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Quality Inn & Suites Northampton - Amherst

2.5 star property

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Photo gallery for Quality Inn & Suites Northampton - Amherst

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Free daily on-the-go breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor) | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Fitness facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Gym
  • Parking included
  • Housekeeping
  • 24/7 front desk
$132
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
117 Conz St, Northampton, MA, 01060
  • Place, Smith College
    ‪14 min walk‬
  • Place, Academy of Music Theater
    ‪14 min walk‬
  • Place, Historic Northampton
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed, Non Smoking (Exterior Corridor)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Junior Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed

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About this property

Quality Inn & Suites Northampton - Amherst

Northampton hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Northampton - Amherst offers 88 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Northampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014082140
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Northampton Quality Inn
Quality Inn Northampton
Quality Northampton
Quality Inn Northampton-Amherst
Quality Northampton-Amherst
Quality Inn Suites Northampton Amherst
Quality Inn & Suites Northampton - Amherst Hotel
Quality Inn & Suites Northampton - Amherst Northampton
Quality Inn & Suites Northampton - Amherst Hotel Northampton

Quality Inn & Suites Northampton - Amherst Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 274 out of 1005 reviews
Rating 8 - Good. 305 out of 1005 reviews
Rating 6 - Okay. 210 out of 1005 reviews
Rating 4 - Poor. 117 out of 1005 reviews
Rating 2 - Terrible. 99 out of 1005 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service

Excellent breakfast

We had a room in the older section (doors open to outside) as opposed to newer building with interior hallway. It was clean but a bit dated. Bed very comfortable. There was a loud banging noise periodically coming just behind the wall, probably water heater or pump. Continued at regular intervals day and night. Quite annoying. While checking in were told housekeeping was by request. No big surprise as most hotels have this policy now. We were staying 3 nights so I asked that we have housekeeping after night 2. Desk person said sure and made a note to order that for us. That morning when we left we placed all towels on the bathroom floor and tidied away our belongings to made housekeeping easier. When we returned late that evening, room had not been serviced. Not happy with that. Breakfast offerings were varied, delicious, and well presented. Dining room was clean and staffed with helpful attendant . No complaints there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Florencio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
great location - just off the highway and near to downtown
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool is still not open
Stayed 7 nights in Aug 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, internet access, and bed comfort.
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a motel, not a hotel as the pictures make it out to be. You get what you pay for... This place is renovated and clean but the swing over lock on my door was broken which made us slightly uneasy but everything ended up fine. We did shove the heavy arm chair interesting if it for for added security to ease it minds. Free breakfast, lobby is clean and accommodating. Comfortable bed, room had a fridge and microwave which was a nice surprise. In all, although this was not what I thought it was... It worked out just fine and the room was comfortable. Id go again and would recommend for the comfort and price
Stayed 1 night in Aug 2025

6/10 Okay

matthew

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jules

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Pool was out of order. Staff were responsive and competent.
Stayed 2 nights in Jul 2025

10/10 Excellent

claude

Traveled with family
Liked: Cleanliness, staff & service, amenities
very comfortable bed and clean,quiet room
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Cleanliness for me

Excellent i never been to a Hotel so clean and so right for me suited my needs the staff was nice wifi was good everything was in excellent working condition next time i take a trip up this way definately gonna be using Quality inn here
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean, quiet, helpful staff. The wifi worked only in the lobby. This is an old facility that is in okay condition.
Stayed 3 nights in Jul 2025

2/10 Terrible

Randall

I used Expedia to reserve a room in Amherst Nova Scotia and they reserved a non-refundable in The Us not Canada. I need a refund because Expedia pointed me to a hotel in the wrong country!
Stayed 1 night in Aug 2025

8/10 Good

MARK

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We spent one night at The Quality Inn and were impressed with the updates and the cleanliness of the room. All the upgrades gave it a fresh, contemporary feel, and the staff were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered great comfort and service at a reasonable price. Staff was super friendly and accommodating. Continental breakfast offered various options.
Stayed 1 night in Jul 2025

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service
Room had odd smell. Pillow cases smelled of smoke.
Stayed 1 night in Jul 2025

4/10 Poor

Jaden

Stayed 1 night in Jul 2025

6/10 Okay

Robert

It appears that they are short staffed and under construction
Stayed 7 nights in Jul 2025

10/10 Excellent

Neil

Stayed 1 night in Jul 2025

8/10 Good

Jeannette N.

Liked: Cleanliness, staff & service, amenities
It serves my purpose for the frequent visits I need to make to the Northampton area.
Stayed 6 nights in Jul 2025

4/10 Poor

Kristian

Stayed 3 nights in Jul 2025

8/10 Good

Leina

Stayed 1 night in Jul 2025

8/10 Good

Rachel

It was good
Stayed 7 nights in Jul 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025