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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Daily buffet breakfast (USD 15.00 per person)
Aerial view
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Missouri State University
    ‪5 min walk‬
  • Springfield Expo Center
    ‪6 min walk‬
  • Hammons Field
    ‪7 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 355.2 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Vīb Best Western Springfield

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1006)
The price is $92
per night
$105 total
includes taxes & fees
May 20 - May 21
Vīb Best Western Springfield

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, University Plaza Hotel and Convention Center Springfield provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1067 reviews
Rating 8 - Good. 267 out of 1067 reviews
Rating 6 - Okay. 191 out of 1067 reviews
Rating 4 - Poor. 95 out of 1067 reviews
Rating 2 - Terrible. 82 out of 1067 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2025

4/10 Poor

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Good things: easy parking and check-in. The bed and pillows are comfortable. Why I will not stay again: Our room is beyond outdated. I would give cleanliness a 1. The bathroom floors and counters were dirty. There was mold on the floor, and the bathroom door would not shut. The room smelled musky. The doorstop is disintegrating. The carpet is gross. The doors are scratched up. There are no outlets around the bed.
Stayed 1 night in Feb 2025

6/10 Okay

Michaela

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Azaan

Stayed 1 night in Jan 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heat/bed problems

The bed felt like he had not been changed since 1994. On top of that, our heat didn’t work and it was freezing out.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Our stay at the University Plaza Hotel was very good. The rooms are outdated but clean. The couch bed mattress left a lot to be desired, but they usually do. It also had numerous stains and no mattress cover. We had to go down and request bedding for it. The staff was pleasant and did deliver it to our room. Overall, a good experience and would stay again as it was very conveniently located and clean.
Stayed 1 night in Jan 2025

6/10 Okay

Vannie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Bridget

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really disappointed. Looks great online and the lobby is nice but the rooms are in total disrepair. You can see in the rooms from the hallway. Everything was old and outdated and no blackout curtains so the lights from the street shine in.
Stayed 1 night in Jan 2025

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the shuttle service and the gentleman was kind.
Stayed 1 night in Jan 2025

8/10 Good

Tyler

Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

4/10 Poor

Iosif

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very outdated and the shower and shower walls and ceilings were falling apart. The doors looked like rats chewed out of them. Parking lot was not cleared if snow in a timely manner and was not salted either, so it was very slippery.
Stayed 2 nights in Jan 2025

4/10 Poor

Liviu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Edmond

Liked: Staff & service, room comfort
Just need updated rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Rodica, Northville

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The air vent in the room was extremely loud. We stayed 2 nights and didn’t get the room clean or receive new towels.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sheila

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
There was no heat in my room. Price for no heat was not right
Stayed 1 night in Jan 2025

10/10 Excellent

Mike, Toronto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We land in this hotel for years. They have a huge nice lobby with quite seating area to conduct business meetings or interviews etc.
Stayed 4 nights in Sep 2024

6/10 Okay

Levi

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Phong

Stayed 2 nights in Sep 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Samuel, Naples

Stayed 3 nights in Dec 2024

10/10 Excellent

Jarrod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
We’ve stayed here at this property 3 times. The rooms are decent. It is very quiet, the lobby is gorgeous , has a coffee shop inside that is good, and the staff member was AMAZING. However, the rooms are outdated, the mattresses aren’t really comfortable, and the tub in our room was moving while in the shower a little bit. For the price, we expected a little better accommodations. I think next time we’re going to find someplace else in Springfield. Disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Dec 2024