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Best Western Clearlake Plaza

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Clearlake Plaza

Suite, 1 King Bed, Non Smoking, Microwave | Desk, iron/ironing board, rollaway beds, WiFi
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Desk, iron/ironing board, rollaway beds, WiFi
Reception
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
3440 E Clearlake Avenue, Springfield, IL, 62702
  • Abraham Lincoln Presidential Library and Museum
    5 min drive
  • Bank of Springfield Center
    5 min drive
  • St. John's Hospital
    5 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    12 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Desk, iron/ironing board, rollaway beds, WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 357 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Springfield IL

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1056)
The price is $95
per night
$108 total
includes taxes & fees
Jan 6 - Jan 7
La Quinta Inn & Suites by Wyndham Springfield IL

About this property

Best Western Clearlake Plaza

Springfield hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Clearlake Plaza features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, express check-out, and an elevator. Complimentary uncovered self parking is available on site.

Best Western Clearlake Plaza is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Roll-in shower (30 inches wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Clearlake
Best Western Clearlake Plaza
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Hotel Springfield
Best Western Clearlake Plaza Springfield
Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel Springfield

Best Western Clearlake Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 673 reviews" "
Rating 8 - Good. 243 out of 673 reviews" "
Rating 6 - Okay. 83 out of 673 reviews" "
Rating 4 - Poor. 23 out of 673 reviews" "
Rating 2 - Terrible. 24 out of 673 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Troy

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Shayla

Traveled with family
Disliked: Amenities
It was horrible. They were very dirty and had a musty smell. As soon as we walked in the room we pulled the sheets back to check for bedbugs because we had heard that they had them, and there was Hair all in the bed and well, there was no sign of any bedbugs at first as we were sleeping. I felt something crawl on my arm and I looked over and there were three or four bedbugs crawling right beside me that had just fed on my arm and leg. We jumped up to the front desk and they would not refund our money just told us that they would give us another room. I am completely unsatisfied with the front desk clerk, who was very rude to us from beginning to end. I would recommend this place to no one not even my worst enemy.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, plenty of towels, clean pool, easy check in. House keeping and front desk workers were kind and always ask if we needed anything .
Stayed 1 night in Sep 2024

10/10 Excellent

Mackenzie

Stayed 2 nights in Aug 2024

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
Not as nice as it looked in the pictures, but was a good option for a quick stay during a road trip.
Stayed 1 night in Aug 2024

6/10 Okay

Haylen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

2/10 Terrible

Acacia

Business traveler
Disliked: Property conditions & facilities
Room smelled musty like mold.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year for Fair Week.
Stayed 2 nights in Aug 2024

10/10 Excellent

Seth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the accomodations were excellent. Very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet! It was inconvenient because of the street barriers. No laundry room. Pool is almost as soon as you walk in.
Stayed 5 nights in Jul 2024

8/10 Good

Aaron

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not bad.
Slept well. The AC worked great and there were real eggs for breakfast. Bathroom wasn’t super clean and breakfast eggs and coffee were not refilled.
Stayed 4 nights in Jul 2024

2/10 Terrible

MAHENDRA

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The desk clerk needs attitude training! My room 202 shampoo bottle fell 3:00AM in the morning with a big bang sound and woke me up because these bottles with metal fixtures are attached with two phase tape! When in morning I asked the same girl at the desk on checking the bottle tapes needs to check and fix, she replied that why don’t you stay somewhere else! Is this an attitude problem or not? The place is rundown and appears like motel 6 with Bestwestern name on the sign. Please remove this property from your list.
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

8/10 Good

Litang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and sevices
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet
Overall good, except some trash has not been emptied and loose Q-Tips on the bathroom counter
Stayed 1 night in Jul 2024

8/10 Good

Lory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

SHERI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was incredible, the staff member went out of their way to ensure I was comfortable.
Stayed 1 night in Jun 2024