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Mercure St Albans Noke

4.0 star property

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Photo gallery for Mercure St Albans Noke

2 bars/lounges
Exterior
2 bars/lounges
Reception
Spa

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Hot Tub
  • Housekeeping
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Watford Road, St Albans, England, AL2 3DS
  • Verulamium Park
    ‪3 min drive‬
  • St Albans Cathedral
    ‪4 min drive‬
  • Clock Tower
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure St Albans Noke

4-star hotel in Chiswell Green
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
Mercure St Albans Noke offers 110 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to an indoor pool, Mercure St Albans Noke provides a health club, a hot tub, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site.

Mercure St Albans Noke is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
The Noke Restaurant - This restaurant serves breakfast, lunch, and dinner.
Oak & Avocado Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Bulgarian, Dutch, English, French, German, Italian, Latvian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 14.95 for adults and GBP 12 to 14.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oak & Avocado Bar
  • The Noke Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 18 2024 to December 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 14.95 for adults, and GBP 12 to 14.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Noke Thistle St
Noke Thistle St Albans
Mercure St Albans Noke Hotel
Mercure Noke Hotel
Mercure St Albans Noke
Mercure Noke
Mercure St Albans The Noke
Mercure St Albans Noke Hotel
Mercure St Albans Noke St Albans
Mercure St Albans Noke Hotel St Albans

Mercure St Albans Noke Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 401 reviews
Rating 8 - Good. 149 out of 401 reviews
Rating 6 - Okay. 89 out of 401 reviews
Rating 4 - Poor. 36 out of 401 reviews
Rating 2 - Terrible. 15 out of 401 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a pleasant hotel
This place is not ready for the public yet, the room is very dated, the windows are very old and damaged, the carpet was disgusting, the bed sheets were not changed from the previous visit. The shower was not comfortable either. The gym was good, and the staff seemed friendly, but the hotel needs a major uplift to justify the room rates they are charging
Stayed 2 nights in Apr 2021

4/10 Poor

Neil

Business traveler
Disliked: Property conditions & facilities, room comfort
Took 4 room changes to eventually get one which was of a reasonable quality
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good team of staff. Well kept property and rooms. Suites are worth the upgrade.
Stayed 1 night in Dec 2020

4/10 Poor

e

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
A long 18 nights
Unfortunately this is a very tired hotel. The cleanliness was poor and it took me 3 days to get my room cleaned after workmen had been in, leaving dust over my bed and table. I appreciate it was during lockdown but the hotel offered no concessions or help. I had to go out and buy a microwave for my room
Stayed 18 nights in Jan 2021

6/10 Okay

Dieter

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
2.5 not 4 Star
For the room only as I had no meals, not 4 star more 2.5 at most. Negative - Tired rooms: carpet looks dirty, crack in sink room 214, 1 bar (zero) phone signal O2 and 3, no socket near bed for phone Plus - Staff amazing, free paking, nice big 40" TV
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager helpful
The manager was excellent nothing was to much trouble very friendly the staff in the bar area where lovely will be going back soon
Stayed 1 night in Dec 2020

6/10 Okay

avril

Ideal for what we wanted, close to at Albans town centre for shopping and the snow dome.
Stayed 2 nights in Dec 2020

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Easy to find and access All straightforward no hassle Polite helpful friendly staff Would definitely stay there again
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Average Hotel
Average hotel, some areas looking tired and dated, smelly carpets in corridors
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
WiFi constantly dropping out. Asked for cornflakes and a banana for breakfast, got shredded, no banana.
Stayed 1 night in Nov 2020

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was good. The food was good and the rooms were clean but I do feel like the hotel has an old-fashioned feel. As in, you don’t feel like you’re in a 4 star hotel - maybe 3. I went on a solo trip - it was definitely good for my getaway. A little bit far from St Albans town but all good still enjoyed myself
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2020

10/10 Excellent

G, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely last minute stay pre-second lockdown. The staff were all extremely friendly and polite, and it was great to use the pool and spa facilites - all of which were working and clean.
Stayed 1 night in Nov 2020

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities
Not returning again
The rooms need a HUGE improvement, ceiling paint is falling off, the furnitures need replacement, the tea kettle is leaking, the floor makes noice when walking, carpet needs replacing. The spa facilities are good but one of the member of staff was racist. The corridors smell like dead rat, the beds are uncomfortable.
Stayed 2 nights in Oct 2020

8/10 Good

Zoe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

carl

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Josh

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff & service - good C19 precautions
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
The room/hotel did not look as it did in the photos. When I initially rang up the hotel I was told both the jacuzzi and pool were opened but when I got to the hotel only the pool was opened. The room I stayed in was not appealing either and the shower was broken, it sprayed water everywhere. The receptions were hardly at the front desk and there was a wedding reception there that had more than 6 persons after the bride had left. This went on until 2am.
Stayed 1 night in Sep 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coping well, and a good choice
Stayed 1 night in Sep 2020

4/10 Poor

Maria, Windsor

Business traveler
Disliked: Staff & service
Didn’t like the receptionist was quite abrupt when I checked in .
Stayed 1 night in Sep 2020

6/10 Okay

Alison

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
great staff, terrible nights sleep
Staff were friendly and helpful. The public areas of the hotel are fine but the bedroom was just shabby and dated. The carpet was worn, peeling door in the bathroom and you could feel the springs in the mattress. Food in the bar in the evening was simply awful.
Stayed 1 night in Sep 2020