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Crowne Plaza Springfield by IHG

3.5 star property

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Photo gallery for Crowne Plaza Springfield by IHG

Meeting facility
Exterior
Exterior
Cooked-to-order breakfast for a fee
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free airport shuttle
  • Room service
  • Breakfast available
$131
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • University of Illinois at Springfield
    ‪5 min drive‬
  • Lincoln Home National Historic Site
    ‪7 min drive‬
  • Abraham Lincoln Presidential Library and Museum
    ‪8 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(33 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area & Add'l Half Bath)

Suite, 1 Bedroom (Living Area & Add'l Half Bath) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

8.0 out of 10
Very good
(1 review)
  • 799 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(64 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Crowne Plaza Springfield by IHG

3.5-star Springfield hotel with rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.
Crowne Plaza Springfield by IHG offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Crowne Plaza Springfield by IHG provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 70622 square feet (6561 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Crowne Plaza Springfield by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (70,622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Stayed 1 night in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Sketchy people in area.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 1 night in May 2025

10/10 Excellent

Antonio

Stayed 2 nights in May 2025

8/10 Good

Karen

It was quite on most nights. The parking lot was roped off most nights which meant I had to park far away from the front of the hotel and Sat night there where hundreds of motorcycles and owners in the parking lot partying which being only was not that secure feeling when I parked and had that long walk alone.
Stayed 5 nights in May 2025

10/10 Excellent

Denise

Stayed 1 night in May 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bar and restaurant

The bar was extremely busy and only one bartender. He was very nice and working very hard to keep up but it left service very slow.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Amenities
Really a top-notch stay. The gentleman that checked me in was really friendly and made sure that I was happy with my room. The two men that we’re working in the bar restaurant tonight were so fun and warm and take a genuine interest in you and that’s just really nice especially when you’re done driving for 11 hours and just want a quick meal. The beds are absolutely amazing and the room is flawless. I’m really glad I stopped here and I will come back again.
Stayed 1 night in May 2025

2/10 Terrible

yolanda

Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
It’s over view of most of the city depending what floor Y’all are on 😊!
Stayed 3 nights in May 2025

8/10 Good

Donna

Stayed 3 nights in May 2025

2/10 Terrible

Vanessa

Traveled with family and small children, Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
the pool cold and dirty yellow water was coming from the pipes are inside if the pool. Also I stay two nights they employees didn't clean the room.
Stayed 1 night in May 2025

2/10 Terrible

Leenah

Disliked: Cleanliness, amenities, property conditions & facilities
Crowne Plaza Springfield, IL Booked this hotel while we stayed In town visiting family. I called the property prior to booking on Expedia to make sure the pool was in working order and was told it was. The pool was the main point of
Stayed 1 night in May 2025

6/10 Okay

Terry

Stayed 2 nights in May 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Nasty pool

Went to this hotel for the pool….and it was FREEZING they claimed it was 85-90 but when maintenance went to the maintenance room the pool started being filled with brown liquid out of the jets with tons of kids in it Absolutely gross.
Stayed 1 night in May 2025

10/10 Excellent

Meta

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Upon arrival in room. Bed was not completely made. Pillows on couch with no pillow covers on. Turned on tv and pressed button went straight to a channel that had an adult type movie on
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse experience ever at this location

Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for a convention. Easy to find, great customer service. Lounge, cafe on site . Plenty of parking , restaurants around . Clean rooms, comfortable beds.
Stayed 1 night in May 2025

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location convenient.
Stayed 1 night in May 2025