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Residence Inn Springfield Chicopee

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Springfield Chicopee

Terrace/patio
Exterior
Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels
Free toiletries, hair dryer, towels
Desk, iron/ironing board, free rollaway beds, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
500 Memorial Drive, Chicopee, MA, 01020
  • Chicopee Falls Dam
    18 min walk
  • Chipotle Mexican Grill
    1 min walk
  • Holyoke Station
    13 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    9 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 2 Bedrooms

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, Multiple Beds

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Desk, iron/ironing board, free rollaway beds, free WiFi

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton Chicopee Springfield

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (1001)
The price is $105
per night
$120 total
includes taxes & fees
Jan 6 - Jan 7
Tru by Hilton Chicopee Springfield

About this property

Residence Inn Springfield Chicopee

3-star Chicopee hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn Springfield Chicopee offers 115 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicopee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Residence Inn Springfield Chicopee features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 625 square feet (56 square meters) include conference space. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Residence Inn Springfield Chicopee is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 6.95 per stay)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 625 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 29 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for wired internet in public areas: USD 6.95 per stay (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006830610
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicopee Residence Inn
Residence Inn Chicopee
Residence Inn Springfield Chicopee
Residence Inn Springfield Hotel Chicopee
Residence Inn Springfield Chicopee Hotel
Resince Springfield Chicopee
Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel
Residence Inn Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel Chicopee

Residence Inn Springfield Chicopee Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 357 reviews" "
Rating 8 - Good. 71 out of 357 reviews" "
Rating 6 - Okay. 15 out of 357 reviews" "
Rating 4 - Poor. 7 out of 357 reviews" "
Rating 2 - Terrible. 4 out of 357 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anna

Stayed 1 night in Aug 2024

8/10 Good

kiatikoon

Traveled with family
Everything perfect
Stayed 4 nights in Sep 2024

2/10 Terrible

Gabriella

Traveled with family
Disliked: Staff & service
This stay was one of the worst experiences I have had while away. The hotel put me in a blocked room. Tried to force me to leave midstay and then double charged me. When I called the hotel about the two charges, they left me waiting for a week. After the week they told me that I had two reservations when I only had one on Expedia. They told me that they couldn’t help me with the charges. Forced me to call corporate services for Marriott when they pretty clearly messed up by charging me double. One charge being something completely different from my receipt and most likely the charge for the customers whose room I was placed in by mistake. The manager was rude during my phone call and as a Marriott member or customer in general unreasonable in the efforts to rectify the situation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome relaxing get away
Stayed 1 night in May 2024

10/10 Excellent

Joao

Stayed 1 night in Sep 2024

10/10 Excellent

ANA, HIALEAH

Traveled with family
Liked: Cleanliness, amenities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Staff & service
Overall the stay was OK. There were potato chips under the couch when we arrived.
Stayed 3 nights in Aug 2024

6/10 Okay

ZAILYNETT

Disliked: Property conditions & facilities
There was leak by the sink and the room had a musty smell.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

li

Stayed 1 night in Jul 2024

10/10 Excellent

BRYAN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaequa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Traveled with family
Disliked: Cleanliness
Disappointed
We had a room for 7 day stay, first room had a horrible smell, we lasted two nights, then asked for a room change, changed from a room with an oven to a room without, therefore ended up spending more on eating out, the second room appeared to have some mold or treated previously mold in the bedroom, one washing machine took three dollars while the others where two dollars, all and all we are planning to come back to CLI next year but will be using a different hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Brandy

Traveled with family and small children
Liked: Cleanliness, amenities
The room was not set up well. The bed was right next to the bathroom. The outlets for charging were across the room from the bed which was inconvenient. The bathroom and sink area should have been one enclosed space with a door. In addition, the cleaning staff ignored the “do not disturb” sign and knocked and tried to come in at 8:30am. I told them the room wasn’t ready to be serviced and they should come back after we checked out at noon. A second cleaning person knocked on the door again at 10:15 and said we only had until 10:30pm to check out, despite check out being noon. I called the front desk to confirm and she said check out was indeed at noon and none of the cleaning staff should be knocking on a door with a “do not disturb” sign. I am not sure why any of that happened but it was quite irritating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherry

Stayed 2 nights in Jun 2024

10/10 Excellent

Rose

Liked: Amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Siris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Just did a quick overnight in the area. The hotel was extremely clean and staff were pleasant. The rooms are huge and the breakfast was great. Really comfy mattress and great large, walk in shower. Walking distance to several restaurants.
Stayed 1 night in May 2024

10/10 Excellent

DENISE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

david

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 8 nights in May 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ann

Traveled with family
The room is great better the expected . Clean and large . Staff friendly and coffee available .
Stayed 1 night in May 2024