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Hotel UMass

2.5 star property

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Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock
Property video
Premium bedding, Select Comfort beds, in-room safe, iron/ironing board
Lobby sitting area
Free continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
The current price is $161
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, UMass Fine Arts Center
    ‪6 min walk‬
  • Place, Athletic Fields North
    ‪8 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About this property

Hotel UMass

Amherst hotel steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge, and 5 coffee shops/cafes. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with safes and complimentary newspapers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Dining is available at the restaurant and guests can grab coffee at one of the 5 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Amherst hotel also offers a library, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Hotel UMass has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1012 reviews
Rating 8 - Good. 228 out of 1012 reviews
Rating 6 - Okay. 87 out of 1012 reviews
Rating 4 - Poor. 30 out of 1012 reviews
Rating 2 - Terrible. 35 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emily Van

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Room was super comfy and breakfast hit the spot.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Very good service and nice stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, tasty breakfast and a nice lobby to relax in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional. The room was very clean and had a great view. We would stay there again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olufemi

Liked: Cleanliness, amenities, property conditions & facilities
Very neat room and really courteous staff.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff was wonderful! The room was very clean!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Convenience of the location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, access to a meal during a snowstorm, under-roof parking also during a snowstorm and a very clean room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying on campus when we visit!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chin-Wen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Housekeeping was so helpful. Can’t wait for our next stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff, great view and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on campus location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
For the staff at the front desk to the cleanliness of the room, it was the best hotel. I’ve stayed in in very very long time. I will definitely come back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Subrato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Enilo

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with accommodations!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay in a comfortable, clean room -- will stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ed

Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Oct 2025