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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Terrace/patio
Lobby sitting area
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
$110
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(59 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Downtown Springfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, University Plaza Hotel and Convention Center Springfield provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 566 out of 1300 reviews
Rating 8 - Good. 325 out of 1300 reviews
Rating 6 - Okay. 196 out of 1300 reviews
Rating 4 - Poor. 111 out of 1300 reviews
Rating 2 - Terrible. 102 out of 1300 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This older hotel is nice and conveniently located to MSU and downtown. The staff were friendly and helpful. The biggest knock is the design of the hotel. The floors surround a large, open atrium.Sound carries all the way up to the top floors. So when people are loudly talking in the bar at midnight, you get the pleasure of also elhewring their conversation. It's just a bad design for a hotel.
Stayed 1 night in Sep 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great staff!

Woke up on the middle of the desperate for some antacid and the for desk clerk was an angel - she saved the evening!
Stayed 1 night in Sep 2025

8/10 Good

Candy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Keegan Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Sep 2025

6/10 Okay

MICHELLE

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk was kind of rude and indoor pool was freezing
Stayed 2 nights in Sep 2025

6/10 Okay

Min

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities
No room cleaning service
Stayed 2 nights in Sep 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk, airport shuttle provided.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and close to downtown for dining out.
Stayed 1 night in Sep 2025

8/10 Good

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower wall panel cracked. Shower took long time to get hot. Corners of bathroom floor dusty and grimey. No microwave in room. Desk lamp not working. Weird to have coffee maker in bathroom. Stains on carpet. Some areas of the halls of hotel smelled like weed. Everything else was fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Domino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Karen

Traveled with group
Shower water was scalding hot, could not have bathed a child in it. Could not get room cooled off even with thermostat set at 60.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick in and out. Everyone was nice. Service was quick and efficient.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Business traveler
Liked: Staff & service, room comfort
This hotel is always accommodating and so accessible to downtown.
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Stayed 1 night in Sep 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, amenities
The facility was nice and clean. Bed comfortable. I always enjoy fresh brewed coffee made in the lobby of most hotels. I think a lot of coffee drinkers would agree. There was no coffee in the lobby. I went to the Peek shop to buy fresh brewed coffee twice between 6:10 and 6:30. No one was there and they open at 6:00. I ended up getting in my car and going to McDonalds for coffee. I was on a time schedule so I could not keep checking to see if someone showed up at Peek. Disappointed at the lack of fresh brewed coffee.
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The lobby of the hotel is nice-- the rooms...not so much. In desperate need of updating. When the rooms are this old, it is impossible to get them clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was great! The location for what we needed it for was right on, and the staff was friendly and accommodating! It was clean and quiet!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Stayed 2 nights in Sep 2025

6/10 Okay

Abram

Business traveler
Liked: Amenities
The hotel was nice. I stayed there for a local card show as I was a traveling vendor. I booked through Expedia and the hotel needed a card on file for incidentals. The incidental charge was dropped and then I was charged another smaller fee and they didn’t tell me nor put what this charge was for. I checked in and checked out the next morning early. Literally just slept overnight and that was it. No issues. Do not like how I was charged extra
Stayed 1 night in Sep 2025

10/10 Excellent

joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mismanaged, disorganized and dirty!

The property is impossible to communicate with. Rarely can you get someone on the phone to communicate with you about your stay in a timely fashion. Sending messages to them will get you no where, as they do not reply in a timely fashion. Voicemails are full - the reservation desk cannot even transfer you to the front desk. They are understaffed and truly do not care about your customer experience. The rooms are not in great condition. Overall, would never stay here again. Way too much trouble and in need of a new management plan for such a great location!
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to MSU
Stayed 1 night in Sep 2025