Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
321 Center St, Ludlow, MA, 01056
  • Indian Motorcycle Museum
    ‪9 min drive‬
  • MGM Springfield
    ‪13 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min drive‬
  • Springfield, MA (CEF-Westover Metropolitan)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Feature)

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Ludlow by IHG

Ludlow hotel with free weekday breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 903 reviews
Rating 8 - Good. 306 out of 903 reviews
Rating 6 - Okay. 67 out of 903 reviews
Rating 4 - Poor. 19 out of 903 reviews
Rating 2 - Terrible. 12 out of 903 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

London, Syracuse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean facilities: room, lobby, dining area, fitness center, stairway. Friendly staff. Loved m stay there and would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I do like this place
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Grafton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, clean and comfortable rooms. It was nice to know that while the hallway fire system was down, they had staff on fire watch on every floor: The pool was wonderful and great hot breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe accommodations
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christopher R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying. consistently good, trouble with Wi-Fi this time. We will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Kimberley, Skowhegan

Stayed 1 night in Oct 2024

8/10 Good

fanny

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Ok stay.
Fair place to stay short term. Lobby and hallways have musty smell. Room very clean overall. Beds comfy. Breakfast great. Staff very friendly
Stayed 1 night in Oct 2024

8/10 Good

ronnie

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice and clean. Parking was good. Staff very nice. Breakfast was very good too. I would recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was clean, the free breakfast was phenomenal. To top it off the staff were very polite and friendly. Would definitely stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Xueling

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Nice when you show up to a place that’s kept up by the staff and everyone seems to be OK with doing their job.
Stayed 2 nights in Oct 2024

6/10 Okay

David

Traveled with family
Disliked: Staff & service
I did not care for the location of the hotel. It did not seem safe. But we had no issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient off Rt 90, friendly, helpful staff, lovely room ( though needs a comfortable occasional chair), clean and wonderful hotel!!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as listed. Good staff with clean rooms. We enjoyed the breakfast and our stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Jo Ellen

Disliked: Property conditions & facilities
Was told this was their last room available. The AC unit DID NOT WORK! The room was very hot and stuffy. Between the hot temperature, the worn down beds and very flat pillows; we GOT VERY LITTLE SLEEP! This place was NOT worth what we paid for the room. I asked for a refund. Was told to talk to Expedia; they couldn’t (or wouldn’t) do anything for me.
Stayed 1 night in Sep 2024

6/10 Okay

Clancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for a room on the front side if you like sleep
Everyone was great, the room was clean and comfortable. The fact that the turnpike is out the back window made for difficult sleeping as it sounded like a raceway all night! Also, the breakfast was not great! Powdered scrambled eggs 😕 Flavorless sausage and potatoes 😕 No fault of the attendant, but the products were unappealing. Coffee was great, though!
Stayed 2 nights in Sep 2024

8/10 Good

Heike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was very convenient for the events we had to attend. The evening staff was very rude, and didn’t greet anyone as they walked into the lobby! The morning staff was a little bit friendlier!
Stayed 4 nights in Sep 2024

8/10 Good

Christopher R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing with egg and bacon and sausage
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Very quiet, clean and staff were friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo, chesapeake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for McDonald's, Burger king, taco bell and Starbucks is 9 minute walk up the road.
Stayed 4 nights in Aug 2024

10/10 Excellent

madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024