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Residence Inn Springfield Chicopee

3.0 star property

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Photo gallery for Residence Inn Springfield Chicopee

Terrace/patio
Free daily buffet breakfast
Lobby
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
$182
includes taxes & fees
Nov 12 - Nov 13

Explore the area

View in a map
500 Memorial Drive, Chicopee, MA, 01020
  • Place, Baystate Medical Center
    ‪7 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free rollaway beds

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(9 reviews)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area | 32-inch flat-screen TV with cable channels, TV

Studio, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free rollaway beds

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, iron/ironing board, free rollaway beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn Springfield Chicopee

3-star Chicopee hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn Springfield Chicopee offers 115 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicopee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Residence Inn Springfield Chicopee features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 625 square feet (56 square meters) include conference space. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Residence Inn Springfield Chicopee is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 6.95 per stay)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 625 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for wired internet in public areas: USD 6.95 per stay (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006830610
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicopee Residence Inn
Residence Inn Chicopee
Residence Inn Springfield Chicopee
Residence Inn Springfield Hotel Chicopee
Residence Inn Springfield Chicopee Hotel
Resince Springfield Chicopee
Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel
Residence Inn Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel Chicopee

Reviews

Residence Inn Springfield Chicopee Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 449 reviews
Rating 8 - Good. 84 out of 449 reviews
Rating 6 - Okay. 24 out of 449 reviews
Rating 4 - Poor. 11 out of 449 reviews
Rating 2 - Terrible. 5 out of 449 reviews

Reviews

8/10 Good

Richard

Liked: Staff & service, room comfort

NNBC Banquet

Shower, amenities poor, no body soap, no cream rinse!
Stayed 1 night in Jul 2025

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, property conditions & facilities
I would go back! It was a good experience.
Stayed 1 night in Jul 2025

4/10 Poor

Holly

Stayed 1 night in Jun 2025

4/10 Poor

Anthony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Enjoyed the room. Stayed two nightsroom was not cleaned second day and with four people using towels and one garbage it was frustrating since two nights was 520 dollars. When I called for extra towels and said our room wasn’t cleaned no one cared. The pool was very very dirty which was disappointing from photos. Room was clean and well kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jadelys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for cats!

We traveled with 2 cats who were not happy traveling. The accommodations were perfect for them. Air conditioning worked great on the hottest days of the year. The breakfast included were mediocre. Suggest eating elsewhere. Staff very friendly and baked cookies on request. Wonderful location near shops. Highly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Niskayuna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

anthony, springfield

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The noise was insane. I had to be up by 2 AM and I only slept about an hour because the people upstairs for me were screaming and yelling and slamming doors all night. Called the front desk and got no answer multiple times
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Stayed 2 nights in May 2025

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The staff were exceptional, providing a warm welcome and outstanding service. Our room was fantastic! The amenities were top-notch, making our experience truly enjoyable. Highly recommend!
Stayed 3 nights in Jun 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here. Convenient and comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Ixzchel

Traveled with family
Liked: Cleanliness, room comfort
Nice place with restaurants, shopping spots, and major highway close by.
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was the best! - friendly, warm and helpful. Hotel was doing some remodeling but it had no effect on our stay. Room was very clean and comfortable and light. Would definitely stay again.
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was fine. I do feel like the pull out couch should be checked on for bedding and mess. We found food in it as well. Everything else was good. The breakfast, though we didn't take full advantage, was great.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Stayed 2 nights in May 2025

10/10 Excellent

Marcie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close Activities
Stayed 12 nights in May 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Housekeeping help is quite poor. Inflexible and very strict on timings
Stayed 3 nights in May 2025

6/10 Okay

Dorene

Traveled with family
Liked: Cleanliness
We booked last August and requested a roll away bed. When we checked in, we were put on a floor that was all construction with tarps up. No roll away bed. The next day we called for one and were told because we were in a construction area they would see what they could do. When we arrived back that night, an old ripped roll away bed was standing in the kitchen with sheets in a bag. They expected us to move it, unwrap the ties on it and make it up. It’s a shame this happened because the other parts of the hotel were very nice. It was spotless and front desk check in was great.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfully Comfortable

We had a wonderful time. The room was very spacious and clean.
Stayed 1 night in May 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected but even better
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Jane

Liked: Staff & service
Stayed 1 night in May 2025