Country Inn & Suites by Radisson, Springfield Southeast

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Springfield Southeast

Exterior
Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Indoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi
$112
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
3092 Stevenson Drive, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
  • Place, Lincoln Home National Historic Site
    ‪8 min drive‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪8 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(56 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Springfield Southeast

Springfield hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Housekeeping is available on request.
Country Inn & Suites by Radisson, Springfield Southeast offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Country Inn & Suites by Radisson, Springfield Southeast features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 570 square feet (53 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Springfield Southeast is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (33 inches high)
  • Handrails in stairways (33 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Springfield IL
Country Inn Carlson Springfield IL
Country Inn Radisson Springfield IL
Country Radisson Springfield IL
Country Inn Suites By Carlson Springfield IL
Radisson Springfield IL
Country Inn Suites by Radisson Springfield IL
Country Inn & Suites by Radisson, Springfield Southeast Hotel

Reviews

Country Inn & Suites by Radisson, Springfield Southeast Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1018 reviews
Rating 8 - Good. 283 out of 1018 reviews
Rating 6 - Okay. 146 out of 1018 reviews
Rating 4 - Poor. 69 out of 1018 reviews
Rating 2 - Terrible. 64 out of 1018 reviews

Reviews

2/10 Terrible

Joel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is legit complaint. We got to front desk at 10:30 pm. Check in and go to 419. Get off the elevator and a guy in shorts and tank asks what room we are in he will help find it. I said no. He says he is off duty maintenance manager. I said no thanks. He followed us to 419 where I was ready to defend myself and wife as he was following us. Go to room 419 and a lady, the guys girlfriend or wife is in our room waiting for him. Guy says sorry and we can have room 425. Just give him the keys and he will go change for us. I said no this all seems weird and we will go down and fix ourselves. He immediately starts panic texting someone. Front desk apologizes and changes our room to 2nd floor and said this shouldn’t happen. We are in bed about an hour later and all of a sudden someone knocks. I get up and is a night shift person giving us a bag of chips and bottle of water for inconvenience and a note saying come back and she will comp our room next time. We literally will never go there again. Felt very unsafe with guy being weird about the room and also upset that I spoke with front desk in the morning and she was like oh yeah I gave him a room. I told her very unsafe to send my wife and I up to an occupied room. She really didn’t care.
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish it had USB charging ports in the bedroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Slept well.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was just there for one night. Very comfortable bed.
Stayed 1 night in Jun 2025

4/10 Poor

Stacie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Where should I start! I cancelled a reservation at another hotel to stay here because I was worried about staying at an independent hotel. I should have stayed there! When we pulled up to this hotel, there were orange cones, yellow caution tape, and smokers sitting outside the main entrance. The lobby was clean and well maintained but that’s where it stopped. We could not get into our first room because the lock wasn’t working. Needed to get another room. When we opened the door to the new room, I couldn’t believe how dirty the carpets were and all the issues. The curtains were falling off their hooks, the walls had holes where wall anchors previously were located. The bathroom had no working fan and the paint on the door and walls was bubbling. The picture in the bathroom had fallen off the wall and wasn’t replaced. There was also hair on the outside of the closet. We had driven 8.5 hours to get to this hotel and just wanted to sleep. We stayed the night and ran into another family that had to move because their shower didn’t work. We spent the day sightseeing and dreading going back to the hotel. We got back to our room and decided we couldn’t stay another night due to the room conditions. We went to the front desk and asked for a refund. Guess what, no manager on site. Asked for a phone call from the manager today and guess what, no phone call. Do not stay at this property if you expect a clean and well maintained room!! I except more from a Radisson.
Stayed 2 nights in Jul 2025

6/10 Okay

Anthony

Stayed 1 night in Jul 2025

2/10 Terrible

Jamie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wires were hanging out of the wall by one of the entrance/exit doors. Bathroom was missing light fixture cover and dead, dried insects visible. Room door wouldn't close without extensive force.
By side entrance.
Broken and roll fell off.
In the bathroom. Larger size insect that was dried up from light in clear view, very noticeable. Should have been noticed by staff when cleaning.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here and would stay again. Property is clean and breakfast is good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

ashley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for a two night stay. First arriving to the hotel everything seemed to be ok. The first night we discovered there were ants in our room. I spoke with the front desk attendant and he wrote my issue down on a pad. I expressed my concerns that a new room would be nice but he didn't give that option to us. The next day, I didn't hear back from a manger and afain, there were more ants in our room. The other front desk attendant informed me that the manager wasn't in until a certain time and that i should contact them directly. I called the number directly and no answer. I spoke iwth someone at the front desk that took my information down, but still no repsonse. It's been about a week and the hotel manager still hasn't reach out. Very dissatisfied with the lack of professionalism and accountability about this situation. My family and I will not stay at that hotel ever. again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and people
Stayed 3 nights in Jul 2025

10/10 Excellent

Cassie

Stayed 2 nights in Jul 2025

10/10 Excellent

Kyshiana

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with 1 night stay

cleanliness was good. Next to a gas station but we were on opposite side so wasn't an issue. Staff very helpful and friendly. It was cheaper to pay through hotels.com than if we did it at hotel with all discounts and offering to pay in cash. Hotels.com much cheaper for same room than other sites: Trivago, etc. Breakfast choice was good. Staff in charge was very nice. Unfortunately, the juice machine was broken but they offered orange juice in the refrigerator.
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want money back checked out 30 min after check In

Want my money back. Had bed bugs and door would not lock.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Made it to the room and it was ice cold which I very much appreciated because it was hot outside. The room was nice and clean with comfy beds and pillows. Water pressure was nice and bathroom was spacious. Hot breakfast with different options during my stay but honestly the only thing good was the waffle you make yourself and the breakfast potatoes. Overall great hotel and I will definitely stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! The breakfast was good with lots of choices. Very clean and comfortable! The check-in was smooth and I can not say enough good about this place!! We loved it here and we would definitely recommend this place!
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ok to stay - don't expect perfection

Rented two rooms. Were put on seperate floors. One room had issues getting into room. When asked front desk, response was, "you may have to left up on the handle first. Some rooms do this". Ok, we will make it work. Second room, wall cracked around air conditioning (doesn't affect stay, just interesting for price). Toilet paper holder broken, sink cracked and little misc notices through out room. Chose this hotel for the rating eventhough a little more expensive than others. Rethinking choice. Would stay again, but may try another location first.
Stayed 2 nights in Jul 2025

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Keisha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Average Stay

The very first room we stayed in, the television would not work according to the printed instructions on paper, so we were moved to a room across the hall where we encountered an issue with ants. We reported it to the front desk and they cleaned the room. The staff was friendly, even though we encountered issues in both rooms they were accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hailee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Jul 2025