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Residence Inn Springfield Chicopee Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 351 out of 482 reviews
Rating 8 - Good. 89 out of 482 reviews
Rating 6 - Okay. 24 out of 482 reviews
Rating 4 - Poor. 11 out of 482 reviews
Rating 2 - Terrible. 7 out of 482 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Stayed 3 nights in Oct 2025

8/10 Good

MERSUE

Liked: Staff & service, property conditions & facilities
Room was fine. Everything seemed a little on the cheaper side - sheets, towels, toilet paper. No extras like lotion or hand soap. Not a big deal. Just didn’t seem as nice as other Residence Inns. Also, I found a pair of worn and balled dirty socks under the kitchen table. Yuck. Makes me wonder just how much effort was put into cleaning.
Stayed 1 night in Oct 2025

10/10 Excellent

Liza, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet even though it’s close to the Mass Pike. Very clean & comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Oct 2025

8/10 Good

Kayla

Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Love the staff & cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

JUSTIN M

Stayed 1 night in Oct 2025

10/10 Excellent

Sasha, Oxford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Breakfast was delicious.
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Matthew, Falls church

Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Very clean! Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Leah, Westborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a good spot to stay when in the area fir a family wedding.
Stayed 2 nights in Sep 2025

10/10 Excellent

Atiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband stayed forn3 days to have a little Baecation and go to the Big E. The room was clean well stocked and place was quiet. Best hotel we've stayed out in a long time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/friendly & helpful staff/good breakfast
Stayed 3 nights in Sep 2025

6/10 Okay

Makayla

Liked: Property conditions & facilities
N/a
Stayed 1 night in Sep 2025

10/10 Excellent

mckenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, huge room! Enter through the kitchen living room area with a desk facing a window with phone & device recharging. Around the corner was a king size bed and ample room for the sink outside the toilet walk in shower. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for people visiting family and attending the Brimfield Flea Market!! Space for downtime after busy days.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Very clean and everyone was friendly. Would highly recommend !
Stayed 2 nights in Sep 2025

10/10 Excellent

Faustino

Traveled with family
Liked: Cleanliness
Amazing front desk service
Stayed 1 night in Aug 2025