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La Quinta Inn & Suites by Wyndham Springfield MA

3.0 star property

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Photo gallery for La Quinta Inn & Suites by Wyndham Springfield MA

Indoor pool
Game room
Exterior
Lobby
Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Congress Street, Springfield, MA, 01104
  • Paramount Theater
    ‪9 min walk‬
  • Springfield Museums
    ‪12 min walk‬
  • MassMutual Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, City View (Mobility Accessible)

Room, 1 Queen Bed, Accessible, City View (Mobility Accessible) | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, City View (Mobility Accessible)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

Deluxe Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1006)
The price is $129
per night
$146 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Express Springfield Downtown by IHG

About this property

La Quinta Inn & Suites by Wyndham Springfield MA

Hotel in Metro Center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
La Quinta Inn & Suites by Wyndham Springfield MA offers 208 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

La Quinta Inn & Suites by Wyndham Springfield MA features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 4898 square feet (455 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

La Quinta Inn & Suites by Wyndham Springfield MA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,898 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010342810
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quinta Inn Springfield
Quinta Springfield
Quinta Wyndham Springfield MA Hotel
Quinta Wyndham Hotel
Quinta Wyndham Springfield MA
Quinta Wyndham
Hotel La Quinta by Wyndham Springfield MA Springfield
Springfield La Quinta by Wyndham Springfield MA Hotel
Hotel La Quinta by Wyndham Springfield MA
La Quinta by Wyndham Springfield MA Springfield
La Quinta Inn Suites Springfield
La Quinta Suites Springfield
La Quinta Inn & Suites by Wyndham Springfield MA Hotel
La Quinta Inn & Suites by Wyndham Springfield MA Hotel
La Quinta Inn & Suites by Wyndham Springfield MA Springfield
La Quinta by Wyndham Springfield MA
La Quinta Inn Suites Springfield
La Quinta Inn & Suites by Wyndham Springfield MA Springfield

La Quinta Inn & Suites by Wyndham Springfield MA Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 589 out of 1282 reviews
Rating 8 - Good. 367 out of 1282 reviews
Rating 6 - Okay. 185 out of 1282 reviews
Rating 4 - Poor. 83 out of 1282 reviews
Rating 2 - Terrible. 58 out of 1282 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

There was TV outage all night and morning. Very inconvenient. Looking for Travelocity to contact hotel management on my behalf and refund my charges. There Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 1 night in Nov 2024

4/10 Poor

Ji

Stayed 2 nights in Oct 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire premise smells like marijuana. The first room I checked into smelled like smoke so bad I had to switch. The second room- trim was falling off, the toilet worked half the time, and the entire floor smelled like marijuana. The neighbors were extremely noisy, kids running up and down the halls slamming doors all night. When asked to stop they wouldn’t. I tried to call the front desk, but the phone didn’t work! I stayed for 5 nights and requested service twice, but they never even so much as emptied my trash or brought fresh towels or changed the toilet paper. Five nights. The bed had springs poking your back. I have stayed in worse hotels, but never for $120 a night. Absolutely atrocious all the way around.

8/10 Good

j. Ignatius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Angelica

Traveled with pets
Disliked: Staff & service, amenities
Rude staff at the front desk and housekeeping is extremely noisy allowing doors to continuously slam as they are servicing rooms! The housekeeper knocked soo loud as if she was trying to bring down the door and front desk gave me keys that didn’t work and check in took a half hour due to understaffed and long lines. I was told that keys would be brought up to me since I was on the 5th floor with a cart full of my belongings and the person never came up and I had to go back down to the desk and stand in line for another 20 minutes to get new keys issued! I will NEVER stay at this property again as they are completely disorganized and don’t care about the guests comfort whatsoever and better off staying at any of the Hilton’s or Marriott properties in the area!
Stayed 7 nights in Oct 2024

6/10 Okay

LaDonna

Business traveler
Liked: Cleanliness, room comfort
Check out the hotel policies before you book
There was a lot going on that weekend so I understand that things can be a little edgy and maybe I was so tired that I could not tolerate any opposition to checking in. I had names on the rooms that I paid for on Hotels.com of individuals that did not come so I asked to changed the names of the occupants in two of the four rooms. At first I was told no I cannot do that. I almost lost my cool. I am standing in the lobby with two students from Simmons University that need to check into a room. Then I was told that because they have a liquor license, the 20 year old student could not check in at all. That is the craziest thing I every heard. Why not take the time to card whoever is drinking instead of forbidding them to check in. We had enough over 20 year olds to check everyone in but that whole experience left me wondering if I would every return to this hotel again. The discounted rate is not worth the hassle.
Stayed 1 night in Nov 2024

2/10 Terrible

Sandra

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole floor of where we stayed smelled like marijuanna and we stayed there with children. The room was not very clean and had no soap or other toiletries.
Stayed 2 nights in Nov 2024

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As far as the room, the bathroom was tiny and the towels shouldn’t be called bath towels , never seen bath towels that small in a hotel room
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Overall totally fine stay. Staff were excellent and very friendly. Breakfast had warm and cold options, though some days options/stocking was limited. Great to have parking. The room was in need of updates: peeling wallpaper and thin towels. The bathrooms are tiny, but do come with toiletries. The mini fridge is nice to have. AC works great! Overall, the place is in need of updates, but stay was totally fine.
Stayed 2 nights in Nov 2024

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
room smelled like marijuana
Stayed 1 night in Nov 2024

2/10 Terrible

Dominga, Bernville

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tub would not drain. Was told they had no one there to fix it. Would have to wait. Showered 2 days in overfilled tub. Canceled second day stay, but When attempted to cancel both days was told money would not be refunded. Although lady was very professional at desk I am very unhappy.
Stayed 2 nights in Nov 2024

4/10 Poor

Debora

Business traveler, Traveled with partner
This hotel has seen better days. The furniture is torn, the “wood” furniture has chipped corners and worn edges. None of the lampshades are straight. The bathroom needs to be gutted. Broken soap shelving in shower broke off and caulking slopped on. The best part is the sign with prices of what they’ll charge you if you steal the cheap towels. At $241 per night I expect way better than this and won’t stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Great coffee, small bathroom. Overall needs some TLC
Stayed 3 nights in Oct 2024

6/10 Okay

Renee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Upon or arrival after checking in we went to our room..key did not work. Went to get a new key which also did not work. A staff member had to come and let us in and we were not able to leave our room because we would not be able to get in and was told the problem could not be fixed until the morning. Very inconvenient.
Stayed 1 night in Nov 2024

6/10 Okay

Melinda

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Zeneyda

Traveled with partner
Liked: Cleanliness, staff & service
Th shower spray was loose like at 4:30 pm I told the lady again like at anlmost 9’pm and that’s when she send someone to look at it . A male came to tide it up but when the shower was on was making a big noise when opened. He said if I don’t turn the shower cool it will not make noise. So basically I just took a shower almost with hot water . The bathroom had a cracked on the wall bathtub bottom he said it’s been like that it will be fine.
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. Free breakfast is always a plus

8/10 Good

William and or Maria, Jackson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was clean, pet friendly, staff (Kim (or maybe her name Karen(?) and Yvonne were very friendly and accomodating. The only concern was that the hot water in the shower only got warm.

6/10 Okay

Christopher

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikki

Stayed 1 night in Oct 2024