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Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Meeting facility
Creator video
Bar (on property)
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Bar
$162
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Marriott Springfield Downtown

3.5-star hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Springfield Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Marriott Springfield Downtown is a smoke-free property.

Bridge22 Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Currents - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 401 out of 979 reviews
Rating 8 - Good. 302 out of 979 reviews
Rating 6 - Okay. 146 out of 979 reviews
Rating 4 - Poor. 70 out of 979 reviews
Rating 2 - Terrible. 60 out of 979 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Marriott/staff excellent.They fix issues fast.

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.
Stayed 1 night in Aug 2025

10/10 Excellent

Leena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking was inconvenient
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean hotel with a helpful staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Laurie

I put the wrong date and I couldn’t cancel so I have no review.
Stayed 1 night in Jul 2025

10/10 Excellent

Tachinque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort

Decent overall

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.
Stayed 1 night in Jul 2025

8/10 Good

kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, DEFINITELY request non ajoining room

The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, easy access.
Stayed 1 night in Jul 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok but pool was dirty
Stayed 1 night in Jul 2025

8/10 Good

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Great location to MGM
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Tuesday night stay

Check in was awesome, the front desk attendant was very accommodating and easy. Lobby was beautiful, room was very nice. Bathroom door didn't open all the way due to the track on the floor being off. Their was someone next door playing very loud music on and off for the whole night. You can definitely hear sounds from the room next door very easily. I did have a drink at the bar and the service was amazing. I had a chicken quesadilla from the restaurant and it was the best I have every had. I will be back, thank you for the nights stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Stayed 1 night in May 2025

8/10 Good

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Liked: Staff & service, amenities, property conditions & facilities
I loved the staff so friendly. I wasn’t crazy about the area around. Not much options for food
Stayed 2 nights in May 2025

8/10 Good

Ana

Liked: Cleanliness
Well, I bet it was good but except the breakfast book because I include the breakfast when I reservation and when I was in my breakfast so I had to pay so I don’t like that part but after that everything was good
Stayed 1 night in Jun 2025

2/10 Terrible

Jayden

Disliked: Cleanliness, property conditions & facilities, room comfort
I want a full refund! The experience we had here was terrible, first things first we check in & immediately check the bed to make sure there arent any bed bugs. So we start
Stayed 2 nights in May 2025

10/10 Excellent

Tasha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 3 nights in May 2025

6/10 Okay

TIM

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
the pros...the hotel restuarant was superb. For dinner the food and drinks room service was spot on. The buffett breakfast was great as well. the cons...mainly the bathroom, parking woes, super noisy. the bathroom shower door wont stay closed, very annoying and messy. the shower head should have different speeds. took a while to figure out the seprate shower wand, figured that out by sheer luck. no exhaust fan for the bathroom, or it didnt work. parking for my all stock truck was not fun. the lot on the front of the hotel was full. the lot in the back my truck is too tall (height restriction of 6'4 the front desk doesnt tell you this in advance, then had to back out into a one way street which was not fun then had to do a very weird loop to get back to the front of the hotel to end up finally being told to park accross the street at a privately owned parking garage. the room next to us was so loud after 10am that mutiple people on the floor called the front desk to complain. kids running up and down the hall and doors slamming. the cherry on top was people from other rooms were yelling at loud people to shut up.
Stayed 1 night in May 2025

10/10 Excellent

Angela Jo, Winter Garden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel stay!
Stayed 3 nights in May 2025