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Hotel UMass

2.5 star property

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Photo gallery for Hotel UMass

A modern living room with a fireplace, red curtains, and a wooden dining table.
Property video
A hotel room with a large TV screen displaying the hotel name, a wooden bookshelf, a dining table with chairs, a potted plant, and a red curtain.
A modern building with a grid-like facade, multiple balconies, and a spacious courtyard with geometric sculptures.
A modern hotel lobby with a large TV screen displaying the hotel name, red chairs, wooden shelves, and a clock on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
The current price is $161
includes taxes & fees
Aug 9 - Aug 10

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Place, Amherst College
    ‪6 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white linens and red accents, a large window with curtains, and a view of the outdoors.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens and a red throw blanket, flanked by two bedside tables with lamps and a phone.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a headboard, two bedside lamps, a window with curtains, and a view of buildings outside.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About this property

Hotel UMass

Amherst hotel steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge, and 5 coffee shops/cafes. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with safes and complimentary newspapers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Dining is available at the restaurant and guests can grab coffee at one of the 5 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Amherst hotel also offers a library, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Hotel UMass has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful on campus stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emily Van

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Room was super comfy and breakfast hit the spot.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Very good service and nice stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, tasty breakfast and a nice lobby to relax in.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brett

Liked: Amenities
Great stay. Just one thing — the room coffee maker was broken.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Well built facility and very well maintained and clean. Rooms were quiet inside. Location was perfect for our UMass campus tour!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the decor was up to date. Staff was lovely - very helpful with questions. Parking was easy. Breakfast was great - there was an assortment of foods. I would definitely come back!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olufemi

Liked: Cleanliness, amenities, property conditions & facilities
Very neat room and really courteous staff.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, conveniently located, good amenities; I had no issues and it was easy to store my luggage after checking out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional. The room was very clean and had a great view. We would stay there again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was great, the room was clean, comfortable, and quiet. While not the most up to date in terms of style, nothing was worn out. If you want a nice place to stay with great staff for a good price, you can’t go wrong here
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff was wonderful! The room was very clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Damodharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brutalist architecture is a little imposing to the campus. But, everything is in great condition and the staff was wonderful! The breakfast is nice, lots of options.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Convenience of the location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility and rooms, centrally located, convenient and cheap parking, friendly staff, rec facility access is nice, etc. Only complaint was that the lobby coffee was consistently bad (the pre-brewed was off, the machine didn't quite work). Get coffee elsewhere and the rest is fantastic.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The inside parking garage sign for the hotel was a bit confusing at night.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a sleepy weekend on campus but an overall great experience. Convenient, clean, good value for a few less frills than the chains.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying on campus when we visit!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, access to a meal during a snowstorm, under-roof parking also during a snowstorm and a very clean room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025