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Quality Inn Chicopee - Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Premium bedding, desk, iron/ironing board, rollaway beds
Interior
Lobby
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Explore the area

Map
463 Memorial Dr, Chicopee, MA, 01020
  • Chicopee Falls Dam
    19 min walk
  • Indian Motorcycle Museum
    7 min drive
  • Baystate Medical Center
    10 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    10 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Chicopee/Springfield

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1048)
The price is $137
per night
$155 total
includes taxes & fees
Dec 14 - Dec 15
Hampton Inn Chicopee/Springfield

About this property

Quality Inn Chicopee - Springfield

Chicopee hotel with free breakfast
Coffee/tea in a common area, a business center, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Chicopee - Springfield has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.6
Rating 10 - Excellent. 108 out of 676 reviews" "
Rating 8 - Good. 210 out of 676 reviews" "
Rating 6 - Okay. 156 out of 676 reviews" "
Rating 4 - Poor. 117 out of 676 reviews" "
Rating 2 - Terrible. 85 out of 676 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jodi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pet friendly, bad smell
We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again.
Stayed 1 night in Sep 2023

2/10 Terrible

Gilbert, Guilford

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not open to the public. They charged me anyways.
Stayed 3 nights in Jul 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Think twice about it
I have used this hotel many times before and just seems to be going downhill.the card entry system still doesn't work for exterior doors 2 years later. I do not think housekeeping knows what a vaccum is.maitence department has no idea how to clean carpets. Housekeeping should be given scrubbing bubbles to use on tubs it doesn't matter what area you stay in the hotel same issue. The biggest draw back was the group in the lobby when I arrived then I found out they are using hotel as housing. The other big iss was when I went up stairs to my room the whole hallway smelled of fish.(cooked)when I got to my room other end of hall I left my door open and open the window to get smell out of hallway.i said something to the front desk they informed me it was a long term tenant. They apologized to me. I said say something tell they to open windows when cooking. I guess it's time to find a new place when in town because it truly seems that the owner of property doesn't care about things. The front desk did all they could for me I said thank you. It's amazing that the price here is only slightly less than other hotels in area with far better amenities.
Stayed 2 nights in May 2023

6/10 Okay

Janet

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

MARK

Liked: Cleanliness, property conditions & facilities
Central location but more importantly the staff here is exceptional.
Stayed 1 night in May 2023

4/10 Poor

Kyuhyung

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room had no ventilation and smelled bad, and I was assigned a room without even changing the bed sheets. I was on the first floor and the window screen door was torn and I couldn't even open it for air circulation. The length of the shower handle so tight that even an adult woman could not open the shower by my self without my husband's help. Only good thing kind every staff and Coffee prepared in the lobby.
Stayed 1 night in May 2023

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Good value for the price
Stayed 1 night in May 2023

10/10 Excellent

Lynnette

Stayed 2 nights in May 2023

2/10 Terrible

David

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was pleasant. Building is in need of improvement in every area. Non smoking, but room smelled of smoke. Bed was lumpy looking. Icemaker roared and leaked down the hall. After a local evening event, we chose to make a 2-hour middle-of-the-night drive home rather than stay.
Stayed 1 night in May 2023

2/10 Terrible

John

Stayed 2 nights in May 2023

6/10 Okay

geraldine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Chicapee
Hotel is old, needs a do-over.
Stayed 1 night in May 2023

4/10 Poor

Tammy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shady place
Locked doors raises safety questions. Front desk staff was very good. Super friendly. Room smelled of smoke. Pillows were tiny. Stains on sheets. Bathroom was not good. Cracked tiles, dirty floor, stained tub. Definitely not the standard of Quality Inn’s I’ve stayed in before.
Stayed 1 night in Apr 2023

4/10 Poor

ahmand

Disliked: Cleanliness, property conditions & facilities
Bed was dirty like it a guess just got out. Hairs everywhere! A dirty cloth on the nightstand of idk what! All exits were proped open all night.
Stayed 1 night in Apr 2023

4/10 Poor

Randi

Traveled with family
When I arrived at the property, I sat in the parking lot with my young son and looked around, The building to the left had one window where it looked like someone had a brawl inside. The blinds were all beaten up and looked awful. I had read the reviews and they seemed mixed. I didn't feel safe going into the hotel so we left. I booked into the Tru Hilton a couple of doors down and called the Quality and cancelled my reservation. I am not usually a nervous person staying at hotels as I travel by myself often. This hotel just didn't feel safe to me. It looks as though people might live there instead of it being a hotel only facility.
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Owner needs to look into property
The owner needs to fix outside door locks. Rugs could use a good cleaning/ shampoo. Other than that it was a good place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place overall
The owner needs to fix the eletronic door entry. This has been a issue for a while.if door is not propped open you can't get back in. You can go to front door but if nobody in lobby and the desk clerk has to go help another guest your stuck outside.
Stayed 1 night in Apr 2023

2/10 Terrible

Emilio

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N othing the staff is rude wanted to charge me more than I pay for
Stayed 1 night in Mar 2023

6/10 Okay

Monica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Blood
Our room had blood in the bathroom so we had to move rooms after we already unpacked with a one year old
Stayed 1 night in Mar 2023

10/10 Excellent

Bill

Traveled with group
Satisfied stay
It was just a quick night stay was very clean. Everything was intact. The only issue was the toilet was running slow, but I let the front end know so hope they were able to get that resolved.
Stayed 1 night in Mar 2023

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Carpet in room needs to be changed. Tub has porcelain chipped out of it
Stayed 1 night in Mar 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Magalis

Liked: Cleanliness, staff & service
Great! Easy! Quick! Excellent!
Stayed 1 night in Feb 2023

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service
Good area i bit outdated room was clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Praseuth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and check in was at ease!
Stayed 1 night in Jan 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the room and staff friendliness and breakfast choices were fine but the brackets for the shower and tub curtain rod were rusty.
Stayed 1 night in Jan 2023