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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3930 S Overland Ave, Springfield, MO, 65807

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Springfield hotel with indoor pool
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 229 out of 558 reviews
Rating 8 - Good. 186 out of 558 reviews
Rating 6 - Okay. 74 out of 558 reviews
Rating 4 - Poor. 37 out of 558 reviews
Rating 2 - Terrible. 32 out of 558 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Traveled with family
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Traveled with family and small children
Disliked: Property conditions & facilities
It was a very old but the staff were nice. Breakfast was great. Seemed clean enough but had mold on ceiling in the bathroom. Worked for sleeping and breakfast which is what we needed
Stayed 2 nights in Dec 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christi

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Convenient to Cox Med Center
We selected this hotel because it was close to Cox Med center. It was convenient, quiet, and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

MeLinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely our favorite place to stay in Springfield
Stayed 2 nights in Dec 2024

6/10 Okay

Marc

Disliked: Cleanliness
The carpet in the room smelled horrible. I felt like they tried to mask the smell with a strong air freshener
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Phil, Belton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the basics
Friendly staff. Clean hotel. Hot breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

8/10 Good

Randy

Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Stayed 1 night in Nov 2024

2/10 Terrible

Melisa

Disliked: Cleanliness, amenities, property conditions & facilities
I was traveling alone so upon my arrival I check in and was greeted by a middle aged lady with sunglasses on so dark you couldn’t see her eyes it was dusk outside nonetheless that right off made me realize it wasn’t a good choice for overnight stay but I was tired and hoped it was just not the beginning to issues on my stay so I checked in this lady had no smile no emotion whatsoever no hello nothing after handing me my room key she explained I go down the hall to the second brown door on the left and go up 2 flights of stairs to second floor then it’s on my left so I asked if there was an elevator she said with an emotionless face no there’s not so I asked if there was a room on the ground floor and she said no there’s not so I’m standing there in disbelief that no elevator and nobody around to help with my luggage hell I can’t even use one of the carts because I can’t get it up the stairs so I’m about in tears at this point and my blood is beginning to boil, I am a 60yr old woman I have been battling breast cancer for 6 yrs now and had a mastectomy last July and a total knee replacement this past June nonetheless I am one person and shouldn’t have to walk up 2 flights of stairs with 2 suitcases a duffle bag and my purse and my other bags that I need for my overnight stay, I get my stuff into my room finally and I turn on the lights and it’s like a huge ta dum dum goes off in my head the dust in the room is 1 inch thick on everything and the bedspread was dirty

10/10 Excellent

BrookE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the cut
Super clean. Very nice area. Close to hwy.
Stayed 1 night in Oct 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only con I have is no elevator. The stairs where hard on my mom who is elderly and has COPD.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tatiana

Stayed 1 night in Oct 2024

4/10 Poor

aaron

Stayed 2 nights in Oct 2024

10/10 Excellent

Christie, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The beds were comfortable. Location was right off the freeway, making it very convenient. Only issue had was the odor. The room was musty smelling. I put in a plug-in and that covered the odor. Otherwise, really nice hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
'joe' has a personality problem. breakfast was good. carpets need steam cleaned the place smells musty. there is 1 washer/dryer. there are no elevators.
Stayed 6 nights in Oct 2024

10/10 Excellent

Janey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024