2/10 Terrible
Carmen
Sep 25, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like the fact that they refused to rent a room to me for being a local.. i moved and then moved nback to springfield but when i got here found out my house wasnt ready. I needed somewhere to lay my head and shower after work. But i had to sleep in my car. Very rude front desk lady. What i dont understand is why the north side one was able to rent to me but not the south side? I couldnt stay at the north sidemone any longer because they had no hot water, and they had an inspectio. And it was put on thenfront door that it was a dangerous place to stay. And really it was. Across the hall from me they had so much traffic in and out the room all hours of the day and night. They was selling drugs and was prostituting out of that room as well. They even came knocking on my door a few times. The housekeepers didnt know how to clean to save their lives and have sticky fingeds as they stole money and a nail kit out of my room. I dont suggest staying at this motel chain. Not professional at all. Worst experience i have ever had with both locations. They take a deposit and refuse to give it back. Come up with a reason why that is false. Dont go here ever. Turn around.
Carmen
Stayed 2 nights in Sep 2024