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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video - submitted by JetsettingJabber
Casino
5 bars/lounges
5 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Breakfast available
$237
includes taxes & fees
May 10 - May 11

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • Place, MGM Springfield
    ‪1 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪11 min walk‬

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield King

9.0 out of 10
Wonderful
(109 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield Queen

9.2 out of 10
Wonderful
(25 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street King

9.2 out of 10
Wonderful
(39 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street Queen

8.6 out of 10
Excellent
(41 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Restore Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Restore Main Street King

9.2 out of 10
Wonderful
(44 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Restore Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Restore Main Street Queen

9.0 out of 10
Wonderful
(16 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
Metro Center
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,160 reviews
Holiday Inn Express Springfield Downtown by IHG

About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1033 out of 1523 reviews
Rating 8 - Good. 275 out of 1523 reviews
Rating 6 - Okay. 115 out of 1523 reviews
Rating 4 - Poor. 48 out of 1523 reviews
Rating 2 - Terrible. 52 out of 1523 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

8/10 Good

ashley

Stayed 1 night in Jan 2026

6/10 Okay

craig

Stayed 4 nights in Jan 2026

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Boutique and very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Stacey

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Didnt like that we couldnt check in to our rooms till after 4pm and no discount or late check out offered
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is fantastic, and the staff is incredibly friendly and helpful. There are various dining options available. This is my second time staying at this hotel, and I’m happy to say that it’s still great. The parking is free, which is a plus.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. The rooms are gorgeous and the bed is so comfy. I wish I could live here. 10000% recommend. Can’t wait to come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Very nicely appointed rooms and nice property.
Stayed 1 night in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful! Would have like a mini fridge in the room but made do with the ice bucket. Was approached by people on drugs outside the building but the MGM is great!
Stayed 1 night in Sep 2025

10/10 Excellent

Sergey, N Miami

Stayed 1 night in Jan 2026

10/10 Excellent

Sergey, N Miami

Stayed 1 night in Jan 2026

10/10 Excellent

kimberly

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, nice restaurants and sports bar. Staff could use improvement in their customer service skills from front of house to servers.
Stayed 1 night in Dec 2025

8/10 Good

william

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was ok
Stayed 1 night in Dec 2025

6/10 Okay

John

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked the room to use the pool & spa & neither were open & out of service but doesn't say it anywhere on the website before booking
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Stayed 4 nights in Jan 2026

10/10 Excellent

Alex, Danbury

Stayed 1 night in Jan 2026

10/10 Excellent

Sergey, N Miami

Stayed 1 night in Jan 2026

10/10 Excellent

trong

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes .. everything was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Loretta

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spectacular, this is three years now we’ve been going there. Staff are professional and friendly. Casino is spotless, bar and floor staff great. Restaurants are really good, especially the steakhouse. We usually go off season, for good reason, we don’t like crowds. Great town too for eating and browsing, I’ve seen significant change in the town over the past three years, it’s changing…for the best.
Stayed 3 nights in Sep 2025

8/10 Good

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms
Stayed 1 night in Jan 2026