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Quality Inn Westfield - Springfield

Property class: 2.5

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Photo gallery for Quality Inn Westfield - Springfield

A hotel with a green and white sign, a covered entrance, and a parking lot.
A building with a covered outdoor area and a clear entrance sign.
A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.
A modern dining area with a high ceiling, large windows, and a mix of wooden and upholstered furniture.
A modern interior with a wooden coffee table, leather chairs, and a brown leather sofa.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $109
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪3 min drive‬
  • Place, General Wareham Park
    ‪3 min drive‬
  • Place, Westfield River
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(45 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and a door.

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for King Room - Non-Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a picture on the wall.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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A hotel with a parking lot, a building with multiple floors, and a sign indicating it's a Quality Inn.
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About this property

Quality Inn Westfield - Springfield

Westfield hotel with private balconies
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, express check-out, and tour/ticket assistance.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Quality Inn Westfield - Springfield is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 31.80 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 31.80 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.75 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 264 out of 999 reviews
Rating 8 - Good. 317 out of 999 reviews
Rating 6 - Okay. 228 out of 999 reviews
Rating 4 - Poor. 110 out of 999 reviews
Rating 2 - Terrible. 80 out of 999 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the price was very good. Would definitely stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plenty of free parking, breakfast was good, room was clean, although it had a musty odor upon arrival at first, after running the A/C it dissipated. Staff was friendly
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well clean and quiet environment..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was fantastic. Rooms were quiet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. What was great. Staff, clean, comfortable bed, parking
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is dated. When we asked where a restaurant was the front staff didn’t know. Overall it was just a place to sleep while on the road and did it’s purpose
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean& maintained. Most comfortable bed I've slept in
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk help was great! Overall the hotel needs an update. The hallways smell awefull. The room was better but smelled of smoke.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Was disappointed this stay. Always has
Stayed 1 night in May 2026
Verified review

8/10 Good

Clean room
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Clean enough, just old, ragged linens. No hot water at sink. Cleaning staff was great and friendly.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The rooms have 2 entrances - one outside to a patio and one inside to the hallway. The outside door has no security if you're on the first floor.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was toilet would run for a while after flushing, making the water filling sound, therefore wasting water. Otherwise fine
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room floor was filthy
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to a busy highway, so even though I was on the other side from that highway, there was inevitably a fair amount of traffic noise. Not bad enough to keep me from sleeping, though. Complimentary breakfast was good. Good value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door was nailed together from the outside and most of the nails were bent over to hold the door skin on the frame
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The price was good for a clean room and nice breakfast.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Convenient location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located and the room was immaculate Thank you for an amazing stay
Stayed 1 night in Aug 2025