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Best Western Springfield

2.5 star property

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Photo gallery for Best Western Springfield

Two single beds with white linens and dark headboards, each with a bedside table and lamp, are featured in this stylish room.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a TV for your convenience.
Relax in a spacious room with a long reception desk, coffee machine, and large window offering a view of the outdoors.
Relax by the pool surrounded by lounge chairs and shaded by a blue umbrella.
Situated on a street corner, this hotel offers a unique blend of urban charm and modern amenities.

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6721 Commerce St, Springfield, VA, 22150
  • Springfield Town Center
    ‪8 min walk‬
  • Northern Virginia Community College - Medical Campus
    ‪2 min drive‬
  • The St. James Sports Complex
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

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4.0 out of 5, Very Good, (1262)
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The price is $112 total
includes taxes & fees
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About this property

Best Western Springfield

Springfield hotel walkable to Springfield Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Best Western Springfield offers 177 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Springfield features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Springfield hotel also offers a vending machine, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Best Western Springfield is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel Springfield Mall
Best Western Springfield Mall
Best Western Springfield Hotel
Best Western Springfield
Best Western Springfield Hotel Springfield
Springfield Best Western
Best Western Springfield Hotel
Best Western Springfield Springfield
Best Western Springfield Hotel Springfield

Best Western Springfield Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the front desk receptionist didnt appear as friendly or welcoming. The first room I was in had an issue and the reception switched my room. I had originally requested a room at the top and it wasnt honored. After my room had an issue, she moved me to a room at the top level this time. The room was overall nice, however the heating and air unit made a very disturbing noise both nights I stayed. Due to the receptionist attitude or personality I was afraid to say anything so I just dealt with it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay!

Great stay! It was a great price. The breakfast was delicious and the location was great. Close to many grocery stores.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stay here whenever in the area.

Wonderful breakfast offered with many options. Room was quiet, bed and pillows were comfortable. Hotel is near many stores and restaurants as well as conveient to I95 and I395. We stay here whenever we are in the area and it has never dissapointed us. Use Google maps to find it in an area with many flyover ramps.
Stayed 2 nights in Apr 2025

4/10 Poor

David

Stayed 4 nights in Apr 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They have outsourced most of their staff and for large chunks of the day there is no human at the desk. They have a AAVGO terminal instead. While it can check you in and out and make room keys, it can't hand you some shampoo or coffee when the housekeeping staff forgets to stock the room yet again. (3 days with no supplies) It can't maintain physical control of the property, it can't deal with large drunken family groups yelling, sprinting up and down the halls, and banging on doors at 3 AM as they they struggle to understand how a room key works. It can't control busloads of teens playing stop the elevators. It can't find a maintenance person to make your toilet flush or make scalding hot water stop coming out of the cold side and filling the toilet tank. The property is old, the HVAC units are ancient, wheezing units that are 15 years past their use by date. Those two types of client seem to be the bulk of their business these days. If you are looking for a quiet place to sleep, look elsewhere.
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

JAMES, Murrells Inlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Rt 95, easy off and easy on. The hotel was clean, staff was friendly and breakfast was very good. Everything we look for when we're traveling and need a one-night stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been remodeled and looks great stuff was very helpful very clean and breakfast was plenty
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent experience, a very clean place
Stayed 2 nights in Apr 2025

6/10 Okay

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & convenient

Good, clean hotel in a convenient location. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Sugito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Wes

Stayed 8 nights in Apr 2025

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and easy to access it, parking was spacius
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Stayed 7 nights in Mar 2025

4/10 Poor

Siddarth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Felt like a motel, not a best western offering

Good Break fast was great Bad Room had a bunch of hair on one of the beds. It was really small. Felt like a motel, not like a best western offering. The sink was clogged. The most annoying of all - There was this load creepy alarm going off every now and then. We were told this was because people were using the wrong door to enter after hours and so the alarm. But this was really annoying. The only saving grace was the breakfast which was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Gyu Min

Stayed 1 night in Apr 2025

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and clean! Real breakfast! Will definitely come back!
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Virginia Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continent location to everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wlensce

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in Apr 2025

10/10 Excellent

Felice

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Tamara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Treadmill did not work Gym lights turned off Smelled of marijuana in the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Rashida

Liked: Cleanliness
Stayed 2 nights in Apr 2025