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Holiday Inn Luton-South M1, Jct.9 by IHG

3.0 star property

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Photo gallery for Holiday Inn Luton-South M1, Jct.9 by IHG

Exterior
Indoor pool
Bar (on property)
Lobby sitting area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Pool

Explore the area

Map
London Road, Markyate, St Albans, England, AL3 8HH

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, View

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Bar (on property)

Courtyard by Marriott Luton Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (999)
The price is $127
per night
$153 total
includes taxes & fees
Apr 11 - Apr 12
Courtyard by Marriott Luton Airport

About this property

Holiday Inn Luton-South M1, Jct.9 by IHG

3-star St Albans hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Luton-South M1, Jct.9 by IHG offers 140 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Luton-South M1, Jct.9 by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Luton-South M1, Jct.9 by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11 AM.
Borders Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Czech, English, Greek, Hindi, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from March 14 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Luton-South
Holiday Inn Luton-South M1
Holiday Inn Luton-South M1 Jct.9
Holiday Inn Luton-South M1 Jct.9 Hotel
Holiday Inn Luton-South M1 Jct.9 Hotel St Albans
Holiday Inn Luton-South M1 Jct.9 St Albans
Jct.9
Luton-South Holiday Inn
Holiday Luton M1, Jct 9 By Ihg
Holiday Inn Luton South M1 Jct.9
Holiday Inn Luton South M1 Jct.9 an IHG Hotel
Holiday Inn Luton-South M1, Jct.9 by IHG Hotel
Holiday Inn Luton-South M1, Jct.9 by IHG St Albans
Holiday Inn Luton-South M1, Jct.9 by IHG Hotel St Albans

Holiday Inn Luton-South M1, Jct.9 by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 260 reviews
Rating 8 - Good. 99 out of 260 reviews
Rating 6 - Okay. 45 out of 260 reviews
Rating 4 - Poor. 21 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Manfred

Business traveler
Disliked: Cleanliness, room comfort
Nothing special
Check in was great Room very smal Lunch was not good had clubsandwich chicken was very dry send it back dinner was ok nothing special restaurant and bar staff looked like their did not want to be their Breakfast was ok but no real service
Stayed 1 night in Mar 2022

8/10 Good

J R

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Fola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
had a great stay
Stayed 3 nights in Feb 2022

4/10 Poor

Julia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were very tired looking. Stains on carpet. Paper peeling off the walls. Inadequate power plugs. Had to put kettle on floor to boil it. Had to sit on floor to dry my hair as flex on the hair dryer was not very long and the power point was near the floor. Bed was up against the wall on one side which was not ideal for 2 people sharing.
Stayed 1 night in Nov 2021

10/10 Excellent

BRIAN

Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brill
Stayed 2 nights in Oct 2021

2/10 Terrible

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Shirley

Stayed 1 night in Jul 2021

8/10 Good

jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Lovely welcome from reception. Clean room, super comfortable bed. Easy parking. Fairly priced bar with seating outside. Only disappointment was being unable to use pool for a swim, we had rung the day before but t was already fully booked- put onto reserve list but no joy. Understand Covid regs etc but sorry that even prebooking didn't work! Super stay great price
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip. My 3 year old daughter has diary allergy so the chief made a special trip to the shop to get some ingredients to make her dinner. Really great service.
Stayed 1 night in Jun 2021

2/10 Terrible

David

Business traveler
Disliked: Staff & service
Cancelled on me
What can i say about my stay. Hour in to my trip, heading to hotel and they called to say they are overbooked and dont have a room! Would i like to cancel? 😂 no im good thanks, but we have no rooms would you like to cancel. Are you seriously asking if i want to cancel a room that you don't have? Yes please, ok i will go ahead and cancel then? Yes i think thats for the best as you do t have a room. So thats my teview.
Stayed 1 night in Jun 2021

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, room comfort
Overall great stay.
Lovely stay, great breakfast, hotel is a little dated and old but other than that all good. Bed was very comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an affordable weekend break
Oberall very pleased with our stay. Our room was lovely and clean and the breakfast got us off to a great start the bext day. One of our windows disnt shut properly which let insome road noise and there were several flickering lights out in the cordidor that needed attention. We were informed after booking that our room was in part of the building that was about to get refurbished so we didnt mind much. Will definitely stay there again!
Stayed 1 night in May 2021

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. The members of staff who we met know what customer service really mean. The hotel was quiet because of the restrictions, but the front desk was manned at all times. The were all excellent. The hotel could do with some renovations, but still it was excellent service all round.
Stayed 1 night in Apr 2021

6/10 Okay

Leon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Jalil

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Room was not cleaned and bathroom was terrible. Only one set of towels bath tub was dirty and shower was very bad.
Stayed 1 night in Dec 2020

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MB Property @ Holiday Inn
The hotel was good. Friendly welcome explaining the Covid rules. First night thermostatic tap not working so no hot water, cold shower, too tired and late to complain. Cold shower in morning informed reception and was moved to another room. Internet good first night. Second night non existent.comfortable bed and pillows. Overall good value.
Stayed 2 nights in Dec 2020

6/10 Okay

Aaron

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
All good, room spotless although a bit tired. Bathroom needs attention, bath peeling. PROBLEM - your advert stated Breakfast included, but it wasn't and we had to pay extra £10 per person.
Stayed 2 nights in Oct 2020

6/10 Okay

Michael

Business traveler
Liked: Room comfort
Ok.
Room was clean but had a musty smell. Needed updating.
Stayed 1 night in Oct 2020