2/10 Terrible
Tim
Business traveler
Nov 21, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never going back
Upon arrival and looking from outside it appeared to be an awesome place to stay. The advertised room pictures suggested the same. However, having booked and paid for a "Superior" room prior to arriving I left feeling cheated. The room was tiny and the bathroom was so small you could sit on the loo and rest your feet in the shower tray opposite at the same time! I've seen bigger bathrooms in caravans.
The WiFi in room 1 was unusable. Took 10 minutes for all four of my devices to even find the hotel WiFi and once they were able to connect, there was 1 bar of signal which kept dropping out. No mobile signal there either (obviously that's not the fault of the hotel but they should up their game and provide the Wi-Fi they advertise).
Advert also said that the room had blackout curtains which is untrue. My room was by the main road with a streetlamp directly opposite so was illuminated like daylight all night 😩 Curtains are like tissue paper. The windows have some effort of poor secondary glazing but this doesn't reduce the traffic noise so I was woken at 4am by a combination of traffic and light.
Tonight I am in the Utilita Bowl Hilton (as I'm writing this) and have a Deluxe King room with balcony and pitch view, internet and the ability to move around. Price was 10 pence cheaper than the White Hart too so I can't help but feel ripped off by this place.
I usually stay in 2 or 3 different hotels every week and this place will definitely be on my "Avoid" list for the future.
Tim
Stayed 1 night in Nov 2024