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Greenstay Hotel & Suites

2.5 star property

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Photo gallery for Greenstay Hotel & Suites

Lobby sitting area
Outdoor pool, sun loungers
Breakfast area
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
$135
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
222 N Ingram Mill RAve, Springfield, MO, 65802
  • Place, Missouri State University
    ‪7 min drive‬
  • Place, Mercy Hospital Springfield
    ‪8 min drive‬
  • Place, Bass Pro Shops Outdoor World
    ‪10 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪17 min drive‬

Room options

View all photos for Business Studio Suite, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Business Studio Suite, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Queen Bed, Accessible

Premium bedding, individually decorated, individually furnished, desk

Standard Single Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Family Studio Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(141 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(157 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Greenstay Hotel & Suites

Springfield hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Greenstay Hotel & Suites offers 99 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Greenstay Hotel & Suites features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Greenstay Hotel & Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 603 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 7 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

We should mention

The seasonal pool will be open from May 27 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GreenStay
GreenStay Hotel
GreenStay Hotel Springfield
GreenStay Springfield
Greenstay Hotel And Suites
Greenstay Hotel & Suites Hotel
Greenstay Hotel & Suites Springfield
Greenstay Hotel & Suites Hotel Springfield

Greenstay Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 872 out of 1561 reviews
Rating 8 - Good. 374 out of 1561 reviews
Rating 6 - Okay. 183 out of 1561 reviews
Rating 4 - Poor. 82 out of 1561 reviews
Rating 2 - Terrible. 50 out of 1561 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Marlin

Liked: Cleanliness, staff & service

Musty room

Stayed 1 night in Jul 2025

6/10 Okay

Tiffany

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken, only rooms on second floor available. First room had a horrible smell and the Air conditioning didn’t cool the room. Requested a different room second was better but could be cleaner and mattress was terrible. Not sure how this place has an 8+ rating it should be a 4 at best.
Stayed 1 night in Jul 2025

4/10 Poor

April

Traveled with family
Disliked: Cleanliness

Not the best place to stay

Had to ask for key cards 4 times because they quit working. Water leak in the hallway, carpet was sloshy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dale

Stayed 1 night in Jul 2025

6/10 Okay

Kurt, Arnold

Traveled with partner
Disliked: Property conditions & facilities
Elevator was broken and front desk girl was hard to understand about how to get to our room
Stayed 1 night in Jul 2025

10/10 Excellent

terri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Would stay again
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt Lied to & treated poorly

Staff was rude at check-in setting the tone as negative. Got to the room where it looked dingy and the door frame appeared water damaged as well as the door sticking and jamming. The bedding was a thin blanket stuffed between two top sheets and the sheets appeared stained. Chair in room was stained or never cleaned. Breakfast was nothing to write home about. It was sufficient for my family but I could not eat any of it as there was nothing gluten free available. Normally at a hotel breakfast I can eat a banana and yogurt or some oatmeal but none of that was available. I understand that the rooms we rented were pet friendly rooms but it felt as though we were placed in subpar rooms and paid more for it. Would’ve been willing to spend more on a hotel for a more comfortable atmosphere. Felt lied to by the reviews listed on how nice this hotel was. Maybe they didn’t stay in a pet friendly room, but I would never stay at this establishment again even if I didn’t have my pets with me.
Stayed 1 night in Jul 2025

4/10 Poor

Marcia

Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

Elevator was not working. They did have room on first floor but we discovered after being there an hour or so that the AC didn’t work. We then had to move to a room on the second floor. Tub didn’t drain well. The towels were like sandpaper. There was mold on the ceiling of the shower. The breakfast was not good and the AC in the breakfast room did not work. Overall a terrible experience.
Stayed 1 night in Jul 2025

10/10 Excellent

CARLOS

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a clean, pet friendly place then this is it! The included breakfast is very good too. Even though the elevator was out of order, we looked past it because we were so pleased with everything else.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a fire early in the day and did not tell us when we checked in and that must have been why the hotel had a strange smoky odor. We had two rooms.In one room there was trash in the bathroom wastebasket and the pillow slips were very wrinkled. There was no shampoo in the other room.The chairs in both rooms were badly stained. We shockingly found out the next morning while trying to take showers that there was no hot water whatsoever. Then we found out there was no way for them to cook, so no hot breakfast. There also was no airconditioning in that part of the hotel. We should have been told about the fire at check-in so we could be informed and make a decision on staying! After much complaining they did agree to give us all our money back, even though they only wanted to give half back at first. I think taking a video helped convince them they needed to do more.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Stayed 1 night in Jun 2025

4/10 Poor

Janis

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend or return. Very icky! Seemed in a bad part of town. Odd smell. Dirty stained furniture. Stains on pillowcase & towels. Very small bathroom with poor lighting. Dogs barking in the next room. Basic breakfast. Chose not to use the pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Trevis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk.
Stayed 1 night in Jul 2025

4/10 Poor

Jasmeet

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient, room took awhile to cool down. the hot food for the breakfast could have beeb hotter and the biscuits tasted under cooked.
Stayed 1 night in Jul 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop on a long trip

Lovely hotel. The front desk night clerk was friendly and personable. It's right next door to Buc'ees which is open 24/7 so that was great! Right on the highway so that was convenient as well. Overall a good pick!
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Stayed 1 night in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ricky

Stayed 2 nights in Jun 2025

6/10 Okay

Kristy

Disliked: Cleanliness
Stayed 4 nights in Jul 2025