. There was a lot of noise from the bar next door until well after midnight. Additionally, the cleaning staff in the morning were extremely noisy in the corridor, which was not very conducive to sleeping in. Finally, breakfast only had filter coffee - in Italy, espresso really would be expected - and only hot milk to go with the cereal! :(
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Nice hotel, handy for restaurants.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Small room. But the helpfulnees of the staff made up for that in so many ways. My stay in Spoleto was aided my the info from the staff.
Stayed 2 nights in May 2018

6/10 Okay

China

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

A fair place to stay in Spoleto
There is no internet in the rooms. I had to go to the lobby to connect. There was no way to regulate heat or cold. A/c unit leaked water but it was too cold to use it. Instead there was no heat in the room which was cold & damp. The rooms allowed a lot of outside noise in. The breakfast was minimal. the parking was fine.
Stayed 3 nights in Oct 2017

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel very helpful in every respect. Room more than adequate for the price. Breakfast adequate. Location was excellent, walking distance to every thing I wanted to do in Spoleto. Initially, I parked outside the city walls and walked to the hotel for driving instructions; hotel personnel mapped the one way street route to the hotel and I was able to drive the streets to the hotel OK. Grazie! This will be my future choice for trips to Spoleto.
Stayed 1 night in May 2017

10/10 Excellent

Matt, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central Spoleto
We had a very friendly welcome and a lovely room at this hotel.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Wonderful staff, the hotel was charming, wooden beams, leather sofas, you get the picture!

4/10 Poor

Nick, uk

Disliked: Property conditions & facilities, room comfort
small room, shower door couldn't close so leaked.

6/10 Okay

NIMAT

Liked: Cleanliness

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deb, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient hotel in Spoleto
We were very satisfied with this hotel. It is in a great location, very clean, the staff were kind and extremely helpful. The breakfast was also very good. Overall, a great value and represents the lovely town of Spoleto very well. We'd definitely stay here again.

10/10 Excellent

jellof, tel aviv, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in the middle of the city
great room, very clean. comfortable beds. breakfast was wonderful.

8/10 Good

John, Leicestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston, Spoleto: great sevice/value for money
I give the Charleston, Spoleto a high 4 rating, in part, because of the excellent value for money compared to many other hotels I have stayed at in Italy or elsewhere. The hotel was easy to find and reception was very welcoming. The large room was sparsely but adequately furnished (perhaps minimalist would be the fashionable description), the bed was very comfortable. The room was well maintained, clean, and the 'plumbing' worked efficiently (my wife is very critical about such things). Again, we have not always found this the case even in rather more expensive hotels. To my wife and I the breakfast was more than adequate. Without exception the hotel staff were courteous, friendly and extremely helpful. The Charleston is close to the Roman Amphitheatre, Archaeological Museum and other places of interest, and not too far to walk to the escalator that goes up the hill to the Rocca, Duomo and other sites. If going by car book the hotel's garage parking, it's cheaper than legal on street parking or car parks.

10/10 Excellent

Former Business Traveler

Liked: Cleanliness, staff & service, room comfort
This hotel really cares!
I've been to many hotels in Italy and this is by far the most service-oriented, genuinely caring staff I have ever seen in Italy. The rooms are extremely clean. The bedding is superior. The breakfast is above average for Italian standards (rolls, lunchmeat, cereal, yogurt, croissants, juices, coffee, etc.) My single room was rather small but very pleasant. But the price was great for the comfort level. I will definitely stay here again and recommend it to all my friends. I traveled alone but I saw they were also very friendly to families with small children. Plus they have 3 rooms to the side that are for people with pets. So, the normal rooms never have pets, and the 3 pet rooms are dedicated for people traveling with their pets.

10/10 Excellent

Gale, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet piazza in Historic Center
No matter where you stay in Spoleto, you will be climbing! If you drive, though, this hotel will be ideal, with its very own parking garage on a very small square a little south of the Via del Mercato. The staff bends over backwards to make your stay perfect. A computer and Wi-Fi are both provided in the very comfortable (double) lobby. Air conditioning in the room. Breakfast is plenty, with excellent coffee choices, fruit, the usual pastries, cereal, yogurt, rolls and cheese & ham.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service
Hotel was in a great location
Hotel was in a great location and the staff were very helpful, printing out driving directions for us after our rental car's Garmin failed. Only negaitve was the bathroom was rather dated, but otherwise a great place to stay and Spoleto was a beautiful and interesting little town.