Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Best Western Route 66 Rail Haven offers 92 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site.
Best Western Route 66 Rail Haven is a smoke-free property.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Family friendly
In-room microwave
In-room refrigerator
Seasonal outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Computer station
Outdoors
Barbecue grill
Picnic area
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in shower
Hand-held showerhead
In-room roll-in shower
No elevator (single-level property)
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 floor
6 buildings
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1938
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Desk
Free local calls
Heating
Individual decor
Iron/ironing board
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per day, plus a deposit of USD 100.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet deposit: USD 100.00 per day
Pet fee: USD 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Property is also known as
Best Western Rail
Best Western Rail Haven
Best Western Rail Haven Route 66
Best Western Route 66 Rail Haven
Best Western Route 66 Rail Haven Motel
Best Western Route 66 Rail Haven Motel Springfield
Best Western Route 66 Rail Haven Springfield
Rail Haven
Rail Haven Best Western
Route 66 Rail Haven
Best Western Route 66 Rail Haven Hotel Springfield
Best Route 66 Rail Haven
Best Western Route 66 Rail Haven Hotel
Best Western Route 66 Rail Haven Springfield
Best Western Route 66 Rail Haven Hotel Springfield
Best Western Route 66 Rail Haven Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 587 out of 1002 reviews
10 - Excellent
587
Rating 8 - Good. 243 out of 1002 reviews
8 - Good
243
Rating 6 - Okay. 94 out of 1002 reviews
6 - Okay
94
Rating 4 - Poor. 40 out of 1002 reviews
4 - Poor
40
Rating 2 - Terrible. 38 out of 1002 reviews
2 - Terrible
38
9.0/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Jacob
Traveled with family and small children, Traveled with partner
Staff was friendly and very helpful. The hotel was unique due to its age and hasn't been updated much. The only complaint was that the room we stayed in looked like it hadn't been cleaned for many months. Musty smell. The lights had probably an inch of built up dust, air filter hadn't been changed in quite some time and bathroom had a few areas that could have used some extra cleaning
The room was awful, and the building is in deplorable condition. The pipes smelled horrendous, and our heater was broken and full of dust. The staff was great and very helpful. The front desk staff offered us the room next door; however, that one was worse. I rarely complain, but this is a hotel I would not stay at again. I booked the room because of its history. Again, the staff was excellent. The corporation should visit the hotel.
Clean and freshly painted room. Recently updated bathroom, also. The staff was very helpful and friendly. This is a nostalgic Route 66 Inn. They have pictures from their beginning in 1937 and through their many changes through time. It still has that simple retro feeling and good ole service of days gone by, complete with classic cars, an old phone booth, and gas pumps. It is a fun place to stay!
I give the overall stay a 7. This is 100% due to the full size bed (bunk). It is not a full size mattress. It felt like 2 twin mattresses side by side. The quality of the mattress felt like a cot. I am 108 lbs and felt the springs / slats through the mattress. This was room 204. Everything else regarding the hotel was great. Staff, cleanliness, breakfast.
Expedia showed confirmation, property was clueless on booking...Sad Sad Sad.... Called Expedia -> Expedia called property after the fact. Front desk attendant made it right..!!! Glad Glad Glad...!!!
They need to trim the trees that hang over some of the parking spaces. I had to park under one and it was scraping the top of my SUV. Other then that, everything was very nice. It's a very convenient location to my daughter's college. Everything was clean. Plenty of towels. I have stayed 3 times so far and plan on staying again when I visit Springfield. The staff is always very polite and helpful.
Well kept for a 75 year old motel. We stayed two nights with a car group. The picnic gazebo was a great gathering place. We had a bit of a problem with the shower, balancing the water temperature, but when we mentioned it at checkout they gave us a further discount.
Timothy
Stayed 2 nights in Oct 2025
6/10 Okay
Joseph
Traveled with group
Oct 6, 2025
Liked: Staff & service
Older place average stay
Old place, has some charm. Room felt musty and old, bed was old, shower was weak and wonky. Overall it was fine, staff was very nice. Coffe was good. It has some charm, but shows age. The pool was nasty, thick green slug, I brought my swimsuit as it mentioned a hot tub, it was all chained up and out of order. I might stay again.