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Hampton Inn Westfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Westfield

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool
Lobby
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
39 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    3 min drive
  • Baystate Noble Hospital
    5 min drive
  • Westfield State University
    10 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Room, 2 Queen Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator

Room, Multiple Beds, Refrigerator | Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

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Exterior

Quality Inn Westfield - Springfield

Breakfast included
Pet friendly
Parking included
Free WiFi
3.6 out of 5, Good, (746)
The price is $94
per night
$105 total
includes taxes & fees
Dec 7 - Dec 8
Quality Inn Westfield - Springfield

About this property

Hampton Inn Westfield

Westfield hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Hampton Inn Westfield offers 86 accommodations with video-game consoles and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Westfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site. A total renovation of this property was completed in November 2019.

Hampton Inn Westfield is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003703290
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express & Suites Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel
Hampton Inn Westfield Westfield
Hampton Inn by Hilton Westfield
Holiday Inn Express Suites Westfield
Hampton Inn Westfield Hotel Westfield
Holiday Inn Express & Suites Westfield Westfield
Holiday Inn Express & Suites Westfield Hotel
Holiday Inn Express & Suites Westfield Hotel Westfield

Hampton Inn Westfield Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 306 out of 699 reviews" "
Rating 8 - Good. 235 out of 699 reviews" "
Rating 6 - Okay. 92 out of 699 reviews" "
Rating 4 - Poor. 41 out of 699 reviews" "
Rating 2 - Terrible. 25 out of 699 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good dependable hotel. Clean, quiet & comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access, dependable, convenient & comfortable stay. No frills, no frights!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Too many dogs
Walked out of the door and had a dog barking at me. Seemed like half the guests had dogs. Elevator smelled like wet dog. The room was clean, Air conditioning was cold, and breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

DonnaLee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cinda, Wallingford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odd location, sort of tucked in near an industrial complex, trucks frequently in and out.
Stayed 2 nights in Aug 2024

6/10 Okay

daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff. Breakfast choices good
Stayed 1 night in Aug 2024

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Traveled with family and small children
Disliked: Cleanliness, staff & service
It was a place to sleep, that's about it. The front desk clerk at check in was quite expressionless and unfriendly, as was the other ones thereafter. No one likes working while others are vacationing but c'mon, a smile and a "thank you" brightens the whole hotel. The pull-out mattress had what appeared to be blood washed out blood stains on it, besides being quite uncomfortable. The bathroom had brown stains in streaks all over the floor tile. In conjunction with the blood stains on the mattress could give anyone nightmares. The musty smell from the air conditioner kicked my allergies into high gear. One souvenir I took home with me. On a positive note, the breakfast was plentiful and very well prepared, though the juices were too watered down to be enjoyable. I, like so many other patrons, threw it away. Yes, the hotel saved money on the prep, I suppose, but are they really saving money on food that just gets thrown away? In the future, if I have to stay there, I will literally hold my nose and do it. But if I don't, I decidedly won't.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, friendly staff, free breakfast is awesome, convenient to downtown and the turnpike, free parking and they take pets for a minimal fee.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, they let pets stay for a minimal fee.
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not handicap friendly
I reserved a handicap room and upon checkin learned I did not have a handicap room and none were available to me. I ended up falling in the middle of the night and had to push my emergency alert button and wait for emergency services to come help me up off the floor. There weren’t any handrails in the shower and I almost fell. The toilet was extremely low I could not use it I had to use the public restrooms in the hallway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome very varied menus delicious. The pool so great and big. The room clean and comfortable. 10/10
Stayed 2 nights in Jul 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
When you book 2 beds it should be 2 beds
I was given one King bed after pre-paying for 2QUEEN beds huge inconvenience and the person checking me in wasn’t very helpful
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Traveled with group
Wasn’t as close I expected, only one trash can (a small one in the room. Best part was breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

patricia, Millville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sign off Exit 41points to the right but hotels to the left. Need better signs. Other than that, it was a quiet comfortable night.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Petr

Disliked: Cleanliness
What was not good - hairs the bathroom, deattached faucet in the bathroom. The worst thing is noise from ice maker machine, it was so loud. We lived in the room 222 next to the ice machine. Btw breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The staff at the front desk were so unwelcoming bothbat check in and check out. The staff at breakfast working to clean was lovely. The floor in our room was sticky and our bathroom was not clean. I was very satisfied with the cleanliness of the bedding and the rest of the room. The breakfast was great!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in great location.
Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Traveled with partner
A bit expensive for a Hampton Inn. Requested that our bed be made at the front desk, which they affirmed it would be communicated to housekeeping - came back that evening and of course the bed was not made.
Stayed 2 nights in Jun 2024

8/10 Good

brenda

Stayed 1 night in Jun 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The front desk staff very helpful
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Bathroom door slides open like a barn door and was loud
Stayed 1 night in Jun 2024