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Quality Inn Westfield - Springfield

2.5 star property

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Photo gallery for Quality Inn Westfield - Springfield

Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $111
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪3 min drive‬
  • Place, General Wareham Park
    ‪3 min drive‬
  • Place, Westfield River
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(44 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room - Non-Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Exterior

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Pillowtop beds, in-room safe, desk, blackout drapes

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

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About this property

Quality Inn Westfield - Springfield

Westfield hotel with private balconies
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, express check-out, and free newspapers are onsite.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn Westfield - Springfield is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 937 reviews
Rating 8 - Good. 302 out of 937 reviews
Rating 6 - Okay. 210 out of 937 reviews
Rating 4 - Poor. 107 out of 937 reviews
Rating 2 - Terrible. 73 out of 937 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Stacy

Liked: Staff & service
We weren't expecting the motel-designed building with the booking of this quality inn. Thankfully, there is an interior hallway where you enter the rooms, however, it has cigarette odor baked into the ceilings and walls from times past. The room was decent (no cigarette smell), but the mattress on the hard side. The staff is very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Cybelle

Liked: Staff & service
Convenient location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we needed as a stop for the night with two dogs. Staff were friendly and helpful; room was clean, and given it was a dog room, that was great! Sound-proofing was great, too. Heard some other doggos very faintly, and it was nice knowing there were others around. A bit worn in, and no extra/winter blankets. And still, enjoyed a very peaceful night and woke up well-rested. Thank you!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, amenities
Everything is great!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tanalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located and the room was immaculate Thank you for an amazing stay
Stayed 1 night in Aug 2025
Verified

6/10 Okay

George

Liked: Cleanliness, staff & service
Expensive for a dated hotel but fit the need for the night !
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed one night had no problems
Stayed 1 night in Nov 2025
Verified

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities
We left too early for breakfast. Parking was fine
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kemar

Liked: Amenities
Was good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
The price was good for a clean room and nice breakfast.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Owner was very rude at check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but we enjoyed the location and look thfc Mo.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

DOUGLAS

Liked: Cleanliness
Yes, everything was to our satisfaction.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lyla

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean room, felt safe for two women in our twenties. Safety and cleanliness are our top priorities. The location is ideal for travel into Springfield, no creeps and weird people, safely lit parking lot for returning from evening activities.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Devon

Good service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nice. Parking lot was safe.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities
Carpet was sticky, Room did not look like the picture, Hallway smelled like pot.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Scott

I couldnt get in the driveway, not plowed and blocked by snow, had to stay somewhere else and it was too late ti cancel reservation
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dawn A

Liked: Cleanliness, staff & service, amenities
Room was clean. Fridge tv. Breakfast. Great
Stayed 1 night in Nov 2025