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Marriott Springfield Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Marriott Springfield Downtown

Reception
Creator video - submitted by JetsettingJabber
Bar (on property)
Lobby
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $173
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min walk‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
Metro Center
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,168 reviews
Holiday Inn Express Springfield Downtown by IHG

About this property

Marriott Springfield Downtown

3.5-star hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Springfield Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Marriott Springfield Downtown is a smoke-free property.

Bridge22 Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Currents - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Judith

Liked: Cleanliness, staff & service, amenities
All went well until we tried to open the door to the assigned door with the room keys. Neither of our two keys would open the door. After going back down to the lobby in the elevator and waiting at the front desk for a short while, it was discovered that our check-in hostess had written the wrong room number on our key card envelope.
Stayed 1 night in Feb 2026

8/10 Good

Jaime, Bridgewater

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very courteous and friendly. Everything was very clean. My only complaint was that we had very loud neighbors singing, dancing playing music on a karaoke machine till well after midnight. We called to have security come and tell him to keep it down, which they did for about five minutes and then started back up again just didn't have the energy to call again. This went on till like 2 AM
Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Although the room was modern and clean, the shower temperature never got hot. I asked if they could turn up the hot water or switch us to another room and they never got back to me.
Stayed 1 night in Jan 2026

8/10 Good

Lori

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff courtious. I did arrive late and wish the kitchen and bar stayed open later.
Stayed 1 night in Jan 2026

8/10 Good

June

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! Will definitely be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Chrystal

Stayed 1 night in Jan 2026

10/10 Excellent

Erol

Stayed 1 night in Nov 2025

10/10 Excellent

JENNIFER

Stayed 1 night in Dec 2025

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the shower didn’t work. However management applied extra points to our Marriott account to accommodate the inconvenience. Although a shower would have been better!
Stayed 1 night in Dec 2025

10/10 Excellent

Gayle

Stayed 1 night in Dec 2025

10/10 Excellent

Awildo

It was nice and updated. Staff was amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Danah

Stayed 1 night in Nov 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good if you're in town for a business trip but not if you're on vacation. We were looking for something a little more lively and switched to the MGM nearby. but this hotel is perfect if you're looking for something more low-key - nice clean rooms, breakfast buffet and great gym.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mehdi

Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful! Clean! Accessible from the highway. Love the restaurant food. Fun bar personnel. Courtesy personnel in the front desk. Close to everything. Beautiful view from my room. I will recommend it & I will go back anytime.
Dinner at the restaurant
View from the room
Lobby has a lot of history facts
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Stayed 2 nights in Nov 2025

10/10 Excellent

Yesenia

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Dorian

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

8/10 Good

Amanda

Stayed 2 nights in Nov 2025

8/10 Good

Susan

Stayed 1 night in Nov 2025