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MainStay Suites Springfield IL

Property class: 2.5

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Photo gallery for MainStay Suites Springfield IL

A modern hotel with a sign reading "extended stay America suite."
An indoor swimming pool with clear water, surrounded by blue walls and a blue floor. There are metal handrails along the pool's edge and a few potted plants near the pool's edge.
A modern hotel with a flat roof, multiple windows, and a parking lot with several cars.
A hotel room with a large bed, a desk, a chair, a microwave, and a small kitchenette.
Unclassified image, 5 of 56, button

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
  • Business services
The current price is $70
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
3185 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪3 min drive‬
  • Place, Knights Action Park
    ‪5 min drive‬
  • Place, Washington Park Botanical Gardens
    ‪5 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

2 Queen Beds, Nonsmoking, Family Room

  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free wired internet

View all photos for 1 Queen Bed Nonsmoking Accessible

A hotel room with a large bed, wooden headboard, two bedside lamps, a desk with a chair, and a framed picture on the wall.

1 Queen Bed Nonsmoking Accessible

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About this property

MainStay Suites Springfield IL

Springfield hotel with 1 outdoor pools, connected to a shopping center
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
MainStay Suites Springfield IL offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Springfield hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, MainStay Suites Springfield IL provides an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in June 2021.

MainStay Suites Springfield IL is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Renovated entire property - June 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate
  • Administrative fee: USD 9 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

MainStay Suites Springfield IL Reviews

Reviews

5.0
Rating 10 - Excellent. 74 out of 392 reviews
Rating 8 - Good. 41 out of 392 reviews
Rating 6 - Okay. 45 out of 392 reviews
Rating 4 - Poor. 63 out of 392 reviews
Rating 2 - Terrible. 169 out of 392 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be shut down
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Dirt in dresser drawers, dirty underwear on headboard, stained sheets, no towels or toilet paper, and dirty showers.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest. Staff were accommodating and helpful. Wish I didn’t feel pressured to choose a room in which they give you options to choose your room. I was only able to view 1 out of 3 of the rooms they selected for me. Pool isn’t accessible, bedding could be a lot more clean so can the rooms.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the Worst experience ever
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My room was excellent and staff is friendly and understanding
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach infested
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Room was very musty smelling. Wish they included a breakfast..
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Big spacious room. Courteous staff.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made me pay two time it was a scam an blood on covers
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Is the worst place I stayed in a long time? No amenities, I try to charge me $9 for a pack of coffee. No tv dog food on the floor in the hallway in my room I could go on.I'm glad to be out of there
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting! Mattresses were very stained. Cockroachs in the rooms! Just run down everywhere.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing stay

Great place for the price and friendly staff
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in and went to sleep I woke up because of was attacking by bed buggy . I took a video and went to receptionist that I want to leave this hotel and asked them to do a return my money they still did not return but they promised
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Surprised how poorly let it was for a Choice Hotel! Beds had lots of hair looked liked they were not properly cleaned. Pool was not working. Looked more like a halfway house! The maintenance and house keeping leave at 3. Would never book again.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here is an hinest review. I checked in and they already had my room inspection form filled out. When I got ro the room there were stains on the comforter and hairs on the sheets, when I asked for new ones she told me I could change them myself. The tub was white with cleaner I wouldn't use the shower. There were building materials in the hall and none of the amenities were avaliable. The only bright spot was the housekeeper Hope. She gladly came in and changed my sheets while when talking to her she was working unpaid because they didn't give her enough hours to get everything done right. This is an extended stay facility and she resides there as well as works there. She has my sympathy for both.
Comforter stain
Black things on the sheets
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This facility had obviously just been acquired & was in the midst of massive remodeling but it should not be open yet. It was in no condition to have people staying there. Fortunately it was required that we look at the rooms & we declined to stay. I am trying to see about a refund.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms was not clean. Nothing about hotel was clean. 1st room someone had punched t.v. they gave us a different room, t.v. box didnt work so no t.v. again. Little roach friends on bathroom floor at night to greet you. Wont be using again or recommending.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Good
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Room was disgusting
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were unsatisfactory. The staff spoke poor English, no one ever smiled. I was charged for taxes and fees because they claimed Hotels.com did not pay them. The website stated that taxes and fees were included, However, the most egregious thing was no TV. When reported there was no signal, they did absolutely nothing to resolve the issue though they said it would be handled
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Delightful staff who seemed happy to be working there.
Stayed 3 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Pretty seedy area
Stayed 1 night in Jul 2025