2/10 Terrible
Joy
Feb 20, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave the manager an opportunity to reach out before posting my review, but they did not. The first room we were given had VERY stained mattresses, stained linens/towels, a comforter that looked filthy, dirty walls, no shower curtain, and a toilet that did not flush well. I have pictures. We requested a different room on a floor other than the 2nd floor(our daughter's team had multiple rooms on that floor and they were all very dirty). After 3 hours, we finally got a different room on the 3rd floor. Still dirty, but at least the mattresses were decent. My husband and I, as well as multiple teams from our town, went to Walmart and bought sheets, covers, and towels because nobody wanted to use the stained ones provided. Also, they only have 1 person working the desk during prime check-in time hence why it took 3 hours to get a different room. I would not recommend this hotel to anyone. Had my daughter not been there with her team, we certainly would have left after seeing the condition of the rooms.
Joy
Stayed 2 nights in Feb 2025