Best Western Springfield

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Springfield

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning

Explore the area

Map
6721 Commerce St, Springfield, VA, 22150
  • Springfield Town Center
    ‪9 min walk‬
  • Northern Virginia Community College - Medical Campus
    ‪5 min drive‬
  • The St. James Sports Complex
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Springfield

Springfield hotel walkable to Springfield Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Best Western Springfield offers 177 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Springfield features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Springfield hotel also offers a vending machine, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Best Western Springfield is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel Springfield Mall
Best Western Springfield Mall
Best Western Springfield Hotel
Best Western Springfield
Best Western Springfield Hotel Springfield
Springfield Best Western
Best Western Springfield Hotel
Best Western Springfield Springfield
Best Western Springfield Hotel Springfield

Best Western Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1003 reviews" "
Rating 8 - Good. 270 out of 1003 reviews" "
Rating 6 - Okay. 135 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 89 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very very pleasant experience!
Stayed 1 night in Oct 2024

2/10 Terrible

Bilobee

Liked: Staff & service
Disliked: Cleanliness, amenities
Thse
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

John

Stayed 3 nights in Sep 2024

2/10 Terrible

David

Traveled with partner
This place was no service and dirty.
Stayed 1 night in Oct 2024

2/10 Terrible

Rodger O

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The handicapped accessable rooms had to much junk and could not move aroung. The accessable walk in shower all attachment were inaccessable/not accessable. The towels felt like sandpaper. The TV remote control takes a scientist to figure it out.
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV would not connect to cable/internet
Stayed 1 night in Oct 2024

10/10 Excellent

Candace

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lotfi

Stayed 1 night in Sep 2024

8/10 Good

Rise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to make their breakfast time longer
Stayed 3 nights in Sep 2024

8/10 Good

Muluken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and have good hospitality
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan, Newport News

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Jawed

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
It’s gone downhill even with “renovation”
I expected more from a renovated place they have the nerve to charge you $200 deposit for a hotel that so called “no smoking” but the rooms smell like smoke and smelly carpet which I believe they didn’t change in the renovation because I have stayed here before and everything looks the same. There’s even a ceiling leak from the “new” front desk. This would undoubtedly be the last time I ever go back to this hotel there’s to much wrong in this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The bed was quite comfortable. The breakfast was awesome - scrambled eggs, bacon, hash, waffles, pastries. The location was just what we wanted - near the Franconia-Springfield metro stop. However, that location is also a bit noisy for country folks like us. Overall, it was a great experience, and we'll definitely return for future stays.
Stayed 1 night in Sep 2024

10/10 Excellent

Howard, Grahamsville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean & the hotel appears to be newly updated. The free breakfast was great- eggs, bacon, sausage, potatoes, cereal, pastries, yogurt, fruit. Coffee etc. I totally screwed up & didn’t Check out on time. 1/2 hour late but it was no big deal. The area has stores, a mall & many good restaurants ( highly recommend the buffet $18 but a lot of seafood) 20 minute's to the capital area( if you don’t sit in traffic) Alexandria is 15 minutes. Highly recommend the Best Western 😊
Stayed 2 nights in Sep 2024

8/10 Good

Vincent

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Some Issues
My stay was pretty much comfortable. Some of the staff was great but there was one that worked that was rude and unprofessional. I had asked him for an iron in my room and his response was as if I was bothering him. His tone was that of a person that was talking to a bum.
Stayed 2 nights in Sep 2024

6/10 Okay

Gwen

Liked: Cleanliness, property conditions & facilities, room comfort
Hated that there was no one working the front desk in the morning. No way for someone to send out mail through the lobby. Hotel had some person on a screen saying hi when we went down for breakfast, which seemed creepy and like BW doesn’t care about the human touch. The pool was closed and there is a gross green covering it - not enticing as a place to come again!
Stayed 6 nights in Sep 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience.
Stayed 3 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Business traveler
The property would definitely need an upgrade, but besides, that is clean, people are very nice. They serve nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024