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La Quinta Inn & Suites by Wyndham Springfield MA

3.0 star property

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Photo gallery for La Quinta Inn & Suites by Wyndham Springfield MA

Indoor pool
Meeting facility
Lobby
Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$136
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
100 Congress Street, Springfield, MA, 01104
  • MassMutual Center
    ‪14 min walk‬
  • MGM Springfield
    ‪17 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪2 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(139 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, City View (Mobility Accessible)

Room, 1 Queen Bed, Accessible, City View (Mobility Accessible) | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, City View (Mobility Accessible)

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

Deluxe Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(77 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,009 reviews
Holiday Inn Express Springfield Downtown by IHG

About this property

La Quinta Inn & Suites by Wyndham Springfield MA

Hotel in Metro Center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
La Quinta Inn & Suites by Wyndham Springfield MA offers 208 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

La Quinta Inn & Suites by Wyndham Springfield MA features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 4898 square feet (455 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

La Quinta Inn & Suites by Wyndham Springfield MA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,898 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1964
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010342810
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quinta Inn Springfield
Quinta Springfield
Quinta Wyndham Springfield MA Hotel
Quinta Wyndham Hotel
Quinta Wyndham Springfield MA
Quinta Wyndham
Hotel La Quinta by Wyndham Springfield MA Springfield
Springfield La Quinta by Wyndham Springfield MA Hotel
Hotel La Quinta by Wyndham Springfield MA
La Quinta by Wyndham Springfield MA Springfield
La Quinta Inn Suites Springfield
La Quinta Suites Springfield
La Quinta Inn & Suites by Wyndham Springfield MA Hotel
La Quinta Inn & Suites by Wyndham Springfield MA Hotel
La Quinta Inn & Suites by Wyndham Springfield MA Springfield
La Quinta by Wyndham Springfield MA
La Quinta Inn Suites Springfield
La Quinta Inn & Suites by Wyndham Springfield MA Springfield

Reviews

La Quinta Inn & Suites by Wyndham Springfield MA Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 576 out of 1260 reviews
Rating 8 - Good. 341 out of 1260 reviews
Rating 6 - Okay. 196 out of 1260 reviews
Rating 4 - Poor. 82 out of 1260 reviews
Rating 2 - Terrible. 65 out of 1260 reviews

Reviews

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities
I will be back soon
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
There was a lot of miscommunication- but in the end it all worked outz
Stayed 3 nights in Jun 2025

2/10 Terrible

Vidhi

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

laura

Stayed 1 night in May 2025

6/10 Okay

Thea

Traveled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Robert, Lawrence Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

P

Stayed 1 night in May 2025

6/10 Okay

P

Liked: Cleanliness, staff & service
The pool is not heated as said. The breakfest coffee is simple and the staff satyed all the time chating in the room. This is not professional. The room is old and the price is high for what is offered
Stayed 1 night in May 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the highways.
Stayed 4 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Althea

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was close to downtown, it is in a convenient location, close to malls, restaurants and other businesses especially since we drove there. Here are my reasons for a poor rating: 1. The room was advertised as a deluxe suite, my impression of a suite is two separate rooms. Possibly a bedroom and a living area with a pull out bed. We traveled as a family. What I got was a bedroom with two queen beds and a coach/pullout bed. The front desk was called to clarify, for the price I paid I expected a suite. We were told that is a suite and every hotel is different. Within 20 minutes the manager called the room stating that he was told we had a complaint and he wanted to discuss the issue (he was pleasant to communicate with). However, a clarification is not a complaint and we did not ask to speak with a manager. We wanted to know if the incorrect room was assigned, as that room was not a suite, even if the word deluxe is used. 2. We ask daily for tissue 3. No housekeeping came to the room. 4. We had to ask for towels. We were told to leave the dirty ones outside the room and housekeeping would pick them up, no one did, even when we were checking out, the towels were still there. 5. Our room key was deactivated on the second night. We were locked out of the room. We had to go to the front desk and reactivated them. I work as a receptionist and reservationist for 6 years. I do know every hotel is different, but I also know that customer service should be the same.
Stayed 2 nights in May 2025

8/10 Good

Yan, Acton

Stayed 2 nights in May 2025

4/10 Poor

Brittany

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was quite disappointed with our stay. Common areas were dirty and there was a persistent smell through out the whole building. Both times we went to the pool there were no towels and we ended up having to walking to the desk dripping wet to ask for some. There was also a decent amount of debris floating in the pool that should have been skimmed out. Breakfast was also highly disappointing. They kept running out of things and not replacing them. I got to the end of finally making a waffle for my daughter after having to find someone to refill the waffle batter and there was no syrup left except for a huge sticky puddle under the dispenser as it leaked. The counters, floors and tables were dirty and not just dirty from that day but clearly needed extra attention. We had a pull out couch for my son. I had requested extra pillows and blankets beforehand. When I double checked when we were checking in, they handed me a pile with one pillow and a thin blanket while I am juggling all of our stuff and three kids alone. My son was freezing and uncomfortable all night as a comforter wasn't provided for the pull out. We were provided 3 bath towels for all 4 of us but we made it work using the smaller hand towels. The tiny shampoo and conditioner bottles were almost completely empty which lead to me having to go request more while on a deadline to get everyone ready to leave. I have stayed at other La Quinta hotels and have been satisfied but this one was poorly run and not clean.
Stayed 1 night in May 2025

8/10 Good

Jorge

Traveled with family
Stayed 3 nights in May 2025

10/10 Excellent

Varin

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, room was nice.
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Construction everywhere
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Staff & service, amenities
My room door wasn't really working and bathroon design door is to close to toilet
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind, efficient, and heĺpful.Guests seemed relaxed.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025