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Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

In-room safe, desk, blackout drapes, iron/ironing board
Pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
321 Center St, Ludlow, MA, 01056
  • MassMutual Center
    ‪12 min drive‬
  • MGM Springfield
    ‪12 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪38 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Feature)

Suite, 1 King Bed, Non Smoking (Feature) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Feature)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1000)
$153 nightly
The price is $153 total
includes taxes & fees
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About this property

Holiday Inn Express Ludlow by IHG

Ludlow hotel with free weekday breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 929 reviews
Rating 8 - Good. 309 out of 929 reviews
Rating 6 - Okay. 73 out of 929 reviews
Rating 4 - Poor. 21 out of 929 reviews
Rating 2 - Terrible. 12 out of 929 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

PATRICK

Stayed 3 nights in Feb 2025

6/10 Okay

PATRICK

Traveled with family
Disliked: Staff & service, property conditions & facilities
Wasn’t notified that there was construction going on at the hotel until arrival. Also the attendant at breakfast made us feel very uncomfortable and seemed more of a breakfast “guard” than a service attendant. We felt like we couldn’t eat what we wanted in fear of repercussions with the constant looks as we went through the line.
Stayed 1 night in Feb 2025

10/10 Excellent

ximena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Kurt

Liked: Cleanliness

Renovations and loud

Renovations being done. On 3rd floor - we stayed on 2nd floor. Saturday morning Woken up at 7 am by work being done directly above us. I called front desk to complain and they said next room already called and they went up to yell at the workers who started 2 hours early - Work schedules at 9 am - not 7 am! If it was 9 am there wouldn’t have been a problem. The room was clean, bed uncomfortable (king suite) and room would benefit from renovations. The highway was a bit loud, it was on the side we stayed. The manager reached out to me and did nothing about our stay. This is not what i expected. Would NOT stay here due to this and being woken up so early. You pay to stay somewhere and it should be quiet and comfortable. There’s enough hotels within 15-30 minutes to stay nearby. Very disappointed in this stay. I have stayed here a few times in the past and had no issues. Not to mention we were here for a funeral - just 2 weeks before for another funeral and stayed in Holyoke that stay We stay all over and use hotels dot com and read reviews.
Stayed 1 night in Feb 2025

8/10 Good

Keith

Liked: Property conditions & facilities
Was great
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was a great stay, but the noise level from the highway was a bit much. I believe a better window system is appropriate for this room.
Stayed 3 nights in Jan 2025

8/10 Good

David W

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Front desk was full of personality and helpful. Pillows were assorted and labeled. I am a pillow snob, but honestly, the beds were very comfortable. I just have a problem with those stingy sugar and powdered creamer packets! If you take cream and sugar in your coffee, you need a half dozen packets. Not the hotel's fault, but put more in the rooms, please!
Stayed 1 night in Jan 2025

10/10 Excellent

Rogerio D

Stayed 1 night in Jan 2025

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2024

10/10 Excellent

carlos

Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Nov 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & good variety hot breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Amelia

Stayed 1 night in Nov 2024

8/10 Good

JNeene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lee-Etta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service

Update

The place needs to be updated
Stayed 2 nights in Nov 2024

8/10 Good

London, Syracuse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean facilities: room, lobby, dining area, fitness center, stairway. Friendly staff. Loved m stay there and would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I do like this place
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Grafton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, clean and comfortable rooms. It was nice to know that while the hallway fire system was down, they had staff on fire watch on every floor: The pool was wonderful and great hot breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe accommodations
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024