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Hampton Inn Westfield

2.5 star property

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Photo gallery for Hampton Inn Westfield

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
39 Southampton Rd, Westfield, MA, 01085
  • Holyoke Mall
    ‪9 min drive‬
  • Big E
    ‪13 min drive‬
  • MGM Springfield
    ‪16 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator

Room, Multiple Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites Springfield Holyoke

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (495)
The price is $127
per night
$142 total
includes taxes & fees
Apr 9 - Apr 10
Fairfield Inn & Suites Springfield Holyoke

About this property

Hampton Inn Westfield

Westfield hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Hampton Inn Westfield offers 86 accommodations with video-game consoles and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Westfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site. A total renovation of this property was completed in November 2019.

Hampton Inn Westfield is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Renovated entire property - November 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 326 out of 724 reviews
Rating 8 - Good. 238 out of 724 reviews
Rating 6 - Okay. 93 out of 724 reviews
Rating 4 - Poor. 42 out of 724 reviews
Rating 2 - Terrible. 25 out of 724 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark, TIFFIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to get to. Nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Casey

Stayed 1 night in Nov 2024

10/10 Excellent

Shimon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel in MA
We use this hotel every time, when we visit our family in this town. Couldn't ask for more
Stayed 1 night in Nov 2024

10/10 Excellent

John S, boson

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas, Manasquan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

lorie

Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Unexpected
The room was filthy. Muddy handprint on the wall. Dirt on the floor throughout. Sheets were clearly not changed. No toilet paper, no shampoo, no conditioner. Towels were soiled. When we arrived, they gave us the wrong room, they were nice about correcting the issues, but was a frustrating experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA, aiken

Liked: Property conditions & facilities
Great rooms, beautiful pool
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay so far thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas, Manasquan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean. Area seemed abandoned.
Stayed 1 night in Oct 2024

8/10 Good

Christine

Stayed 1 night in Oct 2024

6/10 Okay

Renaye

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No review really needed, because I don’t think management really cares!! The room had issues I did not like, poor lighting in kitchen area, no microwave! No anti slip pads in tub bathroom counter way too small no high racks to fry towels. Spending $934.56 for 4 nights I really expected a higher quality room Also was not offered military rate on room Kinda dissapointed
Stayed 4 nights in Oct 2024

4/10 Poor

Jesus

Business traveler
Disliked: Staff & service
Was very disappointed with the value. Was charged $2.00 for a bottle of water after paying $300.00 per night for a stay at a Hamptons Inn.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible Breakfast Buffet
Clean & comfortable place to stay in Western Massachusetts. There was the most incredible breakfast buffet- eggs, bacon, fresh fruit salad with melon, blueberries, etc. , cereals, pancakes, waffles, bagels. Has indoor pool. I brought my swimsuit but didn’t have time for a swim. Staff were super friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Hotel is clean, staff is friendly and the continental breakfast was delicious.
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Traveled with group
Disliked: Staff & service
We arrived at the hotel at 11:30pm to check-in. Even though I had a reservation (made 4 weeks in advance) and had it confirmed with hotel, we were told there were no rooms available and that a wedding group had booked 3 weeks in advance. We had no choice but to drive 2 hours home - after a very long day. The best we were given was that it was Travelocity's error. No accountability was taken even though I had spoken to the actual hotel weeks prior. I called Travelocity while in the hotel lobby and told it would be a 15 min wait for someone to speak with. After 40 mins, a representative apologized and then but me on hold another 10 mins only to be told the same information we were given at the hotel. It was now after midnight and we started our drive home. They connected us with another person who also put us on hold several times, only to be told we could drive 11 miles to the nearest available hotel room and that we would need to pay upfront. At this point I had zero faith, and said we did not want it. I was then asked if I wanted to keep my current reservation! The same reservation i had made 4 weeks prior, just spent over an hour with customer service explaining the hotel had no room for us. The problem is, as sorry as everyone told us they were, it wasnt going to change our situation. Extremely disappointed.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Decent kind of expensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024