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Crowne Plaza Springfield by IHG

3.5 star property

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Photo gallery for Crowne Plaza Springfield by IHG

Meeting facility
Exterior
Exterior
Meeting facility
Cooked-to-order breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free airport shuttle
  • Room service
$118
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪3 min drive‬
  • Place, Washington Park Botanical Gardens
    ‪5 min drive‬
  • Place, Knights Action Park
    ‪5 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

8.0 out of 10
Very good
(1 review)
  • 799 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(65 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Springfield by IHG

3.5-star Springfield hotel with rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.
Crowne Plaza Springfield by IHG offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Crowne Plaza Springfield by IHG provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 70622 square feet (6561 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Crowne Plaza Springfield by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (70,622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Reviews

Crowne Plaza Springfield by IHG Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

Reviews

10/10 Excellent

Renee

Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Stayed 1 night in Aug 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room, the peaceful space on the roof to look out over the area. Breakfast was the best in a Hotel I've ever had, the bar was a nice space for evening relaxing. Apon arrival we were told that the air-conditioning had just been repaired and it would take a while for the room to cool. We stayed 2 night and it never went below 75 in our room. We were offered our money back but decided to stay. We understand things are uncontrollable sometimes but took longer then expected to cool the room, this is why I didn't give it excellent. Would definitely stay again!
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Traveled with pets
During my stay, the AC and water was not working due to a sewage line break by the city down the road. The GM at night was pretty rude about the information when I checked on the issue because my room was 78°. They did give me bonus points when I had to ask a third time the next day about the AC. The front desk worker was very nice and very polite. I believe his name was Ben. But again, I believe the GM at night would have been courteous and understanding I would have provided a much better review even though the hotel could not provide the services required of
Stayed 4 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The A/C units were not working and it was 80 Degrees in the room. We had to make other arrangements.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthya

Stayed 1 night in Aug 2025

6/10 Okay

Blanch

Disliked: Cleanliness, staff & service

Satisfactory

I was not able to take a bath their was some type of stain in the tub and when I called about it they send some man who stated it was a hardwater stain and it could not be cleaned and suggested I take a shower instead. But as a whole it was ok considering they were experiencing air condition problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Subramanian

Stayed 3 nights in Aug 2025

10/10 Excellent

Don

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Stayed 12 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have previously stayed at CrownPlaza and were very pleased with the experience. However, this trip we were disappointed in that we couldn't get a breakfast deal with our room. They said we booked on a website that doesn't offer the breakfast and we needed to book directly with the hotel to get the breakfast deal. Not a good practice since we were staying at the hotel with an approved booking. Probably won't stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

For the price we paid and the crowne plaza reputation and pictures reflected on this hotel selection—-our stay was a huge disappointment. The escalator to get down from the check in area was broken. There was ONE working elevator the entire two days we were there. We asked for more towels—-the guy brought us bath mats and hand towels. The picture of the outdoor area on the top floor—-closed to the public. All the furniture and items shown in the picture—-gone. The lamp in our room——broken. This hotel is OLD and needs a remodel badly. It does not feel clean. Nor does it feel elegant or classy. AT ALL. Horrible experience.
Stayed 1 night in Aug 2025

4/10 Poor

Cybill

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Was probably spectacular once upon a time

Bed was comfortable. Three elevators-one didn’t work then another went down and it didn’t stop at your floor it just skipped right by. Only microwave was in the snack area and it was old and very over used. Something was in our room that was motion activated with a red light on it didn’t appear to be a camera but was still suspect. Once upon a time this was probably a top notch hotel but it’s lacking some much needed TLC. The top floor balcony had loose pavers so watch your step.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was not pleased. Three elevators & only one was working. The down escalator was not working all of this equal FIRE HAZARD!!!! I traveled with an elderly parent the stairs were not an option. The front desk does not answer the phone after 10pm. Called the morning of checkout to request extra towels they brought towels 45 mins later…. Disappointing property.
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Cleanliness
I booked a king standard room. What I received was a full/gueen bed. This is not what I paid for. The room was lacking a blow dryer. This is a 14 story motel. It only had 1 working elevator. This made for long wait times during a very busy weekend due to the state fair.
Stayed 1 night in Aug 2025