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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
5 bars/lounges
Property amenity
5 bars/lounges
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Bar
$176
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • Place, MGM Springfield
    ‪1 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield King

9.0 out of 10
Wonderful
(95 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street Queen

8.6 out of 10
Excellent
(36 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Stay Well Main Street King

9.2 out of 10
Wonderful
(43 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Stay Well Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Holiday Inn Express Springfield Downtown by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,049 reviews
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About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 968 out of 1440 reviews
Rating 8 - Good. 264 out of 1440 reviews
Rating 6 - Okay. 115 out of 1440 reviews
Rating 4 - Poor. 46 out of 1440 reviews
Rating 2 - Terrible. 47 out of 1440 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The half price discount on food in the food court if you have a players card was a great surprise ,plus points add on to the discount for a very affordable meal !
Stayed 2 nights in Aug 2025

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, amenities
Can’t smoke the grass.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything. Only thing is their is no microwave or refrigerator so alot of food was wasted. Pleaseeeeeeee get microwaves in the rooms. Other than that AMAZING
Stayed 4 nights in Aug 2025

10/10 Excellent

John omer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathryn

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

william

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel lobby staff
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun at the MGM Springfield, their is a lot to do. They have a movie theater, a lot of restaurants to pick from to eat. Staff are nice and informative. Fun place to go
Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Stayed 1 night in Aug 2025

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and casino were beautiful, thankfully we didn't need to leave the building though. Not much off the property that was too safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fun as always . Staff was great and helpful with my upgrade
Stayed 1 night in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Great
Stayed 1 night in Aug 2025

8/10 Good

phil

Liked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel M

Disliked: Property conditions & facilities
Area around casino is literal ghetto. Dirty/homeless/scary. Parking garage is sketchy Valet was nowhere to be seen twice today so I ended up parking my own car both times. People working the casino seem completely uninterested in their jobs. I used to live in Chicopee, am in town for business, so I made it a point to stay at the casino for my first time because I have never done so, and it was a huge mistake. Shame on me for thinking that Springfield could have something nice lol
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Quiet, comfy, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect with addition of a few amenities

The hotel itself was beautiful, quiet, and secure. So it pains me to have to say I was disappointed that the king room did not feature a mini fridge or a microwave. The microwave isn’t a huge thing but would have been nice. The mini fridge is kinda a big deal as you always have things you want to store in fridge on trips whether for a night or two and especially longer stays.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Aug 2025

10/10 Excellent

alle may

Traveled with partner
Liked: Amenities
The whole experience was wonderful for my got there. They were late with my room and they gave us a voucher that we could eat or drink something and they gave us a text window room was ready. I really appreciate it.
Stayed 1 night in Aug 2025

4/10 Poor

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was cool, industrial in design bit the casino was just sad
Stayed 1 night in Apr 2025