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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Indoor pool
Creator video - submitted by JetsettingJabber
Free daily on-the-go breakfast
Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$134
includes taxes & fees
Apr 2 - Apr 3

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, Dr. Seuss National Memorial
    ‪2 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(111 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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  • Breakfast included
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  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
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About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Springfield Downtown by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Baroque hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Springfield Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1139 reviews
Rating 8 - Good. 255 out of 1139 reviews
Rating 6 - Okay. 65 out of 1139 reviews
Rating 4 - Poor. 25 out of 1139 reviews
Rating 2 - Terrible. 39 out of 1139 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, and comfortable. Breakfast was very good. Would stay there again.
Stayed 3 nights in Dec 2025

8/10 Good

Horace, Fairburn

Stayed 1 night in Dec 2025

10/10 Excellent

Elicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff efficiently check us in. Fastest check in ever. Very friendly and helpful. Room clean and ready on arrival. Right next to MGM could walk right across the street. Room has fridge and microwave. Temp was just right to our satisfaction. No complaints. Definitely will continue to come back.
Stayed 1 night in Dec 2025

10/10 Excellent

Irene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, quiet, safe, and walking distance to the venue we attended.
Stayed 1 night in Dec 2025

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way! will most definitely stay there again🤗
Stayed 1 night in Dec 2025

2/10 Terrible

Wilmine

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Someone broke into my car
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service
They allowed non paying customers in felt unsafe was harassed!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome with room to walk around, it was very clean and the bathroom was roomy and very nice. Breakfast was very good also 😊👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the bed was very comfortable, and the water pressure in the shower was the stuff of dreams! The staff were incredibly friendly and helpful. The location is in the center of things downtown, but my room was pretty quiet. Great stay for the value—I would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Stayed 2 nights in Dec 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 2 nights in Dec 2025

10/10 Excellent

esther

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Si las habitación muy buena el personal excelente y el servicio muy bueno y el desayuno excelente la persona encargada del desayuno muy amable y muy agradable y atenta
Stayed 2 nights in Dec 2025

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and spacious. Breakfast was good and hot.
Stayed 1 night in Dec 2025

10/10 Excellent

Kanchana

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Elisabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Springfield I stay here Nice Clean Great place
Stayed 4 nights in Nov 2025

10/10 Excellent

Giana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. The staff are very attentive, especially the lady in the breakfast area.
Stayed 1 night in Nov 2025

10/10 Excellent

kami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and felt safe inside.
Stayed 2 nights in Nov 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Staff at front desk was friendly. The facilities, while basic, met our needs.
Stayed 2 nights in Nov 2025