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Best Western Coach House

2.5 star property

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Photo gallery for Best Western Coach House

Lobby
Sundeck
Exterior
Lobby
Premium bedding, pillowtop beds, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
$91
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
2535 N Glenstone Ave, Springfield, MO, 65803
  • Place, Evangel University
    ‪2 min drive‬
  • Place, Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Place, Missouri State University
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Lobby sitting area
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About this property

Best Western Coach House

Springfield hotel close to Evangel University
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite.
Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Coach House features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 300 square feet (27 square meters) include conference space. This family-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Best Western Coach House has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Ziggies - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Ziggies

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Coach House
Best Western Coach House Inn
Best Western Plus Coach House
Best Western Plus Coach House Inn
Best Western Plus Coach House Inn Springfield
Best Western Plus Coach House Springfield
Best Western Plus Coach House Hotel Springfield
Best Western Plus Coach House Hotel
Best Western Coach House Hotel Springfield
Best Western Coach Hotel
Best Western Springfield
Best Western Plus Coach House
Best Western Coach House Hotel
Best Western Coach House Springfield
Best Western Coach House Hotel Springfield

Best Western Coach House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1020 reviews
Rating 8 - Good. 243 out of 1020 reviews
Rating 6 - Okay. 91 out of 1020 reviews
Rating 4 - Poor. 68 out of 1020 reviews
Rating 2 - Terrible. 44 out of 1020 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gunther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met our needs.
Stayed 1 night in Jul 2025

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities

Don't be Fooled Not a 3 Star Hotel 2 Star at Best!

To be fair the stay wasn't an absolute disaster. Most of the staff was friendly and helpful. The first night I was having trouble getting into their WiFi and every time I called in to the front desk I heard nothing but silence. After a couple of tries I get connected and the clerk tells me that I won't get any faster service by repeatedly calling. The next day I tell the front office and in less than 10minutes I have two new cords to the phone as they were about to come out of the phone, problem solved. I found the room dark and the lights not enough to adequately light up the room. I am handicapped and had a roll-in shower. The problem is the shower curtain didn't keep in the water and after the nonslip part of the shower ended the tile slanted away from the drain. I didn't notice that water went out into the bathroom and almost went down! I then used extra towels to soak up the excess water. The worst part came in the last two days where I had no housekeeping and had to go get towels, garbage bags, and bathroom tissue even after the night clerk put a note on the housekeeping clipboard! The room wasn't close to the front desk and having feet that hurt later in the day the trips were a real task for me. The lack of housekeeping happened on the weekend when the manager wasn't working. On checkout on Monday morning I asked to talk to her but the front desk clerk said he was the manager and a couple of times went into her office to confer with here. Outrageous!!!
Stayed 7 nights in Jul 2025

8/10 Good

KACIE

Liked: Property conditions & facilities, room comfort

I always stay here

Staff is always welcoming and kind. Needs a little updating but it’s in a good location, pool is nice, and breakfast is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tisha

Stayed 1 night in Jul 2025

6/10 Okay

Jason

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Lyn, wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t find anything to complain about, everything was good and what we needed
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and efficient

They checked me in easily even though I was a late arrival! Free water bottles in the lobby was a nice touch. Bed was comfy!
Stayed 1 night in Jul 2025

6/10 Okay

Jesse

Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Traveled with partner
Disliked: Staff & service
Breakfast was good. Young lady doing the breakfast was very friendly and good Room needs updating. Bed had a break in the platform. Floor was not vacuumed.
Stayed 2 nights in Jul 2025

4/10 Poor

Paisley

Traveled with family
Rooms where clean Tub and sink e
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Disliked: Property conditions & facilities, room comfort

Didn't deserve the high average rating!

I can't believe this property had an overall. "excellent" average rating. Their neighborhood is horrible, homeless people everywhere. The place is a rundown MOTEL, and should not have been rated so highly. This has lead me to believe that I cannot trust the ratings on Hotels.com. I'm going to try booking on Expedia directly from now on.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were a little small, but clean and comfortable. Pool and property were quite nice, with lush grass for animals. Breakfast was also good. Free bottled water & pet treats.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, House Springs

Business traveler
Liked: Amenities
Very impressed
Stayed 1 night in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Traditional style & charm. Visually comfortable. Good bed. Good breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Needs Improvement

It seems that I got one of the worst rooms for my bargain price. It had a new sink. The room and was clean. The bed was worn out, so I didn't sleep well. The carpet was also worn out.
Stayed 1 night in Jun 2025

4/10 Poor

Anthony

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We don't typically stay in motels but being parked right outside your door is convenient.
Stayed 1 night in Jun 2025

2/10 Terrible

Pavan

Stayed 1 night in Jun 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place fir an over night stay
Stayed 1 night in Jun 2025