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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Lobby
Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$95
includes taxes & fees
Apr 6 - Apr 7

Explore the area

View in a map
3930 S Overland Ave, Springfield, MO, 65807
  • Place, Trail of Tears National Historic Trail
    ‪2 min drive‬
  • Place, Bass Pro Shops Outdoor World
    ‪7 min drive‬
  • Place, Wonders of Wildlife Museum & Aquarium
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Springfield hotel with indoor pool
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 307 out of 728 reviews
Rating 8 - Good. 234 out of 728 reviews
Rating 6 - Okay. 100 out of 728 reviews
Rating 4 - Poor. 43 out of 728 reviews
Rating 2 - Terrible. 44 out of 728 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ivan John

Stayed 3 nights in Nov 2025

4/10 Poor

LeAndrea

Traveled with family
Disliked: Property conditions & facilities, room comfort
Quality Inn Conveniently located off the highway. Adequate parking. However…. The ratings, reviews and pictures were astonishingly inaccurate. I did not experience the 8 star rating that this hotel has. The lobby was clean and night manager was pleasant. However there was wear and tear EVERYWHERE- paint was chipped and peeling off of the walls, it smelled musty and when we got to our room, the gray comforters on each of our beds had dark stains, looked like grease. The cream colored walls had yellow stains dripping down the walls. The metal bases of the lamps were rusty. The lamp shades were stained with yellow and orange spots. The pool had chunks of plaster missing from the bottom. The walls in the pool room were bubbling and peeling off. Floors were dirty with dust and dead bugs along the bottom of the walls and corners. The pool furniture was janky- even one of the small, cheap plastic tables had been repaired with glue and screws. Breakfast was just ok. They had powdered, rehydrated scrambled eggs, sausage patties, biscuits, gravy and waffles. Juice, milk and coffee.
Stained comforter
Stained comforter
Yellow stains on walls
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Nov 2025

6/10 Okay

Angie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Let's start with the positive, the beds were magnificent! So comfy and the room was very clean. Now for the down side, the hotel itself is sort of falling apart. The breakfast was just so-so. And the room walls were paper thin. The staff was amazing though.
Stayed 2 nights in Nov 2025

6/10 Okay

Tony

Stayed 1 night in Nov 2025

10/10 Excellent

Jayme

Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stairs could use a vacuuming, and bed was uncomfortable. Location was convenient for me; breakfast was good and had nice conversation with an older gentleman staying there.
Stayed 1 night in Nov 2025

4/10 Poor

Mary Ann Therese

Stayed 2 nights in Nov 2025

8/10 Good

Virginia

Traveled with family and small children
Liked: Cleanliness, amenities
The first room we were given had a busted spot of the wall below the window that was moldy. We were imediately moved to another room.The room smelled damp but was clean. The pool was heated and felt amazing. The breakfast in the morning was a normal hotel breakfast. Had plenty of options. Could have been better for the price or cheaper for the quality that you're getting.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Derrik

Stayed 1 night in Nov 2025

10/10 Excellent

Derrik

Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Clean and well maintained , parking o.k decent free breakfast , rooms good size . Bathroom good ample water pressure etc for the shower
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
There was no elevator. Breakfast did have eggs and sausage not just carbohydrates.
Stayed 1 night in Oct 2025

6/10 Okay

Alicia

Room was okay horrible small pillows. Was just happy yo have a bed for yhe night waiting for new place to be ready. I called to ask aabout deposit prior was told 25 dollars jad my gf double check at check insais 25. Was 100 and still pending
Stayed 1 night in Oct 2025

8/10 Good

IVAN

Stayed 2 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Oct 2025

10/10 Excellent

christine A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my relatives ❤️
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Room was clean and bed comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Phil-Trish

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pet friendly hotel close to major roads. Great little pub (awesome burgers) within walking distance.
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Disliked: Staff & service

Unexpected Event Cancellation

Our event was canceled due to rain and I used Hotels.com message system to see if Quality Inn would let us reschedule our stay. No one ever got back to us. Lesson learned, book hotels that care about customer’s that have unexpected change of plans.
Stayed 1 night in Oct 2025

6/10 Okay

wendy

Disliked: Property conditions & facilities
Did not eat breakfast. Parking was decent. While the sink and bathroom were clean, the room smelled musty and stale. Likely the carpet and the upholstered chair. Thought about asking for a different room, but the front desk guy didn’t seem too friendly. He did handle my check in ok. It did the job for a one nighter
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was attentive and helpful. We would stay here again. Price was reasonable.
Stayed 1 night in Oct 2025