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Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Meeting facility
Meeting facility
Reception
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Bar
$162
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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Property amenity
Sheraton Springfield Monarch Place Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 1,000 reviews
Sheraton Springfield Monarch Place Hotel

About this property

Marriott Springfield Downtown

3.5-star hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Springfield Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Marriott Springfield Downtown is a smoke-free property.

Bridge22 Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Currents - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Reviews

Marriott Springfield Downtown Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 985 reviews
Rating 8 - Good. 305 out of 985 reviews
Rating 6 - Okay. 146 out of 985 reviews
Rating 4 - Poor. 70 out of 985 reviews
Rating 2 - Terrible. 60 out of 985 reviews

Reviews

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Quiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Iola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very convenient to food and casino. The noise throughout the night kept me up and i know its nothing you can control but I was on 16th floor and it was still loud.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

4/10 Poor

Yaritza

Stayed 1 night in Aug 2025

10/10 Excellent

mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Prince

Stayed 1 night in Aug 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
I will recommended this location everyone was supper nice
Stayed 2 nights in Aug 2025

10/10 Excellent

catherine e

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was was great !! Very friendly and wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Marriott/staff excellent.They fix issues fast.

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.
Stayed 1 night in Aug 2025

10/10 Excellent

Leena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking was inconvenient
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean hotel with a helpful staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Laurie

I put the wrong date and I couldn’t cancel so I have no review.
Stayed 1 night in Jul 2025

10/10 Excellent

Tachinque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort

Decent overall

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.
Stayed 1 night in Jul 2025

8/10 Good

kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, DEFINITELY request non ajoining room

The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, easy access.
Stayed 1 night in Jul 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok but pool was dirty
Stayed 1 night in Jul 2025

8/10 Good

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025