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Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Reception
Creator video - submitted by JetsettingJabber
Fitness facility
Lobby
Club Room, 1 King Bed | Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$162
includes taxes & fees
Jan 27 - Jan 28

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Marriott Springfield Downtown

3.5-star hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Springfield Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Marriott Springfield Downtown is a smoke-free property.

Bridge22 Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Currents - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 997 reviews
Rating 8 - Good. 306 out of 997 reviews
Rating 6 - Okay. 146 out of 997 reviews
Rating 4 - Poor. 70 out of 997 reviews
Rating 2 - Terrible. 60 out of 997 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Israel, Miguel Hidalgo

Stayed 4 nights in Oct 2025

4/10 Poor

Ashley

Stayed 2 nights in Oct 2025

10/10 Excellent

Tonya

Stayed 2 nights in Oct 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

George

Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A varied menu and very reasonable prices.
Stayed 1 night in Oct 2025

10/10 Excellent

ANNMARIE, methuen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and bar/breakfast staff were so attentive and engaging . The room was clean . Pillows and bedding were spectacular. Room darkening shades made for the best night sleep I have had in a long time . Very convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Mitra, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. I wish the garage height was better as I had a jeep to park.
Stayed 1 night in Aug 2025

6/10 Okay

Bernard

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
First when me and my wife arrived, the woman that was working in the Front Desk was offering the People in her line water while the gentleman in my line did not offer us anything. Also there was no instructions for how to operate the safe in the room and then they act like the breakfast is free until you ask where to sit and then they tell you the price of the breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

ANNMARIE, methuen

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with family

Sisters weekend

The room was very clean, our check in was fast and easy and staff was friendly
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very comfortable, the bed and bedding are incredibly soft and comfortable. The black out shades made sleeping in easier
Stayed 1 night in Sep 2025

8/10 Good

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead.
Stayed 2 nights in Sep 2025

2/10 Terrible

Greta

Disliked: Staff & service, amenities
Awful customer service. Beds were awful. Front desk were no help when ask of any recommendations for breakfast they said nothing was open on a Saturday.
Stayed 1 night in Sep 2025

8/10 Good

Breanne

Stayed 1 night in Aug 2025

10/10 Excellent

Neslly

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to family and friends
Stayed 1 night in Sep 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Quiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025