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University Plaza Hotel and Convention Center Springfield

3.5 star property
VIP Access

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Property amenity
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Room service
$110
includes taxes & fees
Aug 26 - Aug 27

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, University Plaza Hotel and Convention Center Springfield provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 512 out of 1228 reviews
Rating 8 - Good. 317 out of 1228 reviews
Rating 6 - Okay. 195 out of 1228 reviews
Rating 4 - Poor. 111 out of 1228 reviews
Rating 2 - Terrible. 93 out of 1228 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

macy

Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean, however we paid extra for a pool side room... only to find out there was no water in the pool..... our room was next to the elevator and the bar which turned out to be a very loud experience. Over all we liked the hotel - just not the noise..
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

6/10 Okay

Julie

Stayed 3 nights in May 2025

8/10 Good

Troy

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Addis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room need fixing, bathroom were old and tub did not drain properly and more....
Stayed 1 night in May 2025

8/10 Good

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was generally a nice hotel but the one elevator wouldn't go up to the 9th floor which is the one we were on. Also no exhaust fan in the bathroom and the sink leaked. The shower didn't have much of a good spray and was kinda hard to figure out. But we had a good time and stay there otherwise. The breakfast was decent and the lobby was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

Kyli

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was excellent. Had water damage to shower ceiling.
Stayed 2 nights in May 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immediately checked out. Place was filthy and smelled awful. Pool was empty except for black, brackish water and trash in the bottom. Lots of homeless people.
Stayed 3 nights in May 2025

10/10 Excellent

Melissa A

Traveled with family
Liked: Cleanliness, amenities
Its a very convenient locstion to the college where my son is attending.
Stayed 1 night in Apr 2025

10/10 Excellent

Suraiya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities
I would suggest if there is a party downstairs like a wedding that they stay in the rooms above on second floor we heard the thump thump of the band until 2 AM
Stayed 2 nights in May 2025

8/10 Good

Rhonda

Stayed 1 night in May 2025

10/10 Excellent

Addison

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrun, under staffed…

No one answers the phones. We called multiple times on the way (because the last time we showed up close to midnight they had given our room away despite it being paid for). The air conditioner wouldn’t cool room regardless of how low the temp was set. The room smelled musty. The sheets and bedding were yellowing and just didn’t feel clean. There was no mini refrigerator or microwave, although many other rooms had them. When we did go down to the front desk, the poor guy working was so overwhelmed because he was the only one working in the counter and there were so many people needing him. We were ticketed for parking although no one ever told us we needed to register our car to park in there lots and we never had to on any trip here prior to this. They ticketed us at 11 PM right after we showed up and checked in. We registered our car right away once we knew that you had to register to park, but it would’ve been nice to know that upon check-in. We have to stay at this hotel a few times a year for a sporting event that takes place nearby and it just seems to get worse each time.
Stayed 2 nights in May 2025

4/10 Poor

william

Stayed 1 night in Apr 2025

6/10 Okay

Janelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was very nice and overall room was fairly clean. However the room had a order of per urine.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Past its prime

The hotel really needs updating. From the so-so mattresses to the worn carpeting in all the rooms, everything is so lackluster. It’s a convenient place for anything near Missouri State University but otherwise, I’d pick somewhere else to stay for the same money.
Stayed 1 night in May 2025

8/10 Good

Joseph

Stayed 2 nights in May 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in is so late. I only needed one night for a competition but only getting to be in the room for less than 24 hrs is a bit silly for the expense.
Stayed 1 night in May 2025

10/10 Excellent

Larry

Stayed 2 nights in May 2025

10/10 Excellent

Tiffanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy check in. Clean enough room. One lamp wasn’t plugged in, the only outlet near it was already full. The room was warm even with the A/C on 60. Would stay here again though!
Stayed 1 night in May 2025