Quality Inn and Suites Springfield Southwest near I-72

2.5 star property

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December 2024
January 2025

Photo gallery for Quality Inn and Suites Springfield Southwest near I-72

Suite, Non Smoking (2 Queen Beds) | Desk, iron/ironing board, free WiFi, bed sheets
Indoor spa tub
Front of property
Lobby
LED TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
3442 Freedom Dr, Springfield, IL, 62704
  • Knights Action Park
    5 min drive
  • Washington Park Botanical Gardens
    9 min drive
  • Dana-Thomas House
    11 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    12 min drive

Room options

Suite, Non Smoking (2 Queen Beds)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Efficiency, Suite, 1 King Bed with Sofa bed

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn and Suites Springfield Southwest near I-72

Springfield hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn and Suites Springfield Southwest near I-72 offers 63 accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quality Inn and Suites Springfield Southwest near I-72 provides a spa tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Inn and Suites Springfield Southwest near I-72 is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Springfield
Quality Springfield

Quality Inn and Suites Springfield Southwest near I-72 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 599 reviews" "
Rating 8 - Good. 202 out of 599 reviews" "
Rating 6 - Okay. 98 out of 599 reviews" "
Rating 4 - Poor. 55 out of 599 reviews" "
Rating 2 - Terrible. 34 out of 599 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn & Suites Springfield 8/13/24
Thank you for being truly pet friendly with cats. :-)
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent general cleanliness. A few bugs. Very good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Traveled with family
Liked: Staff & service, room comfort
Affordable, Comfy Beds, Great Pool & Breakfast!
We stay at this hotel every year for the state fair because it is so reasonably priced. Located in a safe area. Employees are front desk were friendly, checking in was a breeze. It’s right across the street from Walmart, Target & even Crumbl Cookie. Less than a 5 minute drive to a ton of restaurants and stores. The breakfast was actually pretty dang good, with a decent selection (yogurt, pastries, bagels, sausage, eggs, biscuits and gravy. The make your own waffles were 10/10. I found the beds to be really comfortable as well as the pillows. The only thing was we couldn’t hook up our FireStick, but really not a big deal at all. Pool was clean. We accidentally stayed past 10PM & the the front desk woman very politely let us know. My family will be continuing to chose with hotel when we visit Springfield.
Stayed 1 night in Aug 2024

2/10 Terrible

Danielle

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
This was the worst hotel I have ever stayed in. Checked in 9/16, the room I was given had a very damp and wet smell. Went to the front desk to speak with someone and was told there had been lots of rain in the area, so it would clear up, went to Walmart bought air freshener and called it a night. The next day 9/17 we woke up in the room smelled like mildew. This clearly told me something had been wet in the room. Again, I went to the front desk spoke with someone again she got on the phone called the manager. The manager told her everything has been sold out and asked me what can she do for me again? I ask had all the room been sold out or just the suites that I purchased come to find out there was a two queen bedroom open I took that the room that was fine. No smells, but the look of the room is very dingy and dirty, needless to say the next day I checked out and happy I’m home ! Would not recommend this hotel at all
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Traveled with family
Liked: Staff & service, amenities
Great area. Very nice staff. Needs upgrades and more thorough cleaning. AC unit leaked our entire six night stay.
Stayed 6 nights in Aug 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 1 room for over night suite with desk area etc. but got a handicap room. It was aweful to use a space that was meant for handicapped. But also, the ice machine n lobby are right next door. So loud. Some sketchy linens and 1/2 used TP? Don’t do it unless you had no option like I did.
Stayed 1 night in Aug 2024

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service
Grateful for my experience, my room smelt a little funny but I’m still grateful
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and served its purpose
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Traveled with family
Quiet. Family slept very well here.
Stayed 1 night in Aug 2024

2/10 Terrible

Sasha

Disliked: Amenities
My room had a strong smell of mildew and mold, it was so bad my head started to hurt. I was told that I couldn’t be moved into a new room, front desk gave me air freshener. My bathroom was dirty but the beds were clean and comfortable also the breakfast was average I would not return here
Stayed 2 nights in Aug 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our toilet overflowed anf flooded our room overnight. We woke up to toilet water all over our floor and when I called the front desk all I was told is that they dont have any other rooms. I told them I do not feel I should have to and they just said the manager was not available.
Stayed 1 night in Aug 2024

6/10 Okay

Rich

Disliked: Property conditions & facilities, room comfort
It’s ok
It was ok. We did not stay long enough to eat breakfast or try the pool. The bathroom definitely needs to be remodeled. We check in and then left to go to the Drive Inn, so we didn’t get back until close to 1am. The employee was sitting in the reception area playing on his phone. I am not even sure he saw us walk in.
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Liked: Staff & service
.
Stayed 1 night in Aug 2024

10/10 Excellent

Shontavia

Stayed 1 night in Aug 2024

8/10 Good

Haley

Traveled with family
Liked: Staff & service
It was good overall. Breakfast was good. Everything was pretty much clean. The only thing we disliked is that it smelled of marijuana in the hallways. We stayed just one night stopping through on the way to vaca.
Stayed 1 night in Aug 2024

2/10 Terrible

Lenora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't deserve Quality name
There was a horrible mildew smell in the room. The bathroom was hideous! I took a shower and a bathe in someone else's hair and dirt because the tub wouldn't drain. Even after notifying management nothing was fixed. The carpet was filthy also. I showered in shoes and walked everywhere in shoes. Makeshift canopy was not very appealing. There was only one luggage cart and it was struggling and made lots of noise. No battery in the smoke detector. Broken ice machine, so no ice for the first two days.
Stayed 3 nights in Aug 2024

6/10 Okay

Bianca

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bacardi

Stayed 1 night in Jul 2024

6/10 Okay

Dominic

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Rooms were a little dirty had to request for a new room because the room I was assigned had a horrible odor these second room walls had literal dirt on them and crumbs on desk and floor no bugs and clean sheets and pillows
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jun 2024

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, amenities
Have definitely stayed at nicer Quality Inns than this one. A bit in disrepair and not the cleanest. The carpet desperately needed a good cleaning, there was something sticky so we had to keep socks or shoes on. However, the beds were comfortable and the breakfast was good. The staff was very friendly and helpful which made up for the rest.
Stayed 1 night in Jul 2024

10/10 Excellent

Fawaz AlNazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder experience. Thank you.
A wonderful large room. Very clean,great clean smell and bright white sheets& towels. Carpet was very clean and so were all the furnishings. Fridge was like a dorm room size but held all my food from our cooler. Coffee make was new with everything ready for a nice cup of hot coffee. The lobby did have fresh ready made coffee. Washers were $1.50 and cleaned& dried well. Breakfast was really good& hot. Scrambled eggs, biscuits & pork gravy, sausage,waffle iron to make your own. Cereals,yogurt,fresh butter (2 types), peanut butter cups,3 different kinds of jelly,3 different juices to dispense, water also. Coffee& tea. Fresh roll,breads& beagles. They even had a lady that cleaned tables, removed our dirty dishes, assisted guest with making the waffles. Over all a great stay. I will be looking forward to staying in different States. We love traveling and this hotel has been the best so far for our $$. Not expensive. Great job. Thank you.
Stayed 1 night in Jul 2024

8/10 Good

Patrice, Longmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were great. Place is old and needs help. Room was nice, clean and comfortable. Breakfast was good and had everything you would need. Overall our stay was okay.
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Room was spacious and clean. Door lock was malfunctioning but it was a hardware fix needed. Would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024