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Quality Inn Chicopee - Springfield

2.5 star property

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Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Free daily continental breakfast
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$112
includes taxes & fees
Feb 17 - Feb 18

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Chicopee - Springfield

Chicopee hotel with free breakfast
Coffee/tea in a common area, a business center, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Chicopee - Springfield has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 848 reviews
Rating 8 - Good. 235 out of 848 reviews
Rating 6 - Okay. 189 out of 848 reviews
Rating 4 - Poor. 147 out of 848 reviews
Rating 2 - Terrible. 136 out of 848 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Stephanie, Franklin

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Qing

Stayed 1 night in Nov 2025

4/10 Poor

sarah

Stayed 1 night in Nov 2025

2/10 Terrible

Renee L

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel really needs to be upgraded. There were bugs and the bathrooms were terrible. My experience was not good.
Stayed 2 nights in Nov 2025

10/10 Excellent

sarah

Stayed 1 night in Nov 2025

6/10 Okay

alicia

Traveled with partner
It was ok for a night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Noreen

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms from second floor to first where I got woken up by drink kids
Stayed 1 night in Oct 2025

4/10 Poor

Marcio

Disliked: Amenities, property conditions & facilities
Torn carpet throughout including in room, wallpaper missing/torn, rusted lighted fixtures, everything just a bit "off". Staff was pleasant, I felt safe, heating worked.
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Traveled with group
Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sarah

Stayed 2 nights in Oct 2025

6/10 Okay

Leonardo

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 3 nights in Oct 2025

4/10 Poor

Pam

Disliked: Cleanliness
Dirty towels, noisy room, beds are sinking in middle. Tub is stained dirty.
Stayed 1 night in Oct 2025

2/10 Terrible

Ginette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like smoke and mildew and was unclean. The staff was helpful in the morning when we cancelled our extra night
Stayed 2 nights in Oct 2025

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty. Mold in the shower. Chairs and carpets stained and filthy.
Stayed 1 night in Sep 2025

4/10 Poor

Daniela

Stayed 2 nights in Oct 2025

2/10 Terrible

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was in disrepair, the carpets were patched, the chair was ripped and did not raise up at all, the wall paper was peeling, the celling had water stains and mold, the tub was stained and did not have a stopper and creaked when you stepped into it. The walls in the bathroom were permanently dirty, the back of the toilet was a piece of plastic that did not fit properly, the vents on the a/c were broken, there were no tv stations, the furniture was all marked up and had small dents. The silver lamps were completely rusted as was the shower rod. The toilet barely flushed, the room smelled of overpowering lemon and gym socks. I could keep going but you get the picture. If there was any other place to stay I would have left.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC system had no grill on the front of it and was absolutely filthy and jammed with dirt and what looked like mold. There were gaping holes in the walls, barely patched up. The rugs were filthy and smelled musty throughout the entire hotel. Paint coming off the walls everywhere, bathroom tub looked like there was brown dirt and rust staining throughout. Bathroom was repulsive. Stayed here out of desperation with a few other couples for an event where there was no other availability. All of us felt the same way and wound up checking out a day earlier than planned and just abandoning the second night cost. Stay away and avoid at all possible efforts. Horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathaniellie

Stayed 4 nights in Oct 2025

8/10 Good

Jorge L

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2025

8/10 Good

Tristan

Business traveler
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Kelvin

Stayed 2 nights in Sep 2025