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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
5 bars/lounges
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Property amenity
5 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Bar
$192
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • Place, MGM Springfield
    ‪1 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield King

9.0 out of 10
Wonderful
(97 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street Queen

8.6 out of 10
Excellent
(37 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Stay Well Main Street King

9.2 out of 10
Wonderful
(43 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Stay Well Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Holiday Inn Express Springfield Downtown by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,063 reviews
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About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 967 out of 1440 reviews
Rating 8 - Good. 265 out of 1440 reviews
Rating 6 - Okay. 114 out of 1440 reviews
Rating 4 - Poor. 48 out of 1440 reviews
Rating 2 - Terrible. 46 out of 1440 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was ok, I understand that Housekeeping is probably short staffed but long hair was found on the sink in two areas as well as 2 of the towels. I thought the rooms would be a little better sound damper, but could still hear roadside traffic on the 5th floor. Staff was friendly, but did not ask me how my stay was at the end.
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place, 5 stars!

My brother and I were traveling to Maine to visit our family . We stayed at this resort on the way up and the way back since it was the half way point on our journey. We both were very impressed by how nice it was . Everything from the cleanliness to the industrial decor . Great vibes !! It was also the cleanest casino I ever visited. I will be staying there always from now on . The staff was very friendly and helpful as well. 5 stars!
Stayed 1 night in Aug 2025

10/10 Excellent

donald

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay here again!

The hotel itself was well maintained and interesting. Look for all the Dr Seuss clues while walking around, it’s fun. The rooms are oversized which makes it fun to stay in as well. The beds were very comfortable. The parking garage is sketch but safe enough from break ins. The casino was loud and obnoxious to walk around to get around the hotel, but it’s a casino so you can’t expect much since that is the hotel’s revenue. All in all, considering other hotels in Springfield, I’d stay here again 10 out of 10 times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alphonso

Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Traveled with family
The hotel was clean but im bot impressed with the amenities. There was no microwave or fridge in the room. I paid almost $200 plus a resort fee and didnt have a microwave or minifridge thats disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Will

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and informative. Excellent check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Stayed 3 nights in Aug 2025

10/10 Excellent

Julius

Stayed 1 night in Jul 2025

6/10 Okay

Ara, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Rima

Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No valet parking. It was not clear where to park or how to get into the hotel. There was someone asking for money at the elevator. The room was nice and it was clean. The casino did nothing for me.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise, Yonkers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local getaway. Beautiful rooms, plenty of games to choose from. Movie theater for the teenager. Wished there was dedicated Hotel parking. Refrigerator available for a fee and Please consider putting a microwave available somewhere in the hotel for guests.
Stayed 2 nights in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed by the accommodations for my get-away. Comfortable, clean and quiet. The dining options were good; however, I was perplexed why decaf coffee was not available at the coffee kiosk by the Market Place entrance. Another suggestion is a map showing the layout of the facility and casino floor. Finally, better direction on playing the various slot and table games. It would have made my experience as a first timer a bit more enjoyable. I will be back though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Bed was very comfortable. Hotel staff are friendly and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the rooms. Great designer. Will definitely be backpacking
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Springfield. Don’t leave the building to wander around. However the facility itself was fabulous.
Stayed 1 night in Aug 2025

10/10 Excellent

Tinashe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay - rooms and hotel were tastefully designed and elegant.
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue 😔 is I booked a Main Street room and it was not available upon check-in
Stayed 1 night in Aug 2025

6/10 Okay

Yvonne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room next to us was very noisy right up to 130 in the morning. It sounded like kids were left there without adult supervision. We did not have a peaceful sleep.
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside the casino/hotel its safe, area around hotel is less safe feeling. Parking garage, approached by someone asking for money.
Stayed 2 nights in Aug 2025