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Hilton Garden Inn-Springfield, MA

Property class: 3

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Photo gallery for Hilton Garden Inn-Springfield, MA

An indoor swimming pool with tiled flooring, metal railings, and multiple seating areas with chairs and tables.
A large, multi-story hotel with a prominent 'Hilton Garden Inn' sign, surrounded by well-maintained landscaping and a clear sky.
A hotel reception area with a central counter, a sign reading "The Pavilion Pantry," and a wall with a quote.
A spacious lobby with a large wooden table, leopard-print chairs, and modern pendant lighting.
A modern gym with treadmills, an elliptical, and a rowing machine. There are dumbbells and a red exercise ball.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
The current price is $144
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪10 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard King

A wooden desk with a modern desk lamp, a chair, and a framed picture on the wall.

Standard King

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Two Queens

A wooden desk with a modern desk lamp, a chair, and a framed picture on the wall.

Standard Two Queens

8.8 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for One King Bed, Accessible

A bathroom with a bathtub, a sink, a mirror, and a shower curtain.

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, Accessible

A wooden desk with a modern desk lamp, a chair, and a framed picture on the wall.

Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible

A bathroom with a bathtub, a sink, a mirror, and a shower curtain.

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

1 King Bed, Corner room with Basketball Hall of Fame view

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Hilton Garden Inn-Springfield, MA

3-star hotel in South End
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Hilton Garden Inn-Springfield, MA provides a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast only. Open daily.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see the fireworks
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & easy check in; digital room keys were a plus. All of the staff (especially Mike!) were very polite & welcoming, making sure we had everything we needed. We were also given breakfast vouchers the next morning.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. The breakfast was tasty and reasonably priced. Try the breakfast sandwich. The weight room had unlimited access and was also clean. There was a restaurant attached to the hotel which was very convenient.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained hotel. clean rooms.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Drain in pool area was clogged and caused water to pool around the pool. Wonderful lobby. Convenient parking. Nice restaurant next door.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. I wish the pool was a bit warmer but still great experience
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decor is excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well maintained. The staff are very nice and helpful. The location is also perfect. You can walk to the basketball hall of fame next door.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over knight stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was excellent!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean and friendly perfectly located.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super clean newly renovated, perfect.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stay for a game/ concert but was the perfect spot for this trip. Centrally located and very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay,free parking ,fast check-in and great rooms
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine and it is very convenient to the highway. It also worked in our favor that it shared a parking lot with the Basketball Hall of Fame. The only downside is that you can hear the next room through the bathroom vent. It was a bit uncomfortable as the person in the next room was making all kinds of noises and I wasn't sure if I should notify the front desk in the event they were having a health issue.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Air coming from ac was smelly and furniture was outdated. Carpet needs to be replaced.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotels
Stayed 1 night in Dec 2025