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The White Hart Hotel

3.0 star property

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Photo gallery for The White Hart Hotel

Front of property
Breakfast, lunch and dinner served
Family Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Interior detail
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$181
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
23-25 Holywell Hill, St Albans, England, AL1 1EZ
  • St Albans Cathedral
    ‪2 min walk‬
  • Hertfordshire County Showground
    ‪10 min drive‬
  • Warner Bros. Studio Tour London
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 King Sofa Bed

View all photos for Single Room

Single Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

The White Hart Hotel

3-star St Albans hotel steps from St Albans Cathedral
A restaurant, 2 bars/lounges, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite.
The White Hart Hotel offers 15 accommodations with coffee/tea makers and hair dryers. 45-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This Tudor hotel also offers a terrace, a garden, and room service (during limited hours). Onsite self parking is complimentary.

The White Hart Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1470
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch plasma TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: GBP 15 for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

White Hart Hotel St Albans
White Hart St Albans
The White Hart Hotel Hotel
The White Hart Hotel St Albans
The White Hart Hotel Hotel St Albans

The White Hart Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 327 reviews
Rating 8 - Good. 126 out of 327 reviews
Rating 6 - Okay. 51 out of 327 reviews
Rating 4 - Poor. 25 out of 327 reviews
Rating 2 - Terrible. 21 out of 327 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel obviously had a lot of character - not your run of the mill hotel! However, our stay in the family room was interrupted by a leak in the ceiling that came about after about 2 hours of steady rain. While reception did deal with it after we raised it, the ceiling had a couple of water marks - which would make me nervous about staying here for more than one or two nights at the wrong time of year.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie, Elgin

Stayed 1 night in May 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real taste of St Albans

The decision to stop in St.Albans was initially because it was a convenient stopover place for London, due to the easy commute into the city. However, as soon as we arrived and saw the cathedral ACROSS the road we knew that one of our days would be better spent experiencing this beautiful and historically rich place. We even arrived on a festival day! Lots of walking meant that sleeping in a comfortable bed was a priority and the hotel scored highly on this! Breakfast was varied and set us up for the days of sightseeing we had planned. This is an old property so if you want ultra modern go to one of the generic hotels in the vicinity. If, however, you want unique, complete with doors that those tall amongst us need to duck under, then head for here. Clean, comfortable, friendly. I’m keeping this postcode stored in my sat nav for future use.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Town Hotel with Parking

Room 14 seriously disoriented my wife because of the sloping floor. But reception were able to move us to Room 7 which was very spacious. Very old building so quirkyness to be expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay in a quirky hotel

Excellent stay in a unique hotel. Very helpful and friendly staff. Rooms were comfortable and very clean.
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Amenities, property conditions & facilities
Antique but modernized !
Stayed 4 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very old hotel with all the quirky things that go with that like sloping floors and low doors. Nice restaurant with friendly staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Duncan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like being in a 1970s hotel. Smelled of smoke. Noisy. Appalling bathroom. Old bed that creaked. It shouldn’t be on Expedia list.
Stayed 1 night in Apr 2025

4/10 Poor

Shem

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not value for money, small en suite bathroom, barely swing a cat. Terrible bed, noisy windows - the building has lots of character on the outside and in the bar / restaurant but in my opinion that character was not in any of the hotel rooms. I will not be staying there again
Stayed 1 night in Apr 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel oozed character with its Tudor styling and timeless interior. The bar and restaurant area with its wooden panelling was charming and authentic. The bedrooms were stylish and clean with comfortable bed and seating, and the lovely warm bathroom was finished in a modern but not out of place styling. With free parking, it was excellent value for money. Cliff, Wiltshire
Stayed 1 night in Mar 2025

2/10 Terrible

Joanne

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

A 2 star hotel with very uncomfy bed

I definitely won't go back. The greeting on arrival felt hostile with the male (i presume owner) demanding my credit card to take details for the full cost of the stay despite having already paid hotels.com in full. I expected to give a £50 authorisation which is the standard amount but not £116! And he wouldn't hear of me questioning it. The room itself felt clean, although very small and the bathroom literally had a loo and a shower with no room to be able to close the door. When i tried to get to sleep it was awful. The noise from the bar downstairs carried on till after 11pm and the bed was the most uncomfortable I've ever slept on, it felt like the mattress was as thin as a sheet on top of a hard board. I woke up at 2am with a terrible sore back and had to fold up the duvet and sleep on top of it just to try and get comfy. Hotels.com have this as a 3 star but when looking on Google is actually a 2 star which i would NEVER have booked if I'd known baring in mind there's a premier inn for cheaper just up the road. An awful experience
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, nothing bad at all
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night away to watch the rugby!

Had a lovely stay at this beautiful old hotel. Only stayed one night. Staff were very nice. We managed to get a parking spot, although spots are very tight.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Des

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Mattress in room 15 desperately needs replacing, slight movement creates spring noises. Window had no secondary glazing(road facing) so draughty and no noise protection. Mould in bathroom, shower head needs attention. Staff lovely, breakfast good, let down by poor investment in the room.
Stayed 1 night in Jan 2025

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely old coaching inn. Friendly staff. Very clean bedroom and bathroom. The floor sloped so was difficult to get out of bed! Our bathroom was tiny too.
Stayed 3 nights in Jan 2025

8/10 Good

George

Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Old fashioned little hotel

Small quaint little hotel in St Albans with everythig you need - it's just a little dated, that's all.
Stayed 1 night in Dec 2024

6/10 Okay

toulla

Liked: Staff & service
I would have liked the curtain to be blackout. There was some noice snd banging quite late into the night.
Stayed 1 night in Dec 2024

8/10 Good

Dennis F, Cape Neddick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed the stay at The White Hart, it's spot on for a traditional hotel. Great staff and the location is steps from the St Albans Abby and high street shopping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old character inn

Good parking, lovely authentic old pub. Full of character. Lovely atmosphere. Right in the centre of town
Stayed 2 nights in Oct 2024

2/10 Terrible

Tim

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Never going back

Upon arrival and looking from outside it appeared to be an awesome place to stay. The advertised room pictures suggested the same. However, having booked and paid for a "Superior" room prior to arriving I left feeling cheated. The room was tiny and the bathroom was so small you could sit on the loo and rest your feet in the shower tray opposite at the same time! I've seen bigger bathrooms in caravans. The WiFi in room 1 was unusable. Took 10 minutes for all four of my devices to even find the hotel WiFi and once they were able to connect, there was 1 bar of signal which kept dropping out. No mobile signal there either (obviously that's not the fault of the hotel but they should up their game and provide the Wi-Fi they advertise). Advert also said that the room had blackout curtains which is untrue. My room was by the main road with a streetlamp directly opposite so was illuminated like daylight all night 😩 Curtains are like tissue paper. The windows have some effort of poor secondary glazing but this doesn't reduce the traffic noise so I was woken at 4am by a combination of traffic and light. Tonight I am in the Utilita Bowl Hilton (as I'm writing this) and have a Deluxe King room with balcony and pitch view, internet and the ability to move around. Price was 10 pence cheaper than the White Hart too so I can't help but feel ripped off by this place. I usually stay in 2 or 3 different hotels every week and this place will definitely be on my "Avoid" list for the future.
Stayed 1 night in Nov 2024