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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Lobby
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
$92
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
3930 S Overland Ave, Springfield, MO, 65807
  • Place, Lester E. Cox Medical Center South
    ‪4 min drive‬
  • Place, Bass Pro Shops Outdoor World
    ‪7 min drive‬
  • Place, Wonders of Wildlife Museum & Aquarium
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Springfield hotel with indoor pool
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Reviews

Quality Inn & Suites Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 295 out of 688 reviews
Rating 8 - Good. 218 out of 688 reviews
Rating 6 - Okay. 91 out of 688 reviews
Rating 4 - Poor. 41 out of 688 reviews
Rating 2 - Terrible. 43 out of 688 reviews

Reviews

10/10 Excellent

steve

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Needs updating and cleaning

Property needs updating. Our room smelled like mold. The refrigerator was dirty. There was trash left in one of the drawers. The night clerk was grumpy.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Hotel is okay. Employees were friendly and polite. Unfortunately I can't say the same for the General Manager / Manager on Duty. In a word.... Rude!
Stayed 4 nights in Jul 2025

8/10 Good

zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Viosha

Traveled with group
Liked: Amenities
Our bed was very comfortable and we all loved hot tub very clean and temperature was perfect.
Stayed 6 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the highway, but quiet. Some walkable restaurants. Plenty of parking. Indoor pool. Laundry.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, Grapevine

Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Stayed 4 nights in Jul 2025

6/10 Okay

Morgan

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean. Nice pool.

Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Apr 2025

6/10 Okay

Stacy

Traveled with family
Liked: Cleanliness, staff & service
It was fine for what we were there for (College visit) but for the price I was disappointed that there was a door between rooms I was unaware of, the shower had coated cardboard around the top, the shower head was very loose, and the room felt creepy. I probably would’ve considered leaving if my husband wasn’t with me. It wasn’t the staff! They were great. It was just a weird feeling. Probably the door between rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Stayed 5 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Skye

Liked: Cleanliness, property conditions & facilities
The hotel was in a nice safe area close to restaurants and shopping. The hotel was clean. My only complaint was i found the beds and pillows to be very uncomfortable. Front staff could have been friendlier. Otherwise it was fine. Price was reasonable.
Stayed 1 night in Jul 2025

4/10 Poor

Tanjala

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, bed linens were stained, staff was less than helpful and didn’t care.
Stayed 2 nights in Jun 2025

6/10 Okay

Jason

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
No elevator! I saw an older woman trying to scoot down the stairs. Mold under window near ac. Room across the hall was the same. The bathroom floor could have been swept cleaner and the light switch has a screw sticking out of it. Bathroom door doesn’t latch well. The good....the bed was comfy and the hotel was quiet. Breakfast was good and hot. Needs some updating but we got a good nights sleep.
Stayed 2 nights in Jun 2025

2/10 Terrible

trish

Stayed 1 night in Mar 2025

10/10 Excellent

Cindy Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice
Stayed 2 nights in Jun 2025

8/10 Good

Samuel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was Okay, clean and tidy. The ONLY ISSUE I have is they do not have an Elevator to the 2nd Floor. This makes it extremely difficult for some to get thier belongings to their room as well as their selves. Very dangerous for elderly or others who require assiistance
Stayed 2 nights in Jun 2025

2/10 Terrible

Michele

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs 2025

Bed Bugs in room 112.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 1 night in Jun 2025

10/10 Excellent

M Janet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Jun 2025