Hotel UMass

2.5 star property

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Lobby
Property video
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
$161
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, UMass Fine Arts Center
    ‪6 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel UMass

Amherst hotel steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Amherst hotel also offers a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Hotel UMass has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for Family Campus Visit

We stayed overnight as a family of 5. We were visiting UMass to take a tour of the campus. Hotel UMass were able to set up in adjoining rooms. Rooms were clean, AC worked well, bathrooms clean and provided amenities. Breakfast was great. The views of campus of fantastic. We took a great walk around the lake and were able to aquaint ourselves with the campus on our time before the formal tour. Parking was simple too.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, room very clean and comfortable and close to all
Stayed 1 night in Sep 2025

10/10 Excellent

Aamir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonah

Stayed 1 night in Sep 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Great location directly on campus with top notch service and comfortable clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel UMASS was a wonderful experience. Everyone and everything was perfect. I appreciated the gluten-free items provided for breakfast and the diligence of the employees in making sure that the area was safe. It was exciting being there during the students' return, even though that was not my purpose in being there. I highly recommend this accommodation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent dining hall area open to hotel guests, lots of free parking.
Stayed 1 night in Sep 2025

10/10 Excellent

aikta

Breakfast Air conditioner
Stayed 2 nights in Sep 2025

10/10 Excellent

Subrato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 8 nights in Aug 2025

8/10 Good

Edward, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being an old person, seeing all the fresh, eager young people on campus was invigorating. Loved wandering the grounds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

8/10 Good

Carol, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Near my granddaughter’s dorm
Stayed 1 night in Sep 2025

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel overall is in decent shape and the location is great. The showers however were disgusting. They need an upgrade and some tlc. My girlfriend and I were too grossed out to use it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chetan

Stayed 1 night in Aug 2025

10/10 Excellent

linda

Stayed 2 nights in Sep 2025

10/10 Excellent

Chin-Wen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Sep 2025

8/10 Good

Teri, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for moving in a student to UMass. Nice to have breakfast included. The bathroom was super small!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sunli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and 5 star service!

Our experience was great! Tynesia and Brittany were amazing! They were helpful with us having booked one reservation for Thurs night, and another reservation for Fri and Sat... they made us a priority to get a room before 3:00 on Friday. The rooms were clean and comfortable. The coffee in the lobby was really really good. Shower water was hot. Rooms were quiet. All around a great experience!
Stayed 2 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is needing some modernization and up keep.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025