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Hilton Garden Inn-Springfield, MA

3.0 star property

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Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Lobby
Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
$148
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪9 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
Hampton Inn & Suites Springfield/Downtown

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel in South End
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn-Springfield, MA provides a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast only.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Reviews

Hilton Garden Inn-Springfield, MA Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 1023 reviews
Rating 8 - Good. 290 out of 1023 reviews
Rating 6 - Okay. 102 out of 1023 reviews
Rating 4 - Poor. 55 out of 1023 reviews
Rating 2 - Terrible. 42 out of 1023 reviews

Reviews

6/10 Okay

Brigid, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a hot hot tub, Unfortunately no makeup wipes
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our needs and the staff was nice, it was close to the lacrosse event we were at. We were disappointed that the trail along the river was run down and dirty.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Julie, Bellingham

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall a fine stay for a short layover, friendly staff, easy check in. However, the cleaning in the bathroom was lacking…there was hair and some kind of red sauce on the hand soap dispenser in the bathroom and a big hairball near the trash in the bathroom. There was also some sticky leftover stuff in the refrigerator. Please improve your cleaning practices. Thank you.
Stayed 1 night in Aug 2025

6/10 Okay

Kristin

Stayed 2 nights in Jul 2025

8/10 Good

Hui

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, clean, friendly

My stay was wonderful and I will definitely stay again! From Sarah at the front desk going above & beyond helping to find a room that had not had pets for a while (do to my son’s allergies) to the friendliness of every front desk/wait staff/management I interacted with, everything was awesome! I have OCD and the room was so clean I did not feel the need to Clorox wipe everything. If not having free/affordable breakfast is a problem for you, they have sit down and order breakfast at very reasonable prices and great service. The area in general is not the safest but I felt perfectly safe while at the hotel. Thank you to all who made our stay wonderful! Shout out to UNO restaurant next door for great priced lunch deals and delicious food and great service as well!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomeness

The stay was Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easily accessible
Stayed 1 night in Jul 2025

10/10 Excellent

Markus, Paramus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Agustina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean very helpful my mom loves it
Stayed 3 nights in Jul 2025

10/10 Excellent

brittany

Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a decent time during my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much Better than Fairfield Inn Enfield, my usual

Stayed 4 nights in Jul 2025

10/10 Excellent

Gisele

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything, specially we can enjoyed the pool and know my dog is save and waiting for me at my room
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service
Stayed 2 nights in Jul 2025

8/10 Good

Alexis

Love the pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at this very central location property!! Breakfast was Great the 2 days that we stayed. 😀
Stayed 2 nights in Jul 2025

6/10 Okay

Tanasia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to six flags
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the same area as a few restaurants and the Basketball Hall of Fame. Walking distance to the Casino and other restaurants in the area. Also right next to the highway.
Stayed 4 nights in Jul 2025