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Best Western Clearlake Plaza

2.5 star property

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Photo gallery for Best Western Clearlake Plaza

Free daily full breakfast
Reception
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi
Business center
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Housekeeping
$102
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
3440 E Clearlake Avenue, Springfield, IL, 62702
  • Place, Adams Wildlife Sanctuary
    ‪2 min drive‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪6 min drive‬
  • Place, Illinois State Fairgrounds
    ‪7 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hair dryer, towels

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Clearlake Plaza

Springfield hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Clearlake Plaza features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, express check-out, and an elevator. Complimentary uncovered self parking is available on site.

Best Western Clearlake Plaza is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Roll-in shower (30 inches wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Clearlake
Best Western Clearlake Plaza
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Hotel Springfield
Best Western Clearlake Plaza Springfield
Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel Springfield

Reviews

Best Western Clearlake Plaza Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 726 reviews
Rating 8 - Good. 258 out of 726 reviews
Rating 6 - Okay. 91 out of 726 reviews
Rating 4 - Poor. 26 out of 726 reviews
Rating 2 - Terrible. 27 out of 726 reviews

Reviews

6/10 Okay

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner not working properly
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Stayed 1 night for the state fair concert. The location was great, right off the freeway, quick drive to the fairgrounds. The beds were comfortable, the breakfast is only 6:30am-8:30am which is not a lot of time so we didn’t get to partake in that. The staff was friendly and helpful. The building you can tell is on the older side but was just what we needed for a single night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Stayed 1 night in Aug 2025

6/10 Okay

Louis

Traveled with family and small children
Liked: Staff & service
The indoor pool was really cold so that was disappointing. Breakfast could be better. Staff was friendly. The room was ok. I would say it was ok in general but I've been to nicer best westerns
Stayed 1 night in Aug 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Bonnie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Service was good. Carpet in the room was dirty. Breakfast was okay.
Stayed 1 night in Jul 2025

10/10 Excellent

julian

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hallway smells. Bed is like sleeping on a rock. Would never stay at a best western again.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a safe area
Stayed 1 night in Jun 2025

6/10 Okay

Suzanne

Disliked: Cleanliness
The room was smelly like smoke & very dirty, the walls are actually dusty.
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Liked: Cleanliness
xxxxx
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Service was very friendly. Great location to all of the attractions downtown. Only downside was we found ants in our room, not an infestation at all but we did find an ant in our room on four different occasions. Maybe they were due to have the exterminator come? Overall it was a great stay and we would stay there again.
Stayed 3 nights in Jun 2025

6/10 Okay

Jeffrey

Stayed 1 night in Jun 2025

4/10 Poor

Lois

Liked: Cleanliness
Breakfast was excellent. But most of the problems with this hotel were due to understaffing.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew, Chandler

Disliked: Cleanliness, amenities, property conditions & facilities
Won't stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean rooms and nice indoor pool area. Pancake maker foe breakfast which is a hit with the kids.
Stayed 1 night in May 2025

10/10 Excellent

Paul, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well kept
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved there pool area and cleanliness with towels provided. Rooms were clean, public areas were clean and breakfast area was well supplied and clean and tidy.
Stayed 1 night in Apr 2025

6/10 Okay

Teri

Traveled with partner
Generally, an OK facility; it's just showing wear (wallpaper, caulking, etc.) and needs renovations. Relatively clean and despite someone on our floor ignoring the non-smoking rule, we were pleasantly surprised that our room was fine and the vent system quickly resolved the smell in the hall. Breakfast was limited, so plan to go elsewhere if variety or dietary limitations are important. The bed was comfortable enough for a decent night's sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Lovelia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very restful sleep due to the quiet surroundings.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. We will be staying here next time in town
Stayed 2 nights in Apr 2025