Best Western Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Seasonal outdoor pool
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
6721 Commerce St, Springfield, VA, 22150
  • Springfield Town Center
    9 min walk
  • Northern Virginia Community College - Medical Campus
    5 min drive
  • Inova HealthPlex - Franconia/Springfield
    5 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    22 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Springfield

Springfield hotel walkable to Springfield Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Best Western Springfield offers 177 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Springfield features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Springfield hotel also offers a vending machine, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Best Western Springfield is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel Springfield Mall
Best Western Springfield Mall
Best Western Springfield Hotel
Best Western Springfield
Best Western Springfield Hotel Springfield
Springfield Best Western
Best Western Springfield Hotel
Best Western Springfield Springfield
Best Western Springfield Hotel Springfield

Best Western Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 91 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Guylaine

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel, what a miserable experience. I booked a queen room and called morning of to see what their early check-in was. The front desk asked for my name and pulled up my reservation and told me I had a double room. I said I rented a queen room. She just ignored that and I thought maybe I misheard. I get in and I’m exhausted from driving so I go to sleep and think I’ll deal w the room in the morning bc it definitely was a double. I go to the front desk in the a.m. and they gaslight and tell me, a person that sleeps in a queen every night, that the bed I got was a queen and. I actually insisted that maintenance measure the bed. He measured it at 75” which is a double. 80” is a queen. This was without a doubt 75”. They lied to my face and told me it was a queen. I tried to take this up with Hotels.com but the people lied to them and said that it was definitely a queen even after maintenance verified it was a double. I called back to asked them why maintenance confirmed it was a double and they lied to Hotels.com and said it was a queen. I then told them, all of that aside, I did get a few bites on my legs last night so you might want to check and see if there’s bedbugs. Bedbugs are pretty common in hotels and I just asked them to check. The woman actually said I hope you didn’t bring those to our hotel. So, terrible service and lying employees. Never again.
Stayed 1 night in Aug 2024

10/10 Excellent

B2’s

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

IFE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jul 2024

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Delight
The lady NEVER explain that the rooms on the first 2 floors do not have a fridge or microwave. HOW DISAPPOINTING!!! But, the breakfast? It certainly made up for it!!! Breakfast was better than staying at a 5-star hotel elsewhere. 😋
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I stayed 2 nights in a row
Breakfast was good, wish I stayed in the same hotel 2 nights in a row
Stayed 1 night in May 2024

8/10 Good

Neiza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Washington DC for decent price. TV wasn’t working in first room so they changed us. Only complaint is that no cold water was coming out of sink or shower.
Stayed 4 nights in Jul 2024

6/10 Okay

weiyue

Stayed 1 night in Jul 2024

10/10 Excellent

Josphat, Nairobi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel; pleasant staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Earl

Stayed 1 night in Jul 2024

2/10 Terrible

Janet, Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

cameron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the service from the members that worked at the hotel. I did not like the hotel room at all. Sockets had a shortage so had to rotate sockets just to charge my phone. No water provided had to pay out the vending machine for an over priced beverage. Incident fee is to damn high. Cut the water off 40 minutes before check out time. Do not recommended this place.
Stayed 3 nights in Jul 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

8/10 Good

dariusz, Alexandria

Stayed 2 nights in Jul 2024

10/10 Excellent

Tulshidas

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Stayed 6 nights in Jul 2024

10/10 Excellent

Ranee and Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is a very clean hotel! Loved the pool too. The staff from front desk to the maid's were so friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Patty

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel and great rates
Was in town for basketball tournament. Hotel was within driving distance to venue. Full breakfast was served and room was comfortable and clean. Main entrance to hotel though was not clean. A garbage can just outside was overfilled and garbage littered the entrance. Other than that, it was a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Lilian, BRONX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal is very nice, helpful and professional.
Stayed 2 nights in Jul 2024