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Sheraton Springfield Monarch Place Hotel

3.5 star property

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Photo gallery for Sheraton Springfield Monarch Place Hotel

Stunning lobby with a grand staircase, murals, and a geometric light fixture.
Relax in style amidst autumn-inspired artwork and comfortable seating.
Relax in style with comfortable seating areas and stunning views of the outdoors.
Relax by the pool surrounded by lounge chairs and a seating area.
Enjoy a warm and inviting dining experience with booths, tables, and comfortable seating options.

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
1 Monarch Place, Springfield, MA, 01144
  • MassMutual Center
    ‪3 min walk‬
  • MGM Springfield
    ‪5 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.0 out of 10
Very good
(17 reviews)
  • 326 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner

Club Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed, City View, Corner

  • 414 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed, City View | Living area | 60-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 King Bed, City View

  • 691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed, City View

  • 472 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 472 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds

  • 326 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 326 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Springfield Monarch Place Hotel

3.5-star Springfield hotel, connected to a shopping center in Metro Center
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sheraton Springfield Monarch Place Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 37997 square feet (3530 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
PICKS Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
MVP.pub - This pub specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (37,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 967 reviews
Rating 8 - Good. 337 out of 967 reviews
Rating 6 - Okay. 141 out of 967 reviews
Rating 4 - Poor. 57 out of 967 reviews
Rating 2 - Terrible. 56 out of 967 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alexandre, Annville

Liked: Cleanliness, staff & service
Very Noisy!
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremias

Stayed 1 night in Mar 2025

2/10 Terrible

Nieves

Stayed 2 nights in Apr 2025

2/10 Terrible

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We were locked out of our room for over three hours. Within this time I went to the front desk and asked three times and still they didn’t fix the problem until I went a fourth time. Had to get our room keys changed two times just to use the elevator. Unacceptable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Linda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Marisa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room wasnt clean when i first arrived. I had to wait a while for one. At first they told me i would have to change the type of room i had i thought that was ridiculous. Cleaning services was nice and friendly. The restraunts were very nice as well inside hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

2/10 Terrible

Sherry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating!
Stayed 1 night in Mar 2025

6/10 Okay

Danielle

Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service
It was clean but run down. Cracked picture frames; scuffs/holes in the wall. Also parking was a big pain.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The automatic door was down, and it was freezing outside. I had to walk around to get inside. The food was terrible, but I enjoyed my stay and was satisfied.
Stayed 1 night in Feb 2025

8/10 Good

Daphne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The hotel was clean and very quiet. It is in an excellent location in downtown Springfield. Parking (extra charge) was very convenient, once we figured out the ins and outs of it. That was a little confusing at first. We would stay at this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Allen

Great restaurant with reasonably priced food and great wait staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there before. Everything was great this time also.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wm

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

seth

Liked: Cleanliness, property conditions & facilities
Its fine. Little dated. But heat was good bed was ok.
Stayed 1 night in Jan 2025

8/10 Good

Timothy, Somers

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very nicely kept property. The staff were very cordial and helpful.
Stayed 1 night in Jan 2025

2/10 Terrible

Sharon

Old parking garage damaged my car windshield.

My car windshield was cracked and damaged while in the hotels parking garage. I have a brand new car. It was not damaged when I drove in and parked. The security employee came down and saw it and reviewed the tape. Now the Sheraton is claiming that it is not their responsibility for the damage.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shannon, Somers

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, clean but very Dated interior, circa 1970 vibes in the rooms updated this place would be a ten outa ten!
Stayed 1 night in Dec 2024