Aubrey Park

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aubrey Park

Exterior
Lobby sitting area
Cocktail bar
Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV
Cocktail bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Hemel Hempstead Road, Redbourn, St Albans, England, AL3 7AF
  • Hertfordshire County Showground
    3 min drive
  • Roman Theatre
    6 min drive
  • The Snow Centre
    7 min drive
  • London (LTN-Luton)
    15 min drive

Room options

Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, 1 King Bed

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Aubrey Park

4-star St Albans hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Aubrey Park offers 137 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This St Albans hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Aubrey Park has designated areas for smoking.

The Brasserie - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - cocktail bar. Open daily.
24-hour room service is available.

Languages

English, Hungarian, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aubrey Park Hotel
Aubrey Park Hotel St Albans
Aubrey Park St Albans
Ramada Hemel Hempstead / St Albans Hotel Hemel Hempstead
Aubrey Park
Aubrey Park Hotel
Aubrey Park St Albans
Aubrey Park Hotel St Albans

Aubrey Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1038 reviews" "
Rating 8 - Good. 380 out of 1038 reviews" "
Rating 6 - Okay. 203 out of 1038 reviews" "
Rating 4 - Poor. 95 out of 1038 reviews" "
Rating 2 - Terrible. 72 out of 1038 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property needs updating and cleaning. Staff kept disappearing so no service in the bar. Would not recommend to anybody.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay at the hotel. Helpful kind welcome staff on reception. Lots of space in our junior suite. Lovely gym. Had a lovely meal in the evening and were impressed with the standard. The staff were lovely and accommodating with the kids. The grounds could do we a tidy up to be able to use the outdoor tables and pergola etc. The breakfast was nice but we arrived at 9.20 and felt like it was the end of breakfast although it said there was breakfast till 10. We wouldn’t want to waste food but it would have been nice to been offered to get anything that had run out such as bacon pastries etc but we had to ask for this, only a small thing but would have made us few more welcome for breakfast etc. overall we had a lovely stay and would come back.
Stayed 1 night in Aug 2024

8/10 Good

OPM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rahila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Lesley

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
It was the location and the mention of a meadow to walk our dog which was why we booked. However, there were a few things that could have been done better to have made our visit more enjoyable. Upon arrival there was no meet & greet from the young gentleman on reception. Didn’t even get a ‘hello’ or ‘enjoy your stay’. There was no introduction to what they offered whether we could have a drink or something to eat etc. the room was basic but great to have been given a king size bed. Found broken bits of glass on floor various water / liquid stains on walls and the bathroom needed some maintenance carried out around the shower tray and wooden frame works. You also needed a compass and a piece of string to find your way to and from your room as it was a warren of corridors.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Redbourn trip gone wrong
The hotel refused to honour my booking charge as per your website as I didn't bring printed confirmation. Also there was a noisy air con machine outside our windows thar disturbed our sleep. Tea provisions in the room were very poor but we were too tired to complain,
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Good location
We stay here whenever we visit family in the area. Good location for us.
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour check in was great. Not very clean and the shelves in the bathroom was very dusty, it was a twin room. Duvets on the beds are very thin, I asked for an extra one, but all they had was sheets. The buffet style breakfast, was cold & flies were landing on the bread. Price was really good £125, but my friend and i was there less that 24 hours. We requested a local taxi to go to a festival at The National Bowl. Turns out it was a black cab and by the time we noticed the fare of £65, we asked to get out, (even though, we was still around 20 minutes away from our destination), it would of eventually cost us well over £100. We jumped out and rang an uber, from a local Harvester, which cost £17. There was one young staff member called Henry, who went out of his way to get us hot water so we could have a cuppa before leaving. When the front deck tried to say, we was not allowed. Don't think i would stay there again. Our room was facing the bins outside. Not a nice view at all. This hotel was tucked away, quite in a lovely setting
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Third time here. I visit a house music festival in Bushey and use this hotel. It's quiet, the rooms are well appointed, and i always get a good nights sleep after a full day of dancing like a loon.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Stayed 1 night in Aug 2024

2/10 Terrible

Rohit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dom

Stayed 1 night in Jul 2024

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s gentile atmosphere, helpful staff and rural feel even though it has close proximity to the M1 and M25
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for an overnight
Lovely bar area to have a drink with a colleague, comfortable rooms and good shower
Stayed 1 night in Jul 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service
The reception lady when I called to confirm the booking was friendly,polite and very supportive.
Stayed 1 night in Jul 2024

10/10 Excellent

C

Stayed 1 night in Jul 2024

6/10 Okay

Leah

This place needs needs a revamp it’s very run down since the last time we stayed a few years ago, the curtains had tears in the lining, there was a baby’s dummy under the bed so obs hadn’t been cleaned very well, WiFi was shocking worked for about 30secs then gave up, every footstep the people in the room above took could be heard and this woke us up in the morning!
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
Not the best
Overall this was a below average hotel. The receptionist had denied our booking numerous times, despite me showing her the details on my hotel.com app and multiple emails confirming our stay. She was unwilling/unable to seek further help from upper management regarding our booking, instead asking us to return later to speak with someone senior. On pressing the issue further, she finally found the booking, and then asked us to pay for the rooms, despite showing our emails confirming payment and showing our receipts. The entire check in process was unnecessarily difficult and the lack of professionalism at the front desk was shocking. The rooms themselves felt dirty, cramped and there was an odd smell in the room. I wouldn't stay here again
Stayed 1 night in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware no bus service to Hemel Hempstead
Not bad my only gripe ,I was tod by a member on the phone that the bus service stops just outside the hotel, which was one of the reasons for booking Aubrey park. This was not the case both bus stops ,saying not in use, so i feel some one at the hotel should have researched this as we may not have booked the hotel
Stayed 4 nights in Jul 2024

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked as attending a wedding locally. When we Arrived there was plenty of parking. Gardens nice but it looks tired. Check in very quick and efficient. Room on the small size but had all we needed. Clean and quiet. The bed was really comfy and we had a good nights sleep. The bar had good range of drinks, tired decoration but again clean and spacious. Not a lot of staff and the bar was mainly unmanned and you had to go back to reception to get someone to come and make a drink but staff all friendly. The drinks are on the expensive side but to be expected for location. Breakfast was disappointing. when we arrived for breakfast at 9.30am there wasn’t any hot breakfast left and we had to wait for 20 mins and it came out in bits and pieces and was really greasy so we couldn’t eat it. So felt a lot of money for tea and toast!
Stayed 1 night in Jul 2024

6/10 Okay

Urszula

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not so easy to find your room as it's split at different levels. Quite outdated hotel, would do with some renovation, randomly alarm was set off for no reason. In room only tea and coffee no water. Very basic content in room and bathroom. Doors to bathroom did not close fully. Staff hard to find if you want to order from the bar and looks like they are not sure what they are doing.
Stayed 1 night in Jul 2024

2/10 Terrible

Nathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and Moth Infested
Booked here for 2 nights and checked out 1 day early as carpets are crawling with moths around the edges. The gym was even worse with moths and big spider webs around the corners. The place needs spraying with insecticide and the cleaners need to learn how to clean properly. I moved rooms once as i complained but the second room was just the same with moths in the carpet and flying around the room. I literally killed 10 in one night and 2 big daddy long legs. There were dead flies on both rooms bathroom ceiling for some reason. The corridors to the rooms smelt damp and the floors were visibally stained. The staff offered to move me again as i left early but the thought of staying there any longer made my skin crawl plus i didnt want to risk bringing any bugs home with me. I kept my suitcase zipped up all night just incase. The bed was not comfy at all either. Credit where credit is due, the breakfast was quite nice, alrhough the breakfast room needs brightning up a little tho as its painted very dark. Cant believe this place cost over £120 a night with breakfast! Would not stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Donna

Traveled with partner
Disliked: Property conditions & facilities
The room had a smell of cigarette smoke, we arrived late after being at a wedding had it not been so late we would have asked to be moved. When given directions to our room they were so unclear it took us 10 minutes to find the room 😔😔
Stayed 1 night in Jul 2024