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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Terrace/patio
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
$109
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(52 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, University Plaza Hotel and Convention Center Springfield provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Reviews

University Plaza Hotel and Convention Center Springfield Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1232 reviews
Rating 8 - Good. 317 out of 1232 reviews
Rating 6 - Okay. 191 out of 1232 reviews
Rating 4 - Poor. 110 out of 1232 reviews
Rating 2 - Terrible. 93 out of 1232 reviews

Reviews

6/10 Okay

Andria, Moku O Keawe

Traveled with family
Disliked: Amenities
Staff was very friendly and accommodating, beds were comfortable, laundry available but no soap or products available. Nice pools both indoor and outdoor however both were very dirty and cloudy you could not see the bottom of the pool nor could you see the steps kids lost their toys even due to the cloudiness besides the dirty pool everything else was great
Stayed 1 night in Jul 2025

8/10 Good

chelsea

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to a few places to eat and a convenience store. The location was a plus. The price for the room was a little over the top. In addition, our conjoining rooms did not conjoin. My husband had to split up for safety inorder to be in our two rooms with our 5 children. We have gone to other hotels and had much bigger rooms that could accommodate all of my family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shauna

Traveled with partner
Liked: Amenities
Wonderful place
Stayed 2 nights in Jul 2025

8/10 Good

KRISHNA MURTHY

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property location and ease of check-in. Housekeeping could have been better
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen, auberry

Stayed 1 night in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

It was a great trip and the hotel was good for the most part. The hotel was going to charge us for parking but I talked to the manager about that and he took that off the bill. They also don't take cash so if you only have cash they want you to use a credit or debit card.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Springfield

Stayed 1 night in Jun 2025

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good, but had some serious issues. 1 - no towels at all in the room. (We had to go to the desk to get some because phone was not working). 2 - Most frustrating. The hideaway bed (sofa bed) that was advertised as part of this room, had no bedding at all available. Went to front desk, but was told that there was none available. My 18yr old son slept the first night with no sheets, pillows, or blankets. I am frustrated that I did not receive what was promised for the price I paid. Especially since Springfield has lots of options. Thanks for listening, Ron & Amy Barker
Stayed 2 nights in Jun 2025

8/10 Good

Miki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure staying here.

This is my second stay here & enjoy the layout of this hotel. Rooms are clean & we feel safe with the openness of floors. The only thing I would like changed are the pillows- the small pillows are not very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great especially for the price
Stayed 1 night in Jul 2025

8/10 Good

Linda, Wichita Falls

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Lee

Business traveler
no fridge or microwave got charged a random $26 after the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Floyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who checked my family in was absolutely great. He was also the person who gave us towels when we asked at front desk. My wife stated that it seems as if he loved his job.
Stayed 4 nights in Jun 2025

10/10 Excellent

joslyn

Stayed 1 night in Jun 2025

6/10 Okay

Lee

Traveled with group
Unable to check in a couple hours early. A surprise $14 parking charge at checkout. I always applied it should have been posted with better visibility.
Stayed 1 night in Jun 2025

10/10 Excellent

Teheava

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great with great service but my check in was for the desk instead of the current date and everything was sold that was a very bad experience with Expedia
Stayed 1 night in Jun 2025

6/10 Okay

Trina

Stayed 3 nights in Jun 2025

10/10 Excellent

Zafar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Amorita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Salvador

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Here for a track meet. However, they have the ac locked at 68 and won’t fix it. The beds are hard. Parts of the bathroom have obviously never seen a mop. Breakfast is not included and stupid expensive. Looks like a nice hotel and acts like one, but is mediocre at best.
Stayed 3 nights in Jun 2025

4/10 Poor

Michael

Disliked: Staff & service

Review

The stay wasn’t bad. Cleaning service came in the room at 9:30 in the morning without notice.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights for the MU Soccer ID Camp. Great location with walking proximity to the university. Friendly and helpful staff. Restaurant food quality and service were excellent for breakfast, lunch, and dinner. Our room was clean and fresh. Highly recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Tiyonna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Check-in was smooth and the front desk staff were incredibly welcoming, which made for a great first impression. Unfortunately, the rest of the stay didn’t live up to the same standard. For the price paid, I expected better service. Housekeeping did not service my room at all during my 4-day stay—I had to repeatedly call for fresh towels, linen, and to request vacuuming. The air conditioning was also a major issue; the room never got truly cool, which made things uncomfortable during the hot summer days. I wasn’t the only one—other guests mentioned the same problem. On a positive note, the pool area was clean and provided a relaxing space for my family, and the breakfast was absolutely delicious. One more thing to note: parking is not included. At $10 per night, I’m glad we didn’t bring a car, but for the overall cost of the stay, parking really should be included. Overall, while there were some good aspects, I don’t feel the experience matched the price. Daily housekeeping should be standard, and the AC issues need to be addressed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025