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Crowne Plaza Springfield by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Springfield by IHG

Exterior
Meeting facility
Cafe
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
$115
includes taxes & fees
Apr 26 - Apr 27

Explore the area

View in a map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪3 min drive‬
  • Place, Washington Park Botanical Gardens
    ‪5 min drive‬
  • Place, Knights Action Park
    ‪5 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

8.0 out of 10
Very good
(1 review)
  • 799 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Communications)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(66 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Springfield by IHG

3.5-star Springfield hotel with rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.
Crowne Plaza Springfield by IHG offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Crowne Plaza Springfield by IHG provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 70622 square feet (6561 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Crowne Plaza Springfield by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (70,622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every one was friendly and helpful. Room was clean Liked walk in shower
Stayed 2 nights in Jan 2026

8/10 Good

Amanda

Business traveler
Liked: Staff & service, amenities
Staff, my tub was dirty like it hadnt been cleaned when i advised front desk they offered to change my room immediately, but i requested that they just clean it which they did immediately. Everything else was great!!!!
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

2/10 Terrible

Tiffanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not get the correct room!
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2026

4/10 Poor

Ileana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airport shuttle. Very old hotel, needs refurbishing
Stayed 1 night in Jan 2026

10/10 Excellent

tab

Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

6/10 Okay

Galen

Staff was great
Stayed 1 night in Dec 2025

8/10 Good

Megan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Rooms are typically clean. Breakfast can be hit or miss, but the last few times we stayed it’s been good. Hubby loves their wings on the dinner menu.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hot chocolate was amazing
Stayed 8 nights in Dec 2025

6/10 Okay

Travell

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The first room had sperm all over the couch dried up sperm gross
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, amenities
Great service, clean and comfortable rooms! Restaurant/bar areas are very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Stayed 1 night in Nov 2025

10/10 Excellent

mindy

Business traveler
Liked: Cleanliness, staff & service, amenities
Every thing was great, except the breakfast was not refreshed so go to breakfast early
Stayed 2 nights in Dec 2025

10/10 Excellent

Carmelita

Stayed 1 night in Nov 2025

10/10 Excellent

Aidan

Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Stayed 1 night in Nov 2025

6/10 Okay

Randy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful and gracious, the breakfast is very worthwhile, and the bar is still an amazing space. You can tell this place was built to be top notch. That said, this hotel used to be THE hotel in Springfield outside of the downtown area. Visiting it now, it's in need of a remodel. The common areas are nice enough, but the elevators are run down, escalators are broken, and there are many upgrades needed.
Stayed 1 night in Nov 2025

4/10 Poor

Erika

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs major repairs. I’ve stayed at plenty of crown plaza hotels before and this by far was the worst. The facility looks and smells like they should be closed for renovations. The 9th floor smelled like fecal. We flushed our toilet twice and it overflowed. The staff were extremely nice and helpful. The plates for breakfast were dirty. I think if the owners cared about the esthetics of the hotel it would be great! I couldn’t wait to check out to get home.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Perfect as usual
Stayed 1 night in Nov 2025