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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Indoor pool
Creator video - submitted by JetsettingJabber
Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$134
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, Dr. Seuss National Memorial
    ‪2 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(106 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
Hampton Inn & Suites Springfield/Downtown

About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Springfield Downtown by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Baroque hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Springfield Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1116 reviews
Rating 8 - Good. 245 out of 1116 reviews
Rating 6 - Okay. 63 out of 1116 reviews
Rating 4 - Poor. 23 out of 1116 reviews
Rating 2 - Terrible. 38 out of 1116 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jeanne, New Hampton

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The woman at check in was not welcoming. She made me feel like I was bothering her. When I asked where the parking was, I swear she rolled her eyes.
Stayed 1 night in Nov 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
Clean, quiet, great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Krishnakant, Kansas City

Great hotel in downtown Springfield
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast they offered was good. Staff was nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

ELLEN

Traveled with family
Liked: Staff & service, amenities
The room was clean though a little mold in bathroom shower. Facility a little run down.
Stayed 1 night in Nov 2025

10/10 Excellent

Mimi

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The beds are so comfortable. The staff was helpful and kind.
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean but shabby. The carpet was worn with rips, the bathroom had bits of grout or caulk or something on the walls, and bits of mold and water damage where the cleaners overlooked it. The parking was also half a block away, and after you park and get checked in, you need to go back to the car and put a hang-tag on the rear view mirror. Not the end of the world but when it's raining, it's not great.
Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

6/10 Okay

Derek

Traveled with group
Stayed 1 night in Oct 2025

8/10 Good

John M

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and breakfast staff were very helpful. Rooms were clean and beds comfortable. Loved little reading lights
Stayed 2 nights in Nov 2025

10/10 Excellent

Kaylene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Leandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and quiet.area was good.plenty of places conveniently close to eat.overall good stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Awilda

Liked: Staff & service, property conditions & facilities
No like
Stayed 2 nights in Oct 2025

4/10 Poor

Stacey, CHILLIWACK

Business traveler
Liked: Cleanliness, amenities
Parking was under construction. HVAC needed fixing. TV was so old it had blue colour on the picture on two thirds of the tv. My cards didn’t work for my door so I had to go back down and get new ones.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super happy with my stay..most likely our go to place now for our annual trip to Springfield
Stayed 1 night in Oct 2025

10/10 Excellent

Davidson

Stayed 3 nights in Oct 2025

10/10 Excellent

Glorivelisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Carolyn

Stayed 1 night in Oct 2025

2/10 Terrible

Alice

Stayed 1 night in Sep 2025