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Hampton Inn Westfield

2.5 star property

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Photo gallery for Hampton Inn Westfield

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Indoor pool
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
39 Southampton Rd, Westfield, MA, 01085
  • Holyoke Mall
    ‪7 min drive‬
  • Big E
    ‪10 min drive‬
  • MGM Springfield
    ‪13 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator

Room, Multiple Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn Westfield - Springfield

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (791)
$141 nightly
The price is $141 total
includes taxes & fees
Quality Inn Westfield - Springfield

About this property

Hampton Inn Westfield

Westfield hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Hampton Inn Westfield offers 86 accommodations with video-game consoles and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Westfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site. A total renovation of this property was completed in November 2019.

Hampton Inn Westfield is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Renovated entire property - November 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 337 out of 737 reviews
Rating 8 - Good. 239 out of 737 reviews
Rating 6 - Okay. 94 out of 737 reviews
Rating 4 - Poor. 42 out of 737 reviews
Rating 2 - Terrible. 25 out of 737 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hard floiring when you walked into the room. Then you didn't feel like you were getting dirty shoes on the carpet! Bathroom was a great size! Breakfast options were great!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay for convenience, just needed to house some family members late at night til early morning to attend a wedding. But the breakfast was a bonus. Hotel was clean, quiet and close by to everything we needed.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, comfortable beds, big rooms. Friendly staff. Restaurant nearby was very good, Westwood Restaurant and Pub.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas, Manasquan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

I will 100% stay here again when I am in the area. Service was great, room was clean and comfortable. If I have one complaint, it's that the shower looked like it could use a refresh....still fine though. Breakfast was included, and was great for what I paid. They have TWO waffle stations and the expected sausage, pre-made omelets and some potatoes. Cereal, bagels, etc. were also available. I feel like I got good value for money staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Hang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing! Loved it.
Stayed 5 nights in Dec 2024

6/10 Okay

Louise Nathalie, Rochester

Traveled with partner
I stayed here with my husband just to getaway from the kids although we ended up not spending the night.it was quiet, clean but I feel the front desk wasn’t very welcoming. Other than that, we enjoyed the couple of hours we spent there.
Stayed 1 night in Dec 2024

10/10 Excellent

Leona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We use this hotel whem we visit my in-laws. We only stay one night. But it is easy, riget off the highway. Never had any problems there.
Stayed 1 night in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark, TIFFIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to get to. Nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Casey

Stayed 1 night in Nov 2024

10/10 Excellent

Shimon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our hotel in MA

We use this hotel every time, when we visit our family in this town. Couldn't ask for more
Stayed 1 night in Nov 2024

10/10 Excellent

John S, boson

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas, Manasquan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

lorie

Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Unexpected

The room was filthy. Muddy handprint on the wall. Dirt on the floor throughout. Sheets were clearly not changed. No toilet paper, no shampoo, no conditioner. Towels were soiled. When we arrived, they gave us the wrong room, they were nice about correcting the issues, but was a frustrating experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA, aiken

Liked: Property conditions & facilities
Great rooms, beautiful pool
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay so far thank you
Stayed 1 night in Nov 2024