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Sheraton Springfield Monarch Place Hotel

3.5 star property

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Photo gallery for Sheraton Springfield Monarch Place Hotel

Indoor pool, sun loungers
Pub
Pub
Property amenity
2 restaurants, breakfast, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$168
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
1 Monarch Place, Springfield, MA, 01144
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Dr. Seuss National Memorial
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 326 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 326 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 326 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

  • 326 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 326 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

  • 326 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 472 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, City View

  • City view
  • 472 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed, City View | Living area | 60-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 King Bed, City View

  • City view
  • 691 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner

Club Suite, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, City View, Corner

  • City view
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

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About this property

Sheraton Springfield Monarch Place Hotel

3.5-star Springfield hotel, connected to a shopping center in Metro Center
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sheraton Springfield Monarch Place Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 37997 square feet (3530 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
PICKS Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
MVP.pub - This pub specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (37,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was as expected. Front desk personnel were super nice. Only issue was we could not turn the heat down; it went up to 77 in the middle of the night way to warm for me!
Stayed 1 night in Nov 2025

8/10 Good

ALBERT

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Business traveler
Great meeting rooms!
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Very friendly efficient staff!!
Stayed 1 night in Oct 2025

8/10 Good

Kimberlyng

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Clean room, beds are comfortable, nice shower with strong stream of water. Property perhaps a bit dated, but I love the 70s-80s vibe of the center atrium hotel with all the room entrances open to the atrium.
Stayed 1 night in Oct 2025

6/10 Okay

Alyssia

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and lots of things to do in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Yvonne

Traveled with pets
Liked: Amenities
I didn’t like that hotel parking was full and I had to park a block away 😒
Stayed 1 night in Oct 2025

8/10 Good

Kareem

Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy L

Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Amenities
Nice place to stay. Pub food worst ever — eat elsewhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Darius

Stayed 1 night in Sep 2025

2/10 Terrible

Brian

Traveled with partner
Disliked: Staff & service
They gave me the wrong room and then tried to get me to keep it. I was supposed to be in a junior suite and they gave me in a regular room. They weren’t going to adjust my rate either.
Stayed 1 night in Sep 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clenan
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Comfortable.

Luxurious bed!
Stayed 2 nights in Sep 2025

6/10 Okay

Noor

Disliked: Amenities
ok stay expensive
Stayed 2 nights in Sep 2025

6/10 Okay

Joseph

Stayed 1 night in Sep 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but the only thing I didn't like that they leave 1 bottle of water in room for 2 people and charge you if you want another bottle, otherwise nice place.
Stayed 1 night in Sep 2025

4/10 Poor

Vinita

Business traveler
Disliked: Staff & service, property conditions & facilities
The property was convenient to access restaurants etc. I could not adjust the temp in the room to a comfortable level, it would only stay at 74. I did not have a restful night. Front desk staff was quite confused when asked about breakfast (they do not have a buffetkl), they said breakfast through room service could only be called in the morning starting at 6:30am. They would not arrange it for me ahead of time and so I called at exactly 6:30am as I had to leave before 7:30am, only got voicemail and did not get a response. I would not spend the money to book the same place again.
Stayed 1 night in Sep 2025