University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Property amenity
Lobby sitting area
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
$110
includes taxes & fees
Oct 28 - Oct 29

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(55 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, University Plaza Hotel and Convention Center Springfield provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Reviews

University Plaza Hotel and Convention Center Springfield Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1232 reviews
Rating 8 - Good. 317 out of 1232 reviews
Rating 6 - Okay. 189 out of 1232 reviews
Rating 4 - Poor. 112 out of 1232 reviews
Rating 2 - Terrible. 93 out of 1232 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & amenities

We stayed at University Plaza Hotel every time we come through Springfield. It's wonderful to have a hotel downtown. The fitness room is always great and the location is perfect. We always end our evening with a walk to Tie & Timber Beer Co.
Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Jul 2025

4/10 Poor

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely liked the property. I was just disappointed with the check in process since I had to wait an hour past. Check in to get into my room after I'd already been waiting several hours since they don't allow people to check in early.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven, Appleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Missouri State Univ. and the Events Center. Convenient for our visit. Weekend breakfast buffet was great. Nice coffee shop in the lobby. Nice ambiance sitting in the main area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 4 nights in Jul 2025

10/10 Excellent

Colleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, friendly staff, great for pets
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 5 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plaza Hotel

This is a wonderful place to stay. I arrive too early to check in, but the staff was very much obliged to take my luggage annd store it until I was able to check in. Everything was absolutely great, wonderful location, very professional staff,Along with great food.
Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Staff & service
So far it’s decent
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

robin, oswego

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel when we had tickets to the Cardinals baseball game. And it is the perfect location! And the staff was great and it is a very clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Stayed 1 night in Jul 2025

4/10 Poor

Alden

Disliked: Staff & service, property conditions & facilities

Not Happy

I booked my reservation on March 29, for a King size bed. When I arrived on July 17th I was given two queens because the hotel overbooked. I tried several times to change rooms, but none were available. The next morning while taking my shower, I couldn't get the shower temperature adjusted between scolding hot and freezing cold. Several people in our group "NCRS" reported the same problem. Later that day, we were given a room with a King size bed. I felt since I had made my reservation almost four months in advance, I should have gotten the room I reserved, or at least a refund.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chrissy

Stayed 1 night in Jun 2025

4/10 Poor

Alexis

Business traveler
I called down 3 times to room service to bring me towels and they never brought them up. The room did not look clean upon arrival. I let the staff know and they blew me off. For the price I paid to stay there the quality should be much better and the cleanliness. The only good thing about the place was the free shuttle.
Stayed 2 nights in Jul 2025

4/10 Poor

Josh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

My first room would not cool down. The move me to a nicer room, but in the morning I had no hot water. I barely had hot water the next two days. The bed was comfortable. Overall, the hotel feels rundown and old
Stayed 3 nights in Jun 2025

2/10 Terrible

Todd

Stayed 2 nights in Jul 2025

4/10 Poor

Ally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled really bad
Stayed 2 nights in Jul 2025

8/10 Good

Jon

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning was barely tolerable. The room would not cool down and it ran the whole time. We were there during our two days stay. We told the front desk and maintenance said that was cold as it would get. Was very disappointing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great. Breakfast could be better.
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Despite my reservation, my room was not available until an hour and a half past check in time. The bed was not comfortable at all. The staff was very friendly. The room was clean. The breakfast was alright.
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer

Stayed 3 nights in Jul 2025

8/10 Good

Alejandro

Stayed 1 night in Jun 2025