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Crowne Plaza Springfield, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Meeting facility
Indoor pool
Exterior
Serves lunch and dinner
Spa

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Free airport shuttle
  • Breakfast available
  • Gym

Explore the area

Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Washington Park Botanical Gardens
    5 min drive
  • University of Illinois at Springfield
    6 min drive
  • Lincoln Home National Historic Site
    8 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    16 min drive

Room options

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

  • 799 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Springfield IL

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1075)
The price is $84
per night
$96 total
includes taxes & fees
Dec 11 - Dec 12
La Quinta Inn & Suites by Wyndham Springfield IL

About this property

Crowne Plaza Springfield, an IHG Hotel

3.5-star Springfield hotel with rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.
Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Crowne Plaza Springfield, an IHG Hotel provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 70622 square feet (6561 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Crowne Plaza Springfield, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (70,622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 533 out of 1089 reviews" "
Rating 8 - Good. 252 out of 1089 reviews" "
Rating 6 - Okay. 142 out of 1089 reviews" "
Rating 4 - Poor. 94 out of 1089 reviews" "
Rating 2 - Terrible. 68 out of 1089 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Kris, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. I know some say it’s run down but I if you aren’t expecting the Ritz Carlton in Springfield, you’ll be happy with it. The restaurant/bar was nice and convenient and rooms were comfy and clean. Only negative that I found were the lack of TV channels but other than that I would recommend it and stay here again if I go back for the State Fair! Our favorite place we’ve stayed in Springfield!
Stayed 2 nights in Aug 2024

8/10 Good

Troy

I would stay again
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Comfy but decrepit
Very comfortable bed and room in general with lots of space. Hotel in general looking decrepit.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was kind and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JaNae

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great price and it was convenient. My family and I were on a family vacation and rented 8 rooms. The y were helpful, clean, and have great recommendation on attractions.
Stayed 1 night in Aug 2024

2/10 Terrible

Alice

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Great hotel..but hot tub concreted.
The hotel is very nice. The room was big and bed was comfortable. I have only one negative thing to say. I picked this hotel because there was a hot tub by the pool...according to the pictures of the hotel on the website. But when we got to the pool..the hot tub was concreted with yellow tape around it. Wish i would of known this prior to reserving the room.
Stayed 1 night in Aug 2024

6/10 Okay

Leslie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Pool needed to be cleaned. Human hair inside pool and around. Front Desk / Concierge dudnt answer phone when called.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Wasnt happy that breakfast wasn't free. Breakfast wasnt that good either.
Stayed 1 night in Aug 2024

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Review room 706
Bath tub was extremely slippery and there were no anti slip strips in place or shower mat. Only one headboard reading lamp. No glasses or cups in the room. No option to make coffee. Basically no in room amenities. Room #706
Stayed 1 night in Aug 2024

10/10 Excellent

Lynzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff overall good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Kristie, Toledo

Traveled with family
Liked: Staff & service, property conditions & facilities
I didnt like that fact that our room did not cool down and stayed between 70 and 75° when it was hot outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was great. Our view however was horrible, we just looked out onto a roof, that wasn't a big issue since we didn't go there for the view. The hotel website states that there is a hot tub. Well there is no longer a hot tub at this location, and that was one of the main reasons for is going back there. We will be looking for other accommodations the next time we come to Springfield.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lolita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Traveled with family
The staff at reservation desk wasn’t the friendliest if you use Expedia to book. My cousin checked in with me but we booked differently and the check-in and out staff were both indifferent both times. Book directly with the hotel if staying here. Also my room was not the cleanest. The shower curtain needed to be changed and bleached for sure and there were weird stains on the wall (I don’t even want to think what it could have been). But yeah other than that it was an okay place to be.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia, Chicago

Liked: Staff & service
Quick stay…it was under what seem to be some renovations. Staff was great. Room was dingy and the shower was not cleaned fully (hair on bottles). But worked for a one night I guess….
Stayed 1 night in Aug 2024

8/10 Good

Roger

Disliked: Property conditions & facilities
Downhill slide.
Before I retired, I stayed at this property often and it was always enjoyable. However, since then, the condition of this property has drastically deteriorated. The carpet is becoming threadbare, the elevators are badly beaten up, the toilet seat in our room was in bad shape (looked as if it had been dragged behind a car, and windows in our 9th floor room were so dirty you could barely see out of them. This place needs tlc quickly.
Stayed 1 night in Aug 2024

6/10 Okay

jessica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The 2 main things i was looking for in a hotel room was a hot tub. And an extra rollaway bed. They were both listed as available. That was a lie. The hot tub had just been filled w cement. And there were no extra beds. The air conditioningwas a joke. My room was set at 64 and gor up to 74 before we checked out. Wont stay there again.
Stayed 1 night in Aug 2024